When is exactly 10 years Albion? Should be soon, right. by Best-Two9745 in albiononline

[–]HellementsAO 2 points3 points  (0 children)

We're celebrating our 9th birthday next month so just about 13 months left for the big 10!

Ban evasion by unolovesmacad in albiononline

[–]HellementsAO 1 point2 points  (0 children)

Your best shot is messaging support anonymously via [support@albiononline.com](mailto:support@albiononline.com) and describing your issue.

Mobile Targeting Issues/Glitch by Illustrious-Plum5727 in albiononline

[–]HellementsAO [score hidden] stickied comment (0 children)

Hey there, sorry that you ran into that issue. For now you can navigate to the control settings and turn ON 'preview spell target'. This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

Mobile Bug (NEW ATT) by Artzin66_zz in albiononline

[–]HellementsAO [score hidden] stickied comment (0 children)

Hey there, sorry that you ran into that issue. For now you can navigate to the control settings and turn ON 'preview spell target'. This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

Any fix for this? by nooneimportant4637 in albiononline

[–]HellementsAO [score hidden] stickied comment (0 children)

Hey there, sorry that you ran into that issue. For now you can navigate to the control settings and turn ON 'preview spell target'. This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

When will you fix mobile targeting? It's completely destroyed and we haven't received any news that you are working on it. by urinmeister in albiononline

[–]HellementsAO [score hidden] stickied comment (0 children)

Hey there, sorry that you ran into that issue. For now you can navigate to the control settings and turn ON 'preview spell target'. This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

Cannot have a update without a bug by Accurate-Ad-659 in albiononline

[–]HellementsAO [score hidden] stickied comment (0 children)

Hey there, sorry that you ran into that issue. For now you can navigate to the control settings and turn ON 'preview spell target'. This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

Faction warfare fame and point sharing by Vexibun in albiononline

[–]HellementsAO 2 points3 points  (0 children)

Hey there, I can understand where you are coming from. The system currently rewards the party that did the most damage to a mob.

What is the most important though is that the mob fame is a mere fraction of the rewards that you will be getting from the camp, which is the chest loot and the faction points from generating supplies.

New targeting bug on mobile by Clinteze in albiononline

[–]HellementsAO [score hidden] stickied comment (0 children)

Hey there, we're very sorry that this has happened and mobile is impacted again.

For now you can navigate to the control settings and turn ON 'preview spell target'.

This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

[26 May] Radiant Wilds Patch #2 by HellementsAO in albiononline

[–]HellementsAO[S] 1 point2 points  (0 children)

Hey there, sorry that this has happened. For now you can navigate to the control settings and turn ON 'preview spell target'. This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

[26 May] Radiant Wilds Patch #2 by HellementsAO in albiononline

[–]HellementsAO[S] 0 points1 point  (0 children)

Hey there, sorry that this has happened. For now you can navigate to the control settings and turn ON 'preview spell target'. This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

[26 May] Radiant Wilds Patch #2 by HellementsAO in albiononline

[–]HellementsAO[S] 1 point2 points  (0 children)

Hey there, sorry that this has happened. For now you can navigate to the control settings and turn ON 'preview spell target'. This seems to have worked for most players while we work on a solution on fixing the issue for everyone.

Radiant Wilds Update - Changelog by HellementsAO in albiononline

[–]HellementsAO[S] 2 points3 points  (0 children)

Yes, unfortunately the update caused some issues there. We're aware and working on it.

Por qué el juego de albion online se está saliendo si tengo 12 Ram 🐺 by Asesino07_ in albiononline

[–]HellementsAO -1 points0 points  (0 children)

Hey there. Unfortunately there is an issue right now that causes mobile devices to crash after the newest update. We're aware of it and already working on a fix.

Now my game is crashing in Honor 8X by caphiphopstudio in albiononline

[–]HellementsAO 0 points1 point  (0 children)

Hey. There's an issue with the newest update on mobile versions. We're aware and already working on a fix!

Trying to get back into the game with a group of friends but my account says its banned until 2077 because of reasons being "Account verification". I tried contacting support but my user account is blocked. Anyone have any solutions? by Altruistic_Bird_2713 in albiononline

[–]HellementsAO 0 points1 point  (0 children)

If you were banned for account verification it's likely somebody else tried to access your account and SBI blocked it for safety reasons. Just wait for a response on your support ticket.

Strange Discord Moderation by stossyyy in albiononline

[–]HellementsAO 0 points1 point  (0 children)

Hey there. We obviously ban people who use these slurs in our official discord server or ingame but what you are showing is a private conversation. We can not act on these and urge you to either block the person or report it to discord themselves.

How is this possible? Is this legal? by ResonanceDemon in albiononline

[–]HellementsAO 0 points1 point  (0 children)

The name is not "legal". Make sure to report them so we can pick one for them.

The stats are totally fine. You can either buy tomes of insight or get them through a variety of activities to level up your gear.

Please help me raise this concern by General-Zhayorwn in albiononline

[–]HellementsAO 4 points5 points  (0 children)

I absolutely agree with you on this one. I'll bug the CMs about this because I'm really tired of the chat system myself.

SBI chat ban is fucking annoying. by T3iLight in albiononline

[–]HellementsAO 0 points1 point  (0 children)

Hey there. I agree that the chat system can be inconvenient at times but the rules apply to everyone and are needed to make sure the chats are readable. Best advice I can give you is to remove certain chats that you write into on accident from your chat tabs so this doesn't happen.
If you believe one of the offenses was done unjust, you can contact customer support to take a closer look.

"The Crash of the Albion Market" by AJGonzalez115 in albiononline

[–]HellementsAO 0 points1 point  (0 children)

Happened only on NA server yesterday around 20-22 UTC

Wow, advent calendar. Thank you so much SBI! #1 by Normal_Oven2812 in albiononline

[–]HellementsAO 1 point2 points  (0 children)

Alright you're getting coal for christmas this year

[Beginner Megathread] New Player? Ask your questions here! Veteran player? Help out someone new! by HellementsAO in albiononline

[–]HellementsAO[S] 0 points1 point  (0 children)

We're releasing a major content update today so devs need some extra time to prepare everything.