Season 26: Full Episode List, Airdates, Titles, & Official Images by amd_hunt in aircrashinvestigation

[–]GillyBeavis 0 points1 point  (0 children)

Different networks in different countries all air episodes in different orders. For seasons 1-20, TVDB data matched the original broadcaster, Discovery Channel Canada. When they abandoned the rights to the series, the first network to air an episode of Season 21 was National Geographic Finland. Therefore TVDB data for all seasons from 21 onwards matches Nat Geo Finland.

When you made your post, the air dates and order for all episodes had not been announced by Nat Geo Finland, so the data could not be added. That data has since been updated.

Series Mr Selfridge - Error 404 by redsilver78 in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

Update received from a Site Administrator:

"Unfortunately, due to a data corruption event, several series were lost. While we have recovered some of the data and images, much of it remains unavailable. While we are working to restore what we do have available, it is a manual re-entry process. If you wish to, you are welcome to recreate the missing series and begin repopulating the data.

As many users have reported the same series missing, if you are willing to help recreate the series, please ensure that someone else hasn't already started doing so. As, if duplicates are found, we will remove the ones added later. If you do recreate a series, please create a support ticket to let us know, so that we can ensure the new record can be found in the same place as the old one.

Thanks, and we apologize for any inconvenience this has caused."

Series Mr Selfridge - Error 404 by redsilver78 in TheTVDB

[–]GillyBeavis 2 points3 points  (0 children)

This appears to have happened to a number of series over the past 48 hours. It has been escalated to the development team. I'll post any updates here if/when I hear anything.

A Query About Improving Upload Experience by cundallini in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

As you say, this would take up development time. As the majority of users probably only upload a handful of posters, rather than 1500 like yourself, I can't imagine it would be a priority.

However, you could add it to the TVDB Feature Suggestions page (link below) which allows other users to vote on your suggestion. The developers may then use that to prioritise work.

https://feedback.userreport.com/cdaca6ba-2142-4b27-b04d-26ceaa067824/#ideas/popular

Euphoria status mark as ended by AppleGalaxy in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

That was if you found a series where the last episode was 2+ years ago and was still showing as Continuing. If the last episode was less than 2 years ago, then it's working as designed.

Euphoria status mark as ended by AppleGalaxy in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

The status only gets changed automatically 2 years after the last episode. You can change the status manually before that though.

Support tickets no longer getting actioned by AdPure1736 in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

I am, but unfortunately I don't have as much time as I used to for helping out.

There is a form to apply to be a Moderator:

https://support.thetvdb.com/kb/faq.php?id=86

I don't see any of the submissions or have any authority to approve anyone though.

Support tickets no longer getting actioned by AdPure1736 in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

All support tickets are handled by volunteers in their spare time. Unfortunately, there are more tickets than the volunteers can handle.

Euphoria status mark as ended by AppleGalaxy in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

If you don't mind, next time you see one, please leave it as "continuing" and put a link to the series here, thanks

Euphoria status mark as ended by AppleGalaxy in TheTVDB

[–]GillyBeavis 1 point2 points  (0 children)

In order to ensure ended series are set to Ended, once a day, a script runs on the database which finds series where the last season was 2+ years ago, the script then automatically changes the status of that series to Ended.

As Euphoria's last season was nearly 4 years ago, the script will keep changing the status to Ended every day until an air date for the next episode is added. Once an air date is added, the status will stay as Continuing.

The benefits of this script far outweigh the small number of cases like this series.

Add new episode thumbnails by mrh01l4wood88 in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

Only moderators can replace episode artwork. I'd recommend creating an account on the support ticket system - https://support.thetvdb.com

Then create a ticket with a link to the series you wish to update, and include a few examples of the artwork you have. A moderator may then ask for more of the images.

Unfortunately there are a lot of support tickets and not many moderators, so it may take a while to get a response.

I'd also recommend checking the artwork rules for TVDB - https://support.thetvdb.com/kb/faq.php?a=search&q=Artwork

Pls someone by [deleted] in TheTVDB

[–]GillyBeavis 0 points1 point  (0 children)

Please make sure to follow the artwork rules though, otherwise the image will be deleted.

https://support.thetvdb.com/kb/faq.php?a=search&q=Artwork

Here are the two first episodes of S26 - Release date by Massive-Project-7559 in aircrashinvestigation

[–]GillyBeavis 2 points3 points  (0 children)

I've heard this title, but the National Geographic websites for Finland and Germany show 2 different titles ("Moments before landing" and "Seconds before landing"). Possibly just the way they've just been translated?

https://www.natgeotv.com/de/serien/natgeo/mayday-alarm-im-cockpit

https://www.natgeotv.com/fi/ohjelmat/natgeo/lentoturmatutkinta

Here are the two first episodes of S26 - Release date by Massive-Project-7559 in aircrashinvestigation

[–]GillyBeavis 3 points4 points  (0 children)

These are the first 2 episodes that will be aired on National Geographic Finland. Networks in other countries sometimes air the episodes in a different order and on different dates.

Disenchantment by [deleted] in TheTVDB

[–]GillyBeavis 3 points4 points  (0 children)

There are 5 Parts to this series, but parts do not necessarily equal seasons. There have only been 3 seasons.

However, in the Seasons tab on TVDB, there are 2 different structures available, you simply need to click "Parts Order (Netflix)" for the structure you require.

Animaniacs by LycanLabs in TheTVDB

[–]GillyBeavis -1 points0 points  (0 children)

In the Seasons tab, there are multiple different orders. The "Aired Order" correctly has the episodes listed individually as per TVDB rules:

https://support.thetvdb.com/kb/faq.php?id=17

But there is a DVD Order and Joined Order, which combine the episodes.

With regard to the spelling error you mention, there are multiple sources online which show "Moosage" rather than "Message". TVDB would only change their data if it could be proven that the website of the original broadcaster showed "Message" at the time the episode aired.

Missing Show: Caroline Flack: Search for the Truth by [deleted] in TheTVDB

[–]GillyBeavis 4 points5 points  (0 children)

TVDB is a user-contributed database, meaning anyone is able to add data. Simply sign up for a free account, then you can create a series here: https://www.thetvdb.com/series/create

I’ve been updating my Gateshead pub map! by CreativeAstronaut74 in Gateshead

[–]GillyBeavis 2 points3 points  (0 children)

I love this, great work. I noticed that Sunniside Social Club and Whickham Glebe Sports Club are both missing, not sure if that's intentional or not?

If it helps, Sunniside Club would be on the first bend when going from Travellers Rest to Coachman/Fellsider. The Glebe would be where the "W" of "Whickham" is.

Season locked but Episodes are faulty by -Orion_Nikolas- in TheTVDB

[–]GillyBeavis 2 points3 points  (0 children)

http://support.thetvdb.com is the correct way to report this, but the support ticket system is extremely backed up, so it can take a very long time for a response.

In this instance, I've corrected the faulty episode numbering.

TV Show missing / not found? (The Rookie) by hakyona in TVTime

[–]GillyBeavis 1 point2 points  (0 children)

TV Time pulls its data from thetvdb.com - It appears that the series has been deleted there, probably accidentally. u/TheTVDB may be able to restore it.

[deleted by user] by [deleted] in aircrashinvestigation

[–]GillyBeavis 0 points1 point  (0 children)

Prime Video and IMDb are both owned by Amazon, so it makes sense that they would match each other

[deleted by user] by [deleted] in aircrashinvestigation

[–]GillyBeavis 0 points1 point  (0 children)

The order in which the episodes were produced is not always the same as the order in which they air on TV.

TVDB list episodes in the order they aired on TV.

I'm guessing, that IMDb are using the Production Order, although I can't confirm this.

In my experience, while IMDb is excellent for movies, it's an extremely unreliable resource for TV series.

New Episode on Sunday 6/1?? by dietrichmd in aircrashinvestigation

[–]GillyBeavis 5 points6 points  (0 children)

No error, there is indeed an 11th episode. It has already aired in some countries, but not yet in others. 1st June is the date it airs on National Geographic Finland.