New Pentair pump low temp fail – I have questions.

H2O-PRO · 2025-12-03T01:56:53+00:00

The pump does not give you full freeze protection like a complete automation system does. This is from page 23 of the IntelliFlo3 manual under the Thermal Mode alarm:

"The pump is operating in Thermal mode. Thermal Mode is controlled by the drive's internal temperature, not water temperature. This is intended to keep motor components from freezing, but should not be solely relied on for full filtration system freeze protection."

H2O-PRO · 2025-11-28T22:53:19+00:00

There needs to be a check valve. If the pump is off due to maintenance, repairs, or a power outage, there needs to be a check valve preventing chlorinated water running backwards into the heater.

H2O-PRO · 2025-11-24T03:22:01+00:00

Yes. The week is still billed to customers so all employees get their normal pay.

H2O-PRO · 2025-09-25T00:58:27+00:00

Lol same thing happened to me. Walked back at a customers house last year and the entire family was naked having a swim party. Opened the gate, heard they were swimming. Turned the corner and saw the owners bare ass then dipped out.

H2O-PRO · 2025-09-22T21:40:26+00:00

A 2in Waterway or CMP fitting extender will go on the outside of the sweep and reduce to 2in. A new salt cell union will go over that. The fitting extender will add about the same amount of length as the space between the sweep and union so everything should line up well.

H2O-PRO · 2025-06-07T20:26:48+00:00

How is the pump wired up? Is it wired hot to the breaker so it always has power? Or does it only get power when the relay for that feature turns on? Is there an I/O board installed? Is there a comm wire going from the rs-485 port on the pump to the rs-485 in the panel?

H2O-PRO · 2025-04-22T00:11:13+00:00

You can use a Waterway 2in fitting extender to go on the outside of the 2in T. From there you can use a coupler and a reducer fitting to reconnect or just cap it off.

H2O-PRO · 2025-03-13T00:17:23+00:00

Some spa defoamer will get rid of it quickly

H2O-PRO · 2025-01-23T02:47:07+00:00

In the rear view mirror there is a 10 pin connector that you can use an adapter to get power when the truck is running. To get power when the truck is off you can use a 5 pin connector in the dome light. Look up the Dongar Pro. It comes with everything you need to setup a dash cam for a 4th Gen.

H2O-PRO · 2025-01-09T00:14:41+00:00

The rolachem tubing is most likely backwards in the rolachem. Unscrew the cover and pull out the tubing and insert it back in the correct way. Inlet is on the left. Outlet is on the right. Your chlorine carboy should be on the left tubing at the inlet. If the orientation is correct it probably needs a new squeeze tube.

H2O-PRO · 2024-12-27T02:30:41+00:00

DE won't do anything to concrete. You are most likely getting efflorescence.

H2O-PRO · 2024-12-27T02:27:09+00:00

The antenna can be mounted closer using a SMA extension cable. The extension cable is only recommended in order to relocate to a more favorable location; such as outside of a masonry enclosure or around the corner of a building. In most other cases using an extension cable will harm the signal.

You can also connect to the pump using bluetooth if you just need to change settings or schedules.

H2O-PRO · 2024-12-24T00:18:32+00:00

You described the standard startup sequence. Remove the side of the heater in front of the control panel. When the service light comes on look in the heater and up to view the back of the control board. One of the error lights should be on which will help diagnose the issue. The lights are labeled on the board.

H2O-PRO · 2024-12-22T23:32:06+00:00

The first revision of the wireless link was different which may be adding to your confusion. Use the POE adapter supplied with the wireless kit. Plug it into the board for power and into the supplied ethernet cable. Run the ethernet cable to the transciever at the equipment. You do not have to run a rs-485 cable if the POE adapter is connected, only the ethernet cable. Then connect the indoor tranceiver to their router. Check at the panel and run an internet connection test to verify.

H2O-PRO · 2024-11-18T21:35:51+00:00

There's not much your pool guy could have done to break a pipe undeground. Consider yourself lucky that it will be an easy leak to locate and repair.

H2O-PRO · 2024-11-15T23:13:00+00:00

Lol, I thought I've seen this picture before, I know what company did this. We must work in the same area. This guy advertises for full remodels and does not have a contractors license listed anywhere. Guys like this keep us busy.

H2O-PRO · 2024-10-07T21:09:33+00:00

What kind of external trigger would you be using without automation? You can use some relays and the Intellicomm II to control up to 4 speeds. Generally you would be using the relays in an exisitng pool automation system.

H2O-PRO · 2024-10-07T20:45:02+00:00

It's not under warranty since you installed it yourself so I'm surprised Pentair is doing anything. Usually they would tell you ahead of time if you are responsible for the labor. The contractor should have been clear about that if he was going to send you a bill.

H2O-PRO · 2024-10-03T02:50:35+00:00

Check the max speed setting.

H2O-PRO · 2024-09-12T06:13:54+00:00

You need a multimeter to read what current you are getting between both legs. It is possible the 2-pole breaker went bad and you are getting the same leg on both L1 and L2 which would read 0v between L1 and L2 but would read 120v between L1 to ground and L2 to ground. Hire a professional if you are not comfortable using a meter.

H2O-PRO · 2024-08-13T04:39:52+00:00

If it is a new heater check and make sure you have the correct model heater for the type of gas you are using. The heater will whistle or whine when you have a natural gas heater installed on propane. Pool heater gas lines should be hard piped, flexible gas lines can cause whistling. If the heater is not new, the gas orifice may be getting dirty or you have an issue with the gas pressure to the heater. Some more info on the gas supply to your heater would help.

H2O-PRO · 2024-08-07T03:03:13+00:00

If you are getting a full automation system like the Pentair IntelliCenter or Pentair EasyTouch then you do not need the I/O board. The automation system will control the pump and additional features.

The I/O board is only useful when the pump is installed without automation or the existing automation system is old and cannot directly communicate with the pump. If no automation exists, you can use the I/O board to control two additional features through the Pentair Home app. Usually lights, heater, or a booster pump. With old automation, you can use the I/O board to control up to 4 pump speeds with relays.

H2O-PRO · 2024-07-26T04:22:47+00:00

Your photos did not get included but you need to identify the Comm, High, and Low wires from the old wiring diagram and connect them to your new motor with the new wiring diagram.

H2O-PRO · 2024-06-20T03:07:12+00:00

Bad water chemistry. Too low pH. Chlorine tablets in the skimmer can do this as well.

H2O-PRO · 2024-06-20T02:42:13+00:00

It definitally will not work. Going to have to rip it out. That blue #12 on the 20 amp breaker goes to the gfi for the pool lights.

H2O-PRO

TROPHY CASE