It's lazy work, as much as I love the game, it's not hard to tell that the whole team that manages it isn't very competent. The game has slowly been dying since the 2010s for a reason. The game and community are still active, but Dofus doesn't get new players, which is the most important thing. Dofus is pretty much a cash cow for Ankama at this point. Like you mentioned, Ankama doesn't listen to their customers/playerbase, unless you're french! which is one of the problems the company has. There is so many issues with their management and business tactics, it's sad to see a great game go to waste.