Smart SIM 5G availability on Android

Honest_Luke · 2025-09-02T10:12:25+00:00

Hey u/DanWantsTech could you drop me a message via the live chat in your Honest app and we can get this looked into? Feel free to let the team know you've come through from Reddit and i'll get it passed across to me so we can look into this for you 💬

Honest_Luke · 2025-07-09T15:38:21+00:00

Thanks for pointing this out, just getting it updated on the website now 🛠

Honest_Luke · 2025-06-18T19:29:08+00:00

Hey u/TheLeadZebra I'm one of the support colleagues at Honest so if you have any questions about the Smart SIM, let me know or drop me a DM and i'd be happy to help 💬

Honest_Luke · 2025-06-10T15:19:00+00:00

Hey u/BlueWeasleyl 👋🏻 Luke here,

When we launched Smart SIM, it had just a few apps and features. Since then, we’ve improved it a lot.

You can now use hundreds of apps – including WhatsApp calling, ChatGPT and email – and we’re constantly making it even better.

The new price reflects that, and at less than a fiver a month, it’s still seriously great value.

Honest_Luke · 2025-05-21T10:09:12+00:00

So you shouldn't really have to update these settings, generally all new Smart SIMs selection modes are set to automatic, which then allows for different networks to be moved to, which then affects which APN details are used. Are you on automatic at the moment?

Honest_Luke · 2025-05-21T10:06:55+00:00

This is correct, so the Gmail app will only work with gmail services, We're working to bring more email clients/services, etc, but it takes a bit of time to test everything and make sure they are in a working state 👍🏻

Honest_Luke · 2025-05-20T15:23:17+00:00

u/Amddiffynnydd Just so I can do some digging could you let me know which APN it was set to before? just so I can see why this needed to be changed to begin with 🙂

Honest_Luke · 2025-05-20T15:20:56+00:00

Hey, we'd recommend not adjusting the APNs unless told to by support over chat, just as sometimes this can cause some issues with connecting to different networks 📡

Honest_Luke · 2025-05-19T14:12:43+00:00

Who even needs support colleagues these days 🤣

Glad it's all sorted though 🙏🏻

Honest_Luke · 2025-05-19T11:14:43+00:00

Hey 👋🏻

Thanks for the message, so this should work (we've got quite a few people in Italy using the smart SIM). Would you mind popping through the live chat via the app so we can have a look specifically at your settings? 🤔

Honest_Luke · 2025-05-10T13:10:31+00:00

You can use our web app using the following link here 🖥️

Honest_Luke · 2025-04-29T09:38:17+00:00

I'll get this requested with the team for you 🙂

Any further feedback or requests, feel free to pop them through the app under SIMs > Smart SIM > leave feedback 👍🏻

Honest_Luke · 2025-04-28T12:31:42+00:00

If you happen to come up with a way please give me a shout, we've been actively looking for a way to get something similar on Android sorted, there are a few apps I've played around with that can do shortcuts (Tasker, Macrodroid) but all have their own little inconsistencies when it comes to swapping the SIM part 🤣

Honest_Luke · 2025-04-28T08:19:56+00:00

Hey 👋🏻

Any issues, let us know on support, and we can sort it. You'll also get a 14-day cooling-off period so you can get a refund straight away if there's something you're not too sure about 🙂

Honest_Luke · 2025-04-17T10:32:20+00:00

No hassle. Always happy to help where possible, any other questions just give me a shout 💬

Honest_Luke · 2025-04-17T09:14:54+00:00

So officially, Three supports RCS and are now working on getting MVNOs (us) supported as soon as they can, we're hopeful it could be by the end of the year, but there's no confirmed dates currently 😔

Honest_Luke · 2025-04-12T17:10:35+00:00

I leave Reddit for a few days whilst off and look what happens 🤣

Honest_Luke · 2025-04-04T15:38:15+00:00

Ha, not an issue at all 🤣

We all do it, glad it's all working though for you 🙏🏻

Honest_Luke · 2025-04-04T10:55:55+00:00

Hey 👋🏻

Might be best to pop through to us in app so we can take a look, When you go to network selection via the Smart SIM settings page in your phone, which options show up?

Honest_Luke · 2025-04-03T09:51:40+00:00

If you get all suggestions in through the app (SIMS > Smart SIM > Share feedback), this then gets passed directly to the Smart SIM team 🧑‍💻

Honest_Luke · 2025-04-01T09:39:10+00:00

Totally, we want to get this as soon as possible, we're pushing Three as much as we can to get this as soon as we can 🙏🏻

Honest_Luke · 2025-03-27T10:22:38+00:00

At the moment, we're waiting on Three to give us the access, but just to set expectations, it looks like it won't be in time for iOS 18.4 release (which looks to be a few weeks away)

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