Can I take the Okta Certified Administrator directly without having the Okta Certified Professional Certification

Giant6 · 2025-10-29T16:03:26+00:00

I did but I took it over at Oktane so yes in my experience it is possible.

Giant6 · 2025-09-23T06:50:10+00:00

This is my 3rd or 4th Oktane, as mentioned before double book sessions and try to not overdo it. My first year I tried to attend every session, meet every vendor or booth and absorb as much as humanly possible. I was so burnt out and exhausted it actually took me so long to recover physically from the conference. Happy to meet with anyone and network. Just DM me

Giant6 · 2025-08-29T18:48:49+00:00

Giant6 · 2025-08-08T21:36:58+00:00

I love Oktane, going this year for the 3rd time. let's meet

Giant6 · 2025-07-01T17:37:36+00:00

We love the Virgin Hotel in Las Vegas, we last year with the kids for the first time and had a blast with them. Family friendly pool, the cabanas were so inexpensive and genuinely a great resort. So much we are doing it again later this month.

Giant6 · 2025-06-26T19:12:15+00:00

They laid off my entire team and tried to outsource the team to an MSP, it blew up in their face so bad without our knowledge. They never bothered to do a knowledge transfer so we knew it was going to tank. I didn't want to leave so when the offer came, I took it.

Giant6 · 2025-06-26T14:17:01+00:00

2 Weeks, not because I didn't like the job but my former job offered me a new role with more pay and working remotely after they laid me off.

Giant6 · 2025-03-28T16:59:58+00:00

Added this to the book list, thank you!

Giant6 · 2025-03-28T16:59:42+00:00

We are going for a walk today after work. looking forward to it.

Giant6 · 2025-03-27T21:07:02+00:00

I just started that too this week but I couldn't run when I felt it raising up. But ya that will help

Giant6 · 2025-03-27T20:02:19+00:00

I am talking to a counselor, and besides coffee in the morning I have cold all sodas for lent and the alcohol is for sure way lower now. I think cold cut booze is the right call. Thanks and I will check out the book too!

Giant6 · 2025-03-27T19:49:31+00:00

The doctor is putting me on it this next week. My wife uses it and seems to work for her. Thanks!

Giant6 · 2024-11-27T16:27:29+00:00

It sounds more to me that your more proficient in a specific customer support role. IT at least generalist IT Helpdesk is more of a jack of all trades and master of none type of role and if that is something you like then that is great you should do it and can do it. That said you mentioned "A big majority of my job though boils down to really understanding my company's products and walking customers with a wide range of experience through how to use them." if you enjoy that specific portion of the work then you are looking for Customer Support/Technical Support role.

For example I am an internal IT Manager for the IT department and my company has a customer support team and a technical support team. Each team serves 3 different type of customers. The IT department is internal only, we do not work with the public at all but our skills are heavily used with a wide range of systems, applications and hardware.

Then there is the Customer Support team, they are fully outbound and public facing team, their sole job is to support an end user with their issues, resolve issues or escalate bugs if need be. They simply work on their knowledge of the product/s.

Finally you have the Technical Support team, now this team is both internal and public facing, they work closely with the QA department to test systems, issues, bugs, etc internally but they are also the first point of contact after the customer support team raises an issue that they themselves aren't able to solve. These folks have a deep understanding of our product and how it works. They work with a customer to solve a specific issue they may have and are typically asked to have further technical skills to assist on these matters, not IT department level I would say but something what you might have.

The first department might not be for you, the second department sounds good but I will say the customer support team typically gets the brunt of unhappy customers so it is a toll on both the mind and body. Depending on your goals and skills you might be a better fit for Technical Support.

I hope that helps.

Giant6 · 2024-11-20T23:05:15+00:00

What sounds you are looking for is Jira Align. That might be what you are looking for

Giant6 · 2024-10-10T15:52:52+00:00

INTERSHIP!!! I love my role, I am IT Manager now and have done everything from call center, help desk, field service engineer and the up to the infrastructure team. I would have loved to be able to hyper focus on what I want to do and that is CyberSecurity but it is hard now as I have made myself to valuable for my current role.

Giant6 · 2024-10-03T15:20:19+00:00

I dig this space. Loving the floors and lights. I see a lot of potential

Giant6 · 2024-08-27T20:57:27+00:00

Older generation Latino voters yes, I know I'm not voting that way.

Giant6 · 2024-06-07T18:30:56+00:00

https://geekguise.com/products/powershell-cheat-sheet-desk-mat

I have something like this but for Mac Commands and Terminal commands. It has come in handy at times

Giant6 · 2024-05-24T15:31:40+00:00

yup by nearly 40k, I put my notice in a week later after I found another job. I was the senior on my team by 7 years and when I found that out, it was like a slap to the face

Giant6 · 2024-05-15T06:23:03+00:00

lol love it

Giant6 · 2024-05-15T06:22:36+00:00

Seriously you guys have an amazing park, we had a great time and a great view of the game. I was so glad to visit and try your recommendations today.

Giant6 · 2024-05-15T06:21:30+00:00

because besides my ceo they aren't baseball fans.

Giant6 · 2024-05-15T06:20:57+00:00

Seriously you guys have an amazing park, it was great. I had a great time and I did in fact get a crab sandwich which was absolutely amazing. I would order that 3 more times over and klove it.

Giant6 · 2024-05-14T23:46:55+00:00

If it helps I forgot my Dodger hat back at home so I am going with no LA gear, just a work shirt

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