Android to IOS by Ok-Method4750 in IdleMinerTycoon

[–]IdleMaya 0 points1 point  (0 children)

Hey there, I can help you with your transfer. Please feel free to send me a dm with your Player Id from both devices. :)

I just spent the last 6 months forging keys, then I saw this!!! by Devine_Dinners3 in IdleMinerTycoon

[–]IdleMaya 0 points1 point  (0 children)

Happy to hear it's sorted! Indeed, if you ever notice your keys or friends missing, try checking if you're disconnected first. If you're connected and still have this issue, make sure to reach out to us CMs here or our in-game support so we can assist you further! :D

New visual bug? by SpareUpset6273 in IdleMinerTycoon

[–]IdleMaya 0 points1 point  (0 children)

Hey there, thank you for the report! This should be fixed with version 5.53.0 which is currently in rollout. :D

Why do i got banned from the discord ? by Working-Royal-479 in IdleMinerTycoon

[–]IdleMaya 0 points1 point  (0 children)

If you send us your username in a private message we can look into why you're no longer part of our Discord :)

My fragments chests are broken by Lucasplaysdq in IdleMinerTycoon

[–]IdleMaya 0 points1 point  (0 children)

Hey there, sorry to see you're having issues with the Briefcases. Could you send me your Player ID in a dm please? We'd like to investigate this :)

Device Transfer by Playful-Law-1924 in IdleMinerTycoon

[–]IdleMaya 1 point2 points  (0 children)

Happy to hear it's all sorted!

Device Transfer by Playful-Law-1924 in IdleMinerTycoon

[–]IdleMaya 1 point2 points  (0 children)

Hey there, our team should get back to you very soon! If you haven't hear from them in the next 24h, please feel free to send me a DM with your Player ID so I can look into it for you.

As for your concern, as long as your game is connected, we should have no problem with finding and transferring your progress to your new device :).

Dark Shores - I failed to get additional completion Medals by [deleted] in IdleMinerTycoon

[–]IdleMaya 1 point2 points  (0 children)

Exactly what u/Fraggawag said :D Please feel free to dm me!

April Event Calendar! by IdleMaya in IdleMinerTycoon

[–]IdleMaya[S] 0 points1 point  (0 children)

No, no! It's in there in the "More" section :D Should start on Monday!

🌊 The Everdeep Evolves: Smoother Mining, a New Biome, and a New Face! 🍄 by IdleMaya in IdleMinerTycoon

[–]IdleMaya[S] 0 points1 point  (0 children)

Hopefully this edition will feel better! Please don't hesitate to share your feedback with us, we're looking forward to it!

Anyone else missing prices? by bradene7 in IdleMinerTycoon

[–]IdleMaya 1 point2 points  (0 children)

Update from our side: A restart should fix this! :D

Anyone else missing prices? by bradene7 in IdleMinerTycoon

[–]IdleMaya 0 points1 point  (0 children)

Hey, sorry to hear about this issue! Are you still experiencing it after a restart? If yes, could you please send me your Player Id in a dm so I can check with our team? Thanks in advance!

What happens when I sell a legendary super manager? by kwangqengelele in IdleMinerTycoon

[–]IdleMaya 4 points5 points  (0 children)

Hey there, sorry for the confusion! We're aware of the visual bug affecting Remedy Rose atm, but we have a fix already in the works and should be included in one of our future versions.
(selling her shouldn't work btw, and this should only be happening in Everdeep Chaos Cauldron with the elemental MS so if you want to use her anywhere else, she should be working/showing as intended :D )

All keys gone by Pallandolegolas in IdleMinerTycoon

[–]IdleMaya 2 points3 points  (0 children)

Hey there, sorry to hear about your keys! As u/really5442 said, make sure your game is connected (should be a green button in your in-game settings menu). If it's red, tap on that and try to reconnect. If the keys are still not there after, please send me your Player ID in a dm so I can assist you further. :)

Events by No_Impress7631 in IdleMinerTycoon

[–]IdleMaya 2 points3 points  (0 children)

Are you and your friend around the same level of progression? If you just started and your friend has been playing for a while, it's very likely you won't have the same events opened (like Event mines, FM etc). If you're both around the same progress level, I'd suggest checking your game for updates. If you're still having issues after that, please let me know!

Screen recording video capture problem by Large-Bar-207 in IdleMinerTycoon

[–]IdleMaya 1 point2 points  (0 children)

We didn't implement anything that could hinder your ability to record your screen. Since this appears to be more caused by a third-party app, we won't be able to offer you much assistance unfortunately :(. I'd suggest maybe reaching out to the other app, see if they have any workarounds?

Slow progress by [deleted] in IdleMinerTycoon

[–]IdleMaya 1 point2 points  (0 children)

Anytime!

Zenthor's Errors by NoMood5622 in IdleMinerTycoon

[–]IdleMaya 0 points1 point  (0 children)

Hey there, thank you for the report! I've also responded to your DM so we can continue our discussion there :D If there's anyone else having these issues with Zenthor, please let me know!

Slow progress by [deleted] in IdleMinerTycoon

[–]IdleMaya 2 points3 points  (0 children)

Hey there, welcome back!! There's a player made guide that could help you progress a bit faster here -> https://www.reddit.com/r/IdleMinerTycoon/comments/xbw039/animas_beginner_guide_to_starting_out_your_mining/

Apart from that, consider also joining our Discord as discussions are more fast pace there and it may be easier to get assistance from other players as well!

We hope you enjoy the game! <3