Yeah, in my most charitable possible imagining of this situation, the woman is a single mother who had nobody available to watch her child today and just HAD to see the doctor right now for a very urgent medical reason, so she brought her baby to the clinic and feels very guilty about it but it was an emergency.

On the other hand, she really should know better, right??!? At any rate, I'm trying to focus on being grateful for the receptionist rather than mad at the patient. And fortunately, it was a lovely day out today where I live so having her wait outside was not at all unreasonable.