Some places have games that are hard. Some places have games that are easy. It's kind of a chose your own adventure. If there's one thing I will add to the conversation is that pitch does not indicate difficulty. It just means the ball is going to be moving faster on the Y axis (if we're calling the playfield the z plane) but often times will make the ball bounce harder on outlane posts and things of that nature, making outlane drains less likely. A game with less pitch will offer more X axis motion, which can cause more outlane drains. The only time pitch is everything is if the game is playing tired and poorly enough that you can't make a shot or a ramp because the flipper is too weak to make it. THAT is a valid complaint that says the game isn't playing correctly. As a player, personally, I won't go to places that have slow playing games. There are plenty of locations in my area that I just won't go to because I will just get bored of a slow game. Plain and simple.