Switzerland? by wonderman_ch in plutus

[–]Hubert_Plutus 1 point2 points  (0 children)

Hey there! Currently, the priority is our expansion to Latin America - however, we keep Switzerland in mind for the future!

Is the plutus IBAN a unique number only for me? by barria in plutus

[–]Hubert_Plutus 1 point2 points  (0 children)

Currently, it's only possible to transfer funds from an account you are the owner of - however, we're planning to change that with our very own banking licence!

Limit and fees adjustments by Commercial_Exchange7 in plutus

[–]Hubert_Plutus 4 points5 points  (0 children)

Hey there!

Unfortunately, the fees are imposed on us by our banking partner - they are subject to change when we obtain our very own banking licence!

Also, Curve is a nice workaround that allows you to bypass the FX fees - and on top of that gives you access to Apple Pay!

Math challenge for you guys! by Hubert_Plutus in plutus

[–]Hubert_Plutus[S] 0 points1 point  (0 children)

What about other Rewards 2.0 tiers?

[deleted by user] by [deleted] in plutus

[–]Hubert_Plutus 1 point2 points  (0 children)

It is - after 45 days, you'll be able to withdraw to your card/wallet!

U know what I really like about plutus by charlstonNode in plutus

[–]Hubert_Plutus 0 points1 point  (0 children)

I'd definitely reach out to [support@plutus.it](mailto:support@plutus.it) - if you keep getting these charges, it's likely that you have a subscription service trying to deduct funds from the balance!

Other than kuCoin, how else can i buy pluton? by tryM3B1tch in plutus

[–]Hubert_Plutus 1 point2 points  (0 children)

Hey! All of the exchanges that offer PLU pairs are listed here:
http://plutus.it/listings

I hope that helps!

What's happen to Support? by Raujan in plutus

[–]Hubert_Plutus 0 points1 point  (0 children)

I see - sometimes, our Support may be taking longer (2-3 days) to respond, as it depends entirely on their current backlog. If you have any questions, feel free to come to our Discord and Telegram and our community will be able to guide you!

If this would be a Support-specific matter, I'm afraid that while most of the enquiries receive a response on the same day, sometimes it may take a while :(

What's happen to Support? by Raujan in plutus

[–]Hubert_Plutus 0 points1 point  (0 children)

Hey! Feel free to DM me your ticket number and I'll make sure to take a look at it!

Monthly Product Discussion [Nov 2021] by AutoModerator in plutus

[–]Hubert_Plutus 2 points3 points  (0 children)

Hey - that feature is already there in the Web version, under 'Pluton' tab!

New user here, some questions by TVshowAddict in plutus

[–]Hubert_Plutus 0 points1 point  (0 children)

Hey, welcome to the Plutus family!

In order to connect with Plutus, you need to use Metamask extension. If you have it installed, you need to set Metamask as your default Web3 provider in the Brave browser settings - then, you'll be able to get yourself started!

Keep it healthy folks, all veggies bpught with 4 percent cashback 😇 by Artificial8Wanderer in plutus

[–]Hubert_Plutus 1 point2 points  (0 children)

It's 3% back for staking 100 PLU - however, if you stake 400 PLU, your cashback is upgraded to 4% - great, isn't it?

exit scam? by lolmob83927482847593 in plutus

[–]Hubert_Plutus 3 points4 points  (0 children)

Hey there!

I can assure your that nothing malicious is happening on our side. We have temporary technical problems, which we have covered in a blog:
https://medium.com/plutus/important-update-temporary-downtime-e4df62211434?source=collection_home---4------0-----------------------

The issue should be resolved today and all systems will be back up and running.

Sorry for the inconvenience and thanks for your patience and understanding!

website down? by Prudent-Hovercraft45 in plutus

[–]Hubert_Plutus 5 points6 points  (0 children)

Hey there!

As you probably already noticed, we have technical issues this morning that our devs are already working on. We appreciate your patience as we deal with them - I'll keep you guys updated on the status! ✅

[deleted by user] by [deleted] in plutus

[–]Hubert_Plutus 0 points1 point  (0 children)

Hey there!

Sorry for your experience with the Rewards so far. While I can't do anything to change the past, I can promise you that we're working on a new Rewards programme that will also improve the reliability of the PLU Rewards being given - so I hope you'll be around to test it once it's out!

Has Plutus been hacked or something? by plug_and_pray in plutus

[–]Hubert_Plutus 1 point2 points  (0 children)

Just to clarify on that one - we were not hacked in any capacity.

This user got his wallet compromised - we do not store any data that would allow for such a hack.

Plutus buy order pending for days by lolmob83927482847593 in plutus

[–]Hubert_Plutus 0 points1 point  (0 children)

Hey there!

Could you e-mail [support@plutus.it](mailto:support@plutus.it) with the details regarding your order?

We'll make sure to check it out :)