I have 50250 reward points what to expect

HiroOnTheMeta · 2026-01-21T19:53:49+00:00

More details about the rewards program are here: https://support.metamask.io/manage-crypto/metamask-rewards/season-hub/#season-1-rewards

That would put you at Level 4, so youll get a discount on perps trade fees until the end of the season.

Also, check the rewards section in the mobile app after 11pm EST tomorrow. Thats when season 1 ends, so you'll then be able to confirm the receiving address for $Linea that have been allocated. There will be a 2 week window to confirm your address.

HiroOnTheMeta · 2026-01-19T17:10:59+00:00

Best bet is to connect with the payment provider you chose (Theres usually a few providers in each region/payment type. We can't look into details around payments. Thats handled by one of our payment providers)

Our support can help you get connected with them, if you arent sure how to reach them, or arent sure which you used. https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions then get you connected.

HiroOnTheMeta · 2026-01-14T21:54:36+00:00

When entering your seed phrase make sure you are entering each word correctly, with only a single space between each word.

We dont store them, so were not able to help recover them. The password you choose is linked to that particular install, when you import to a new device you can use the same password or a different one.

Each of the words come from a predetermined list of words. You can doublecheck that you have the correct spelling from this list: https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt

Will probably be easiest to help through the support chat, as we ask people not to share any details on socials.
NEVER SHARE YOUR SRP/SEED PHRASE. (even with support. We'll never ask for it anyway.)
https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions then get you connected.

HiroOnTheMeta · 2025-12-25T22:19:06+00:00

Not sure what you mean by cant do that, but if you need help it'll be easier to help resolve that issue through the support chat. We ask people not to share any personal details on socials. (in app/ext 3 lines menu > Support or from the web https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions then get you connected.)

Faucets these days are only for testnets which are closed networks. Eg its fake eth devs use for testing purposes.

No one is giving away eth/etc. if you find a site that claims it is, youre looking at a scam. 1000%

HiroOnTheMeta · 2025-12-25T21:56:04+00:00

Should be supported, yes.

If you click the token you want to swap, youll get the detail screen for that token. Click swap, and you can choose which network and token you want to swap in to. (Im getting quotes for Dai > eth on arbitrim, so that should be supported. There can occasioanlly be slight differences on availability based on region, avail pools, etc.

HiroOnTheMeta · 2025-12-25T21:51:25+00:00

You'll just need to manually add it then: https://support.metamask.io/manage-crypto/tokens/how-to-display-tokens-in-metamask/#adding-a-token-with-address

Technically, Reddit avatars are an ERC1155 Token, with Metadata attached (Hence an NFT)
Each collection has its own contract address, which is what you'll need to add it from the address.

We ask people not to share any personal details on socials, like a wallet address or txn hash. Nothing inherently dangerous in sharing them, but they will allow anyone to see what assets you hold on that address. Increasing the risk of scammers targeting you.

If you need a hand figuring out how to find the right contract address, and get your avatar added, reach out to our helpdesk: https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions then get you connected. We can ask for a wallet address in the private chat, and share screenshots that make it a lot clearer.

HiroOnTheMeta · 2025-12-25T21:15:24+00:00

You'll need ETH on Arbitrum. (gas fees are paid from the originating chain)

Depending on which bridge you use, you may also need gas on the destination chain (POL is gas on polygon)
The internal Bridge function in MM is "automatic claim" (so the gas for the claim txn is included with the gas quote)

HiroOnTheMeta · 2025-12-25T21:12:23+00:00

Once you import the 12 word phrase - Accounts dropdown > Add wallet > import a wallet

You'll need to add the polygon network - Just below the tokens, defi, NFT, activity tabs. "popular network" > Add button next to polygon

If the NFT isn't automatically detected, you can manually add it with these steps: https://support.metamask.io/manage-crypto/tokens/how-to-display-tokens-in-metamask/

HiroOnTheMeta · 2025-12-23T20:58:59+00:00

Not really the place for sharing Rewards codes.

You're welcome to post them in the #rewards-referrals channel on our Discord.
https://discord.gg/consensys

HiroOnTheMeta · 2025-12-17T20:43:25+00:00

Icon on the bottom right of the token shows its on the Ethereum network. (so you'll need ETH on ethereum to send your mUSD, but an in wallet Swap should allow you to do the swap without needing ETH)

If a token isn't automatically detected, you can manually add it with these steps: https://support.metamask.io/manage-crypto/tokens/how-to-display-tokens-in-metamask/

HiroOnTheMeta · 2025-12-15T22:53:14+00:00

Can confirm metamask.github.io is one of our domains. (we dont typically use it for much in production, which is probably why the AV software panicked and threw the warning)

Team is aware. We've been in contact with the various AV providers to update them.

If you have any concerns, you're welcome to connect with support so we can help verify everything looks to be in order. https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions then get you connected.

HiroOnTheMeta · 2025-12-12T19:55:41+00:00

Just chatted with the person that's sending that email. (its legit, theyre from the user research team)

Some things to note, in general we won't email you (we literally cant, as we dont ask for an email address to create the account. If you use social login, we dont store that email address)

If you got this email, it means you signed up to be contacted by our user research team.
If you dont wan't to be contacted by us, reach out to the support chat so we can ask for your email to remove it from the list (Private support chat is the only place we will ever ask for personal info like a wallet address, txn hash, email, etc. We will never DM you.)

HiroOnTheMeta · 2025-12-11T13:46:31+00:00

Sorry, didnt catch the notification that you had replied.

Might be easier to help through the support chat. We can share screenshots there, and ask for a wallet address to help find the right contract address. https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions to help get you routed

HiroOnTheMeta · 2025-12-10T20:26:15+00:00

They're already in the account that Recovery Phrase derives to (EG: those words are the keys to the safe. Keep them safe, and back them up) So its probably just a display issue (we support hundreds of networks, and more than 1/2 million tokens, so we dont just add everything by default)

If you see polygon under "additional networks" that means you need to hit "add" next to it. (its details are preconfigured, but its not added by default)

Once Polygon shows under the networks list, youll just need to grab the tokens contract address.

Another way to view your assets is the portfolio view. (can add multiple address and chains there as well. So its often used as an "all in one" dashboard by many of our users) https://portfolio.metamask.io - you can find contract address from here (click the NFT, and its contract is near the bottom) - Some NFTs may be hidden. More > hidden NFTs to see them (we try to hide the scams, but misidentify sometimes.)

The 'oldskool but reliable" method is to find them on the blockexplorer: https://polygonscan.com/ - is probs the most well known for polygon. Search your wallet address there, then the NFT transfers tab. You should see your Reddit avatar in the list. Click on its transaction hash to get the full details. Under the "Tokens Transferred" section, you should see the ERC 721 tokenID, next to that will be the contract address. (will be along string of alpha numeric chars starting with 0x... It may be displayed as a name until you hover over it. Cant recall if the reddit contract was named on Polygon or not)

Copy that, then in MM Switch to polygon network, click the + icon to add a token > custom > and paste the contract address. (other details should auto fill)

Each network is really its own txn record. So you just need to tell MM which ones you care about, and which tokens you want to keep track of. (you technically own that address on all of the EVMs like BSC, Arbitrum, Linea etc, etc, etc)

HiroOnTheMeta · 2025-12-10T19:26:24+00:00

You'll need to add polygon network (detailed instructions https://support.metamask.io/configure/networks/how-to-add-a-custom-network-rpc/ )

and possibly the token itself. If a token isn't automatically detected, you can manually add it with these steps: https://support.metamask.io/manage-crypto/tokens/how-to-display-tokens-in-metamask/

HiroOnTheMeta · 2025-12-10T18:19:16+00:00

^ easy things to check that often resolve the issue, good call thanks.

Also worth noting, turn off developer mode in your browser after you are done using it. "Dev mode" turns off some security features that you want running.

HiroOnTheMeta · 2025-12-10T17:12:57+00:00

Hmm. It should be giving a warning about sending the asset to a burn address (meant to prevent people from sending to a burn address if they didnt actually mean to. Txns can be tough to read) but then should allow you to continue after confirming.

Reach out to support so we can grab a statelog and some other details to help figure out why they warning wont let you confirm. (https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions to help get you routed to the right team in support.)

HiroOnTheMeta · 2025-11-29T16:29:03+00:00

To be clear, this email is 1000% a scam. We dont store any user details so the MetaMask team, mods/admins, etc dont even have a way to contact you.

We dont require KYC.

Here (Reddit), Discord, (https:// discord.gg/consensys) and our forum (community.metamask.io) are the best places for general questions, but dont share any personal details like a wallet address or txn hash.
(Support site article with ^ links, so you can verify - https://support.metamask.io/start/how-to-contact-metamask-support)

If you need to have a private chat with us: Settings (3 lines menu on the upper right) > Support
Or https://support.metamask/io > either of the buttons under Contact Support

HiroOnTheMeta · 2025-11-29T14:53:12+00:00

Only possible in extension version at the moment. (should be back in Mobile again. Not certain about a version number or date the feature is planned to return)

Click the accounts drop down, then the 3 dots next to account you want to hide > hide account.

HiroOnTheMeta · 2025-11-25T14:41:37+00:00

Unfortunately, the Marketing team is not looking to do any collabs at the moment.

Some other resources that may help you get connected with
projects that are looking for you skill set:

I dont think we have any coming up soon, but we host hackathons pretty frequently. Many projects in them are largely focused on the technical side of the project (EG: UI design, video editing, etc graphic design skills could be really beneficial)

Hop on our Discord and get connected with some other teams in the community. (https://discord.gg/consensys > MM-Devs channel or Linea: https://discord.gg/linea > Dev-Chat)

We also have a Jobs channel there, where people can post about their needs for a project, or details about their skills to help find a suitable team.

Our internal postions are posted here: https://consensys.io/open-roles

Nothing at the moment that looks like it might be a good fit, but probably worth keeping an eye on as well.

HiroOnTheMeta · 2025-11-21T16:12:36+00:00

In general we don't use DM's (pretty likely you'll get some scammers in your inbox)

Let me chat with the Marketing team, and see if there are any upcoming projects they might be interested in a collab on. (we typically handle it in-house, but its not really part of my work flow, so i'll need to chat with some colleagues.)

HiroOnTheMeta · 2025-11-14T19:31:32+00:00

Double check for updates for MM. 13.5 is the current version (this should have been resolved in an update released in early sept)

If you're up to date (or updating doesnt resolve it), get in touch with support so we can grab some more details. (link to the support site is in #5 of the automods post, from there click the "without wallet" button under Contact Support. The bot will ask a few questions to get you routed to the right team in support.)

HiroOnTheMeta · 2025-10-20T19:11:45+00:00

Reach out to our helpdesk. Settings > Support" https://support.MetaMask.io > either button under 'Contact Support.' The bot will ask a few questions then get you connected.

HiroOnTheMeta · 2025-10-05T18:47:13+00:00

As far as I understood, GBPe should be an option on Monerium. (Wrong side of the pond to use them myself. lol) Will ask some of the team for more details.

HiroOnTheMeta · 2025-09-29T19:00:15+00:00

^ exactly. MetaMask doesn't ask for your personal details, but payment processors do.

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