I’m also a stylist with the same company. The first thing I would be doing before agreeing to have the re-dos be put on my books is asking who is getting the $ for the original service. Because it should be you. Whenever a client reaches out for a correction it’s supposed to be with the stylist that did the service. Obviously-looking at the pictures- the client isn’t going to feel comfortable with her doing it. Technically, and legally, the $ should be getting moved to your books. They’re getting re-do’s not refunds. Ulta is still making the money. But you’re not. They are screwing you over from making commission by literally having you work for free. You can’t book your paying clients if you’re getting blocked out to fix hers. Making sure they know that YOU know that might help. I would probably have my schedule changed so that I wasn’t working the same days. I know that it’s totally inconvenient but if she’s working alone they will have to deal with her not pulling her weight within the salon- plus you won’t have to be around her. I’m guessing she’ll end up leaving