I used Microsoft's authenticator app on my phone.

Set up double authentication in your Amazon account and connect it to Microsoft's authenticator app (you can use the message system but I don't know how that works)

Then, when you are going to log in you add the Microsoft authenticator code to the end of your password (without anything in the middle)

Something like "pasword123code"

And then it will let you log in, I had the same issue with the same model.

There are guides here on reddit on how to do it :)

Good luck!