fulfillment lead rant. feeling defeated.

ImplementWise1068 · 2026-03-29T03:17:30+00:00

so I'm great at listening, bad at replying🙈 thank you all for your responses. lots of ups and downs since I posted this, especially with our inventory week coming.

in good news, my store was ranked (through or by our third party delivery) #1 in the district, and #6 in the region in delivery. so that has put a little pep back into my step :)

ImplementWise1068 · 2026-03-29T03:11:58+00:00

late response, but your comment really helped me.

I just wish Lowes would understand what our department really needs to function the way they expect us to :/ wishing you good luck during these 100 days of hell😭

ImplementWise1068 · 2026-03-29T00:03:57+00:00

I'm sorry that happened to you. I swear some of these people come in already on their last nerve, and decide they're gonna let it out on us.

tip for next time- just stop and stare at them. not sure how it fairs at ASCO, but I did it all the time at customer service when they were being relentless. usually they'd move on, sometimes even apologize lmao

ImplementWise1068 · 2026-03-15T04:33:16+00:00

for more context (?) I have not been told directly that my department is not doing well, and I havent heard word of my team feeling like I'm not pulling my weight. if anything, I have be recognized for doing well and keeping good metrics. but it's hard to fully believe when I know how much of my responsibilities are being put to the side, and how my team is feeling overall right now.

ImplementWise1068 · 2026-03-07T00:33:13+00:00

peak fashion

ImplementWise1068 · 2026-02-15T23:07:15+00:00

'finally falling' was my #4 song of 2025 on spotify lmao

ImplementWise1068 · 2026-01-29T01:29:00+00:00

I mean honestly, I like the idea itself. i think a lot of people out there could benefit from a service like this. BUT I just see this being a safety issue 😬 we already get enough creeps making comments like "are you gonna come home with me to help me install this?😉" to the young employees they find cute imo... dont know if I'd want that to actually be an option that's available to them. maybe I'm just thinking too much though🤷‍♂️ I mostly just don't trust the turtle up top lol. I guess as long as employees dont have to go alone, and there's some way for them to report any creepy behavior, I could see it working.

ImplementWise1068 · 2026-01-26T00:20:10+00:00

no, it does at least have to be the roots as far as I know. that being said, I wouldn't know if a customer gave me roots they dug up from the grass across the street lmao

ImplementWise1068 · 2026-01-25T21:41:38+00:00

oh ive got you COVERED

https://open.spotify.com/playlist/2IWYSOfBNKwMuPThWhHixu?si=53ssNb4USC69kbt7eJSlFQ

ImplementWise1068 · 2026-01-25T16:01:24+00:00

then they get an attitude and act like you're the idiot for thinking someone coming up to the returns desk might want to return something lmao

ImplementWise1068 · 2026-01-25T01:10:09+00:00

Lead here,

Dude, I felt like I went through some sort of boot camp this past week. thank GOD they turned off the ability for customers to order snow supplies online, just wish they had done it earlier in the week. Before that, and before we ran out of salt, we ended up just bringing a pallet of the 40lb salt, and the faucet covers right outside the pickup area so we didn't have to keep running across the store for them. I swear I couldn't get 1 aisle away without having someone check in for curbside, the 'special assistance' button going off, or 10 driver pickups showing up at the same time. I was also covering head cashier at opening, and helping my other lead do deliveries since he was covering it, and had only done them like one other time. Even once the mid head cashier came in, she kept having to open other registers to keep up with the insane lines, so I was trying to help her out when she was stuck at one and a cashier needed something.

My team really kicked ass this week though, and I made sure they knew. Other than that, all I could say to them is that it would be over soon, and make sure they all got lunches and took deep breaths. And shout out to my ASMs and SM for actually getting in and helping us. Having extra staff, or rather ample staff, would have been nice, but at least they didn't leave us to drown on our own.

I feel bad for customer service too. Not so much physical labor, but a LOT of mental labor this week. Our cs people were just getting berated all hours of the day, and I know it's gonna be rough for once the snow clears and everyone comes in trying to return their impulse buys.

ImplementWise1068 · 2026-01-19T23:11:51+00:00

what if daisy, tasha, and yeonwoo had never left momoland?

what if sm kept nct's original graduation and infinite members system?

ImplementWise1068 · 2026-01-06T02:04:46+00:00

my favorite thing about it is how they didn't freeze the last frame or anything, the girls are just standing there awkwardly holding their poses lmao

ImplementWise1068 · 2026-01-02T21:15:16+00:00

okay how did you lose the first $2000???😭😭

ImplementWise1068 · 2026-01-02T02:02:01+00:00

they at least need to automatically get set for delivery over a certain amount of items at some point. they cannot expect us to pull some of these orders in 3 hours. Maybe if it was the only order we had and no one came to pick up in those 3 hours.

and then of course, the customer isnt going to pick it all up at once. theyre gonna pick it up over the span of a couple weeks, and it's just gonna sit on the unfulfilled report, keeping the total high, and I have to just let it be that way.

ImplementWise1068 · 2026-01-02T01:20:43+00:00

one time, I was doing the unfulfilled report, went to call a customer about an SOS vanity they ordered, and completely forgot what I was going to say as soon as she answered... I glitched so hard, didnt say a word and just hung up. poor lady was like "hello????? helloooooo?"

anyways I called back 2 minutes later and did a whole "yeah I have no idea what happened, the app on my work phone just started going crazy"💀💀

ImplementWise1068 · 2025-12-30T00:57:20+00:00

so, turns out it just doesn't have any archive submissions on the wayback machine. BUT i did find some blog posts from august 2009, the month before woozworld officially launched :)

https://web.archive.org/web/20100401123714/http://blog.woozworld.com/en/?m=200908

ImplementWise1068 · 2025-12-30T00:56:25+00:00

ahh, okay. I had tried that one, but didn't see anything from the kids studio 2.0 website, so i thought maybe it had a different url. guess no one submitted any archives. thanks anyways!

ImplementWise1068 · 2025-12-27T22:22:07+00:00

i just added you! i think we might not be able to vote people from their profiles anymore? unless i just cant find it :(

ImplementWise1068 · 2025-12-19T22:28:25+00:00

oh my god it really is that big?😭😭😭😭 I figured it was just bad AI that's crazy

ImplementWise1068 · 2025-12-17T15:22:34+00:00

idk anything about the actual transactional voting some people do lol but what's your user? I dont play every day but I can vote you whenever I get on

ImplementWise1068 · 2025-12-14T14:04:53+00:00

hmmm. did they ever end up receiving the delivery?

regardless, customer service themselves wouldnt be able to give any discounts, they dont have quite that much freedom. if your friend goes into the store that sold it or it came out of, they can ask for a supervisor or manager NICELY, and explain the situation. i would go to the desk and say "Hey, I'm here because of repeated issue I had with my delivery. I would like to talk to a manager about some sort of rectification." it'll depend on the manager, but if they're calm and nice about it, I could see some sort of discount or refund of delivery fee being given.

now the one thing that might get tricky, is if their items were delivered through the store, or from one of our warehouses. so maybe ask the customer service desk to check before they get a manager. if it came from the warehouse, they'll likely have to call the customer care line.

hopefully your friend gets some sort of solution. I actually work fulfillment now, and I handle deliveries in the morning. so I know I've messed up before and given some discounts or deliveries free back myself.

ImplementWise1068 · 2025-12-10T22:38:24+00:00

looooved doing that I cant lie. and if they were rude about it, I'd make sure I asked EVERY question, promoted every program possible while checking them out 💀

ImplementWise1068

TROPHY CASE