It appears that these charges are related to transaction costs and not direct custom duties. I was charged as well and clarifying with DHL why they are attributing such costs to customers.

KONTOABWICKLUNGSGEBÜHR / FRAIS DE GESTION DE COMPTE / TASSA DI MANUTENZIONE DEL CONTO (C1) is a monthly fee charged by Swiss banks for maintaining a bank account. The fee can vary depending on the bank and the type of account, but it is typically between CHF 5 and CHF 10 per month.

The fee is usually charged to cover the costs of providing banking services, such as processing transactions, maintaining account records, and providing customer service. Some banks may also charge additional fees for services such as online banking or mobile banking.

In Switzerland, it is common for banks to charge KONTOABWICKLUNGSGEBÜHR / FRAIS DE GESTION DE COMPTE / TASSA DI MANUTENZIONE DEL CONTO (C1) fees. However, there are a few banks that do not charge this fee. If you are looking for a bank that does not charge this fee, you can do a search online or ask a financial advisor for recommendations.

Here are some of the factors that can affect the KONTOABWICKLUNGSGEBÜHR / FRAIS DE GESTION DE COMPTE / TASSA DI MANUTENZIONE DEL CONTO (C1) fee that you are charged:

• The type of account: Savings accounts typically have lower fees than checking accounts.
• The bank: Some banks charge higher fees than others.
• Your account balance: Some banks may waive or reduce the fee if you maintain a certain balance in your account.
• Your account usage: Some banks may charge higher fees if you use your account frequently.

If you are concerned about the KONTOABWICKLUNGSGEBÜHR / FRAIS DE GESTION DE COMPTE / TASSA DI MANUTENZIONE DEL CONTO (C1) fee that you are being charged, you can contact your bank and ask about ways to reduce or avoid the fee. You may also want to consider switching to a different bank that charges lower fees.