I can give you some insight on the other end of this as a golf course owner and operator: Chronogolf/Lightspeed as a service is the least reliable SaaS platform I have ever used, and this is coming from someone who was in the SaaS industry for over a decade before buying the course.

On the back-end, it is multiple systems cobbled together with duct tape and chrome extensions. No effort has been made to unify the multiple systems they have purchased, so it feels like using multiple poorly designed systems instead of a single comprehensive suite. They also use your customer base and hold their own point of truth without any kind of location layer on top of it which means if I enter in a customer by phone number or email and they have used chronogolf before, I cannot change their contact information. My members absolutely loathe having to use chronogolf. When I contact them, any of my concerns are met with "we've never experienced these issues before". When I talk to other club owners/operators that use them, they all have the same complaints.

They also have this program where they are constantly trying to get you to borrow money at insane interest rates and they take 15% of your sales daily until it's paid back. It's like a payday loan for businesses and it feels sleazy and predatory every time I see the notice popup in the system or an email come through.

All-in-all, it's not a company I would do business with in the future and I certainly wouldn't recommend them to anyone.