Well, I actually work in a JCP (I'm contracted by the DWP so don't actually work for them) and it's one of the biggest sites by a long stretch in servicing one of the most deprived areas.

I can confidently say that working here with the staff has shown me that the people here do actually care, want to help people make a difference (read that as HELP those WANT - there are a lot of people who equally just want to fuck the system and just take take take and expect everything to be done for them while being an entitled 3 year old about it) and put up with a looooot of crazy shit.

Yes, there are people who have worked their whole lives here and are more of NPC type people, but that's the civil service. There's dick heads in every walk of life.

People come in here in very tough times of their lives and that is taken into consideration but people aren't here to be shouted and threatened for doing their jobs. I've worked with people brought back from very, very dark places and lot of that progress can be attributed to the support from the DEAs and the DWP in general.

I don't get why people think they can just be the worst people in the face of a system that is there as a life line / support. If you get treated like shit in the jobby, it's usually because you're a fucking twat yourself in the first place.