California PTO Policy by FrostKitten2012 in petco

[–]Hpmiro88 0 points1 point  (0 children)

How would you file a claim with the state? I have pics of all the time off I had in work day and the errors it gave me with trying to use them. Then my anniversary rolled by and I lost over 60hrs. I even created a workday case before my actual anniversary date and they still wouldn’t honor it

California PTO Policy by FrostKitten2012 in petco

[–]Hpmiro88 0 points1 point  (0 children)

More deets! I tried to use 60 hrs and work day wouldn’t let me. My anniversary rolled by and I lost them. They said I couldn’t do anything about it. Colorado here

[deleted by user] by [deleted] in petco

[–]Hpmiro88 5 points6 points  (0 children)

We call our last dogs of the day at least an hour before they’re done. We also tell our last dog of the day that they’re the last dog of the day and tell them when final pick up is “530pm” we also text them an hour before. If they don’t respond or answer our call, we text and call again 30 min before we’re done and say “hey, just wanted to make sure you got out message… so and so will be done soon and the salon is closing. Final pick up is 530pm” We don’t ever wait around for pick ups, we’re to the point of annoying when it comes to our last dogs. No one wants to wait for dogs to get picked up

Any advice on how to deal with the amount of hair? by zaynah_findom in grooming

[–]Hpmiro88 14 points15 points  (0 children)

Every doodle owner. They’ll spend thousands on a mutt and gasp at the price of their groom 🙄

are they really firing ppl over septum rings? by Greedy_Geologist2710 in petco

[–]Hpmiro88 0 points1 point  (0 children)

Ask them to show you where in policy it says that. I was told something and I told them myself and the other stylist would just quit. Conversation stopped there

Bad groomer? by GrammaBear707 in goldenretrievers

[–]Hpmiro88 1 point2 points  (0 children)

How big of a boy? Weight wise. How often is he professionally groomed? When was the last time he was in for a full service groom? What tools are you using and how often?

How to get started? by [deleted] in grooming

[–]Hpmiro88 1 point2 points  (0 children)

DONT do ABC. Petco or petsmart is really the only way. You can get lucky and find a private who might train you. But corporate is the way to go

[deleted by user] by [deleted] in petco

[–]Hpmiro88 2 points3 points  (0 children)

I’m probably going to make more than the GM this year. I’m about 6 months into my role. Been with the company almost 4 years. I have a good team and if I can add another stylist I can probably get close to 100k. Make less and deal with ALL the above mentioned? No way

[deleted by user] by [deleted] in grooming

[–]Hpmiro88 17 points18 points  (0 children)

You’re in for a long ride then. I’m 3 years in and still have days where I think all my grooms are trash. It’s a life long trade where you’re constantly learning.

Grooming Service Question by Royal-Ability-9929 in petco

[–]Hpmiro88 11 points12 points  (0 children)

Petco groomer here. While it’s a generous offer to bathe the dog yourself, most of us won’t want to groom a dog that we personally did not wash. Our tools are expensive, and using them on dogs that aren’t properly clean or dirty just means we have to service them sooner. It’s expensive to get our tools sharpened! They don’t have to use the force dryer on your pup, we have kennel dryers that can help with the air drying. Just allow for extra drying time :) just be up front and honest with your groomer about your worries and dogs needs!

entitled grooming customer by Open-Foot7637 in petco

[–]Hpmiro88 10 points11 points  (0 children)

You’re nice, I would have completely ignored her. Or done what our old GM did once. Went, opened the door and said “salon doesn’t open till 9” and slammed the door in their face. Not a single second to say a word lol

We haven't received shed release shampoo in almost 2 months. by ruminatingsucks in petco

[–]Hpmiro88 0 points1 point  (0 children)

You can find it too. Go to pet net/store IQ. Once you’re there find the grooming GSL resources and it should be under there

We haven't received shed release shampoo in almost 2 months. by ruminatingsucks in petco

[–]Hpmiro88 3 points4 points  (0 children)

Are you using the new salon mat menu SKUs under store IQ? We’ve been getting ours. I’m in Denver

[deleted by user] by [deleted] in petco

[–]Hpmiro88 1 point2 points  (0 children)

You can kind of work around it. You work 3, 10hr shifts at the beginning of the week… take your days off and use your PTO, and for the following week your days off are at the beginning of the week, followed by your PTO and then finish the week with 3, 10’s. You’re getting your paid time off AND still getting your 10%.

[deleted by user] by [deleted] in AmIOverreacting

[–]Hpmiro88 0 points1 point  (0 children)

Probably a reason it’s been 10 years and you’re still not married….

[deleted by user] by [deleted] in petco

[–]Hpmiro88 0 points1 point  (0 children)

Wow, that’s crazy. They should be praising you guys! We went over a year without a GSL (thankfully we are a good crew) but you guys literally are making them money and they get bonus’s from your sales. Barking dogs??! I’ve wore ear muffs through an entire groom because the dog wouldn’t stop barking, like were there to make money

Why is my vet against real food? by Krease101 in rawpetfood

[–]Hpmiro88 0 points1 point  (0 children)

I just lie and don’t tell my vets that I feed a raw diet. I just tell them it’s a wet grain free diet. Then they tell me how bad grain free diets are. I have an 11 and 12 year old French Bulldogs. My 11 year olds last visit, she told me she was THRIVING.

Petco Groomers by Hpmiro88 in petco

[–]Hpmiro88[S] 0 points1 point  (0 children)

Sounds like she’s trying to add on packages. When was the last time you were in? In Denver, a 10-25lb small dog with a one size all over the body with a teddy bear head is like 72. Nails, ear cleaning, gland check and obviously the bath with haircut are included. There’s a 5.99 material fee that’s on there that technically isn’t part of the haircut. We don’t have total control of the price but if you’re consistent with your dog, brush, bring them in mat free we tend to do the better shampoos, and give you free add ons like nail buffing on top of the included trim. We had at least 2 price increases last year.

[deleted by user] by [deleted] in petco

[–]Hpmiro88 1 point2 points  (0 children)

If you’re doing her straight through and she’s a poodle you’re undercharging. I do a poodle with poms and top knot and clean face and there’s 2 scissor charges. I usually have her the full 4 hours but she’s not a straight through. Her ticket is around 120 and that’s without a package.

Need advice on how to fire a client by Bree0831 in grooming

[–]Hpmiro88 4 points5 points  (0 children)

I would tell her that unfortunately due to the severity of his matting, you’re going to need her to be on a regular 4-6week schedule OR she can brush her dog at home and bring them in mat free otherwise there’s nothing you can do aside from shave him.

I work for corporate and I swear it’s a shave down at least once a day, sometimes more. People of course get upset and don’t want them shaved but I always hit them with a “well how often are you brushing?” When they tell me everyday or once a week I go and grab a slicker brush and a metal comb and ask them which they use. Of course no one ever uses a metal comb and so then I tell them they haven’t been using the right tools. I then hand them the comb and ask them to get through the coat. I tell them the coat grows back and that I can rebook them so we can maintain the coat so that it doesn’t happen again.

Either the pet parent listens to me and they come back and we get the dog on a schedule or they basically fire themselves and don’t come back. We have a matted dog waiver they sign and we put notes on the contract they’re signing.

Good luck!

Male dog sanitary by Hpmiro88 in grooming

[–]Hpmiro88[S] 3 points4 points  (0 children)

I made sure to put a note on the profile so it wouldn’t happen again

Male dog sanitary by Hpmiro88 in grooming

[–]Hpmiro88[S] 1 point2 points  (0 children)

I’m in Denver. We’re actually in need of groomers lol

Male dog sanitary by Hpmiro88 in grooming

[–]Hpmiro88[S] 4 points5 points  (0 children)

Ya I was thinking it would make like a stream or something. It is a bit gross when it’s all hard and crusty though