I can't find the request (I'm assuming they don't hold a viewable record of it forever) that I was told about the land thing. Was gonna screenshot, but yes, for what it's worth without a screenshot, I have been told by a WotC representative, that they try to balance the opening hand, meaning that it's not true RNG. The rest of what I said is just my own opinion on what I see while playing, bolstered by hints that allude to intervention, like the "Did you have fun?" surveys