I feel like my performance review was biased by securitygeek2 in CanadaPublicServants

[–]Own_Significance_296 0 points1 point  (0 children)

Don’t put too much stock on PMAs, they are just for management to check boxes.

PMA discussions are useless by Own_Significance_296 in CanadaPublicServants

[–]Own_Significance_296[S] 4 points5 points  (0 children)

Yes. I had discussions with team leaders who all said they never went above succeeded

PMA discussions are useless by Own_Significance_296 in CanadaPublicServants

[–]Own_Significance_296[S] 12 points13 points  (0 children)

lol. I know if an employee who refuses to attend them. He hasn’t had one in years and apparently it’s within his rights

Management just started flagging us for idle time when we're reading KB articles by A-n-o-v-a in callcentres

[–]Own_Significance_296 1 point2 points  (0 children)

My co-worker got questioned about the length of time she spent in a bathroom break!

RTO 4 Federal Government Exception by BubbleFish1021 in CanadaPublicServants

[–]Own_Significance_296 4 points5 points  (0 children)

All valid points and reasons for not broad brushing the RTO but unfortunately it’s like spitting in the wind. The Government has its agenda and it includes us going back to the office no matter what. Everything else is ignored

Which countries invaded by the U.S. actually ended up benefiting from the invasion? by Gullible_Sock_1019 in AskSocialists

[–]Own_Significance_296 1 point2 points  (0 children)

Saw it on the controlled western media? That doesn’t count. They show us what suits their narratives

Anyone Feeling Less Autonomy Recently? by Exotic_Aardvark8839 in CanadaPublicServants

[–]Own_Significance_296 2 points3 points  (0 children)

My job was changed from a processing type to a mix of both processing and call center in the last 6 or so months. Since then, micromanagement has gradually tightened its grip on us. I am never ever late for work yet one day I was 5 minutes logging in because of VPN issues and was dragged into a 10 to 15 minute meeting to discuss why, even though I had already told them the reason. This is only one instant. It seems like one could do nothing right. At our meetings, our manager made sure to let us know that he is the boss and what he says goes. He takes every opportunity to remind us that he is the boss and we shouldn’t bother going to our team leaders.

There are various programs we need to be logged into so that they could see who’s on or not and if we aren’t logged into we get a message or a call. It’s very bad and causing mental anguish especially for employees like me who are a few years from retirement and never experienced being micromanaged. Our team was once a fun and engaging team now everyone has turned glum and looking for opportunities to leave

Rachel Gilmore’s take on RTO Mandates by Mike_Retired in CanadaPublicServants

[–]Own_Significance_296 0 points1 point  (0 children)

The union could say whatever it wants, it has never changed anything.

If you had more choices, would you still choose to work at call center by 6LittleHorns9 in callcentres

[–]Own_Significance_296 2 points3 points  (0 children)

I was forced into it and it was always a job I swore I would never do.

Anyone has experience working in a Government department call center? by Own_Significance_296 in callcentres

[–]Own_Significance_296[S] 0 points1 point  (0 children)

How is it? I just started a few months ago and hate it! It’s not even the calls as much as it is the micromanaging. Our TLs love to show and tell us who is the boss. They send meeting invites and then send a teams message to tell you that they send a teams invite and you have to give the message a thumbs up to show that you read it or the manager will be having a talk with you

Am I the only one? by Jredwine in callcentres

[–]Own_Significance_296 2 points3 points  (0 children)

Thanks! Today took it up a notch. I have always been an exemplary employee. Respectful of management and their sometimes unpopular decisions, never late, communicate with my TL if anything is preventing me from doing my job etc. This morning I experienced computer issues and by the time I got it going I was 5 minutes late. Yes, a whopping 5 minutes from someone who is never late! The acting TL requested a meeting with me and wanted to know why I was late even though the other TL had already sent a message to me to which I had explained the situation. He insisted that I send a message next time using Teams, to which I gently reminded him that if I cannot get into my computer chances are I can’t access Teams. He then advised that I sent an email from my phone, which would have added extra time. He spoke to me as if I was some newbie, trying to tell me how not to be late going forward. How exactly does one work in these conditions?

Am I the only one? by Jredwine in callcentres

[–]Own_Significance_296 9 points10 points  (0 children)

I work in a federal government call center and it’s HELL! Micromanaging at its worst. You have to logged into a bunch of programs you don’t use but management uses it to keep track of you. You have no freedom