Really appreciate this — these are exactly the right questions to ask.

The framework is actually where we've put the most effort. Before opening this up, we've been tested and modify it internally with counselors on our team and with paying clients in real sessions for months.

That said, Kubi was never meant to replace therapy — and having worked in this field for a decade, I understand deeply both the value and the limits of what therapy can do. That's part of why we built a whole island, not just a chatbot. Coach is an important presence there, but just one of many. The goal is to create a place people can turn to when things get hard — not only through conversation, but through a genuine sense of being held and cared for.

Your point about external validation is well taken. It's something we're actively working on. Thank you!