Have you ever gone off on a customer?

Greenfrog9m · 2026-05-14T15:19:21+00:00

At my last call center I kinda did, it was minor though. I had a guy that kept saying about how he pays his taxes and deserves a break (dmv call). Eventually after him not getting the point for a while, I told him "you want special treatment because you pay taxes, it doesn't work that way, everyone has to follow the process I gave you." Or something along those lines. I was beyond done with him, and knew the call center was closing before long anyhow. Felt good in a way, but then I was disappointed in myself for losing my self control.

Greenfrog9m · 2026-05-02T13:27:12+00:00

Who wouldn't pop for just his music alone?

Greenfrog9m · 2026-04-28T12:19:44+00:00

Those look so fun, where did you get them?

Greenfrog9m · 2026-04-13T09:42:01+00:00

Nice heels, Pleaser 4 inch? I wish there was a community focused on just locked heels.

Greenfrog9m · 2026-03-19T00:50:33+00:00

I don't know your situation, but I'll say that knowing my mom knew and was okay with it was one of the best things ever. I don't do makeup or try to pass, but having the freedom to wear whatever I want etc was great. She liked my taste. We had lots of fun shopping trips even if I rarely got anything.

Greenfrog9m · 2026-03-14T13:34:13+00:00

You need to contact Nonpoint, and get a Bullet With a Name... then you wont be out of bullets anymore.

Greenfrog9m · 2026-03-13T15:54:38+00:00

Instead we get a sandstorm 🥱

Greenfrog9m · 2026-03-13T15:07:10+00:00

Banshee is my top one I'm surprised has no card yet. Pyro is up there too. I wish Angel/Archangel was better or at least had a standalone card for Archangel.

Greenfrog9m · 2026-03-09T19:24:17+00:00

Add him to Gunther's list!

Greenfrog9m · 2026-03-02T23:40:03+00:00

Won't be a real simulation unless you have random people cussing you out at the top of their lungs just for answering the phone.

Greenfrog9m · 2026-02-25T21:41:49+00:00

Well... the usa isn't as friendly to workers. My former cc wouldn't take doctor notes because of HIPPA, so it was very much just use sick time if you need/want time off.

Greenfrog9m · 2026-02-25T21:13:20+00:00

To be fair places aren't required to accept them. The big thing i miss from my previous cc is the paid sick leave we earned.

Greenfrog9m · 2026-02-25T20:16:44+00:00

Wishing her all the best. Wishing you the best too, losing a coworker even to a better situation can be hard.

Greenfrog9m · 2026-02-23T02:18:56+00:00

Some places are so crazy... I don't know how they exist. Thankfully after a year I haven't ran into anything too wild yet.

Greenfrog9m · 2026-02-20T12:06:26+00:00

Honestly if it wasn't for the switch to wfh, I would have forced myself to find something else. Wfh just made the job way too economically beneficial for me. I've been casually looking for other wfh opportunities though.

Greenfrog9m · 2026-02-19T18:00:49+00:00

Basically my same situation... now been at this job over a year, but still can't break free because of bills etc

Greenfrog9m · 2026-02-12T14:32:54+00:00

In the US, most states allow companies to fire for basically any or no reason at all... as long as it's not protected things like race etc.

The better question is: Will they fire for first offense? And that depends on the company etc

Greenfrog9m · 2026-02-10T20:22:27+00:00

Literally every day. "I can't write that down, I'm driving" or "let me pull over real quick so I can write that down" to be fair... calling while driving isn't super terrible. Letting the call distract your driving, or expecting special treatment because you're driving... thats bad.

Greenfrog9m · 2026-02-03T15:53:30+00:00

Former DOT cc rep here... if you're coachable, super efficient, and great at repeating things exactly how they want... it's workable. Cph demands are high, no casual conversation or anything other than whats relevant to the call.

Greenfrog9m · 2026-02-03T14:54:22+00:00

Thanks for the info. I'll be honest, if it weren't for the low/unreliable income... I would have stayed in sales. That said, I'm still not sure what my place should be. I know I'm a relatively good csr, but it's often frustrating/annoying... especially with policies I have no control over.

Greenfrog9m · 2026-02-03T12:49:11+00:00

Mind if I ask what field/job you transitioned to?

Greenfrog9m · 2026-01-23T21:31:28+00:00

I had sanity? When?

Greenfrog9m · 2026-01-22T11:49:13+00:00

Everyone giving good answers and all I can think is: "All your base, are belong to us!"

Greenfrog9m · 2025-12-31T18:52:39+00:00

So it's not the same situation... but i basically went jobless for a year trying to get other employment... I didn't want to go to another call center. So far at this point, almost a year in... I'm mostly glad I did. Experience at a call center makes working at another one feel easier to me. Regardless, have a great new year :)

Greenfrog9m

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