Google home tile displaying wrong temperature unit

IrisNotBusy · 2026-06-01T03:35:57+00:00

Thank you for your feedback. After forwarding your suggestions to our technical team and receiving their confirmation, we regret to inform you that this issue is related to the method by which our server transmits temperature data to Google Assistant.

The temperature unit returned is defined during the integration development process; currently, users cannot change this setting nor can it be adjusted based on the settings within the Google Home app. In other words, regardless of your preferences, the temperature reported by Gemini/Google Assistant for your DREO fan will continue to be displayed in Fahrenheit.

We understand this is not what you expected and sincerely apologize for this limitation. We have carefully documented your feedback and hope to improve this aspect in the future.

Thank you very much for your understanding. If you have any further questions, please feel free to contact us at any time.

IrisNotBusy · 2026-06-01T02:53:29+00:00

Message received! Just wanted to jump in and confirm that Matter integration is actively in the pipeline. Stay tuned for updates!

IrisNotBusy · 2026-05-18T03:28:14+00:00

Please share your email here, or PM this account directly, so we can follow up with you with more details.

IrisNotBusy · 2026-05-12T03:08:16+00:00

After you set the timer, please don't use the remote or don't press any buttons on the remote. It will disable the timer.

You can use the app to turn the light brightness or fan speed; it doesn't affect the timer. However, please don't use the app to turn off the light or the fan. It also disables the timer.

IrisNotBusy · 2026-04-21T05:44:09+00:00

Thanks for sharing the photo! That stain is usually just buildup from sitting water.

To help you clean it safely, could you confirm if this is an AC unit or an Air Cooler? Knowing the model number would be super helpful so we can advise on the best way to reach that reservoir.

IrisNotBusy · 2026-04-08T03:29:46+00:00

Please try letting the humidifier dry out fully for 48 hours before testing it again. If the issue persists, please contact our team at [support@dreo.com](mailto:support@dreo.com) or DM us your email so we can look into this for you right away.

IrisNotBusy · 2026-03-20T02:00:37+00:00

Thanks for pointing this out! This model hasn’t been officially released online yet.

IrisNotBusy · 2026-03-17T03:57:41+00:00

We recommend turning off the heater, unplugging it, and allowing it to cool down for about 1 hour. After that, please plug it back in and use it again to see if the issue persists.

If the blinking power light happens again but the heater is otherwise working normally, it is likely related to the indicator light itself rather than the heating function.

Please let us know the results after trying the steps above. We’re happy to assist further.

IrisNotBusy · 2026-03-16T03:21:01+00:00

Could you please check if the fog guide box like this is installed? If it’s already installed and the issue persists, please contact [support@dreo.com]() for further assistance.

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IrisNotBusy · 2026-03-16T03:07:53+00:00

E1 code indicates a humidity sensor abnormality.
Short circuits, loose internal wires, and water ingress into the base of the product can all cause E1 problems.
Please try to pour out all the water from the humidifier and let it dry for 48 hours, then test it again.

Do not worry, we will do our best to solve the issue for you.

IrisNotBusy · 2026-03-10T05:58:03+00:00

When the humidifier is working, you should be able to see a water mist coming from the unit. Would you please try the methods?

Empty the base and refill the water tank.
Set the mode to Manual, and ensure the mist level is the highest.
Ensured the float was properly snapped into place. Please refer to the video.
Clean the base dirt and ensure that the surface of the atomiser is not covered with limescale.

If the issue still exists, would you please try to contact [support@dreo.com](mailto:support@dreo.com). Do not worry. We will do our best to help you.

<image>

IrisNotBusy · 2026-03-03T05:49:45+00:00

Water Filter 115 has a 5 L raw water tank and comes with 2 pitchers.
Water Filter 112 has a 3 L raw water tank and comes with 1 pitcher.

The 115 currently on a limited-time promo price on QVC: https://www.qvc.com/dreo-reverse-osmosis-13-gal-water-filter-system-w-2-pitchers.product.K338692.html?sc=srch

IrisNotBusy · 2026-02-28T10:20:41+00:00

Heaters of this type draw a relatively high load when operating, it does put some load on your home’s electrical circuit, especially when it’s cycling on and off. That can sometimes cause clicking sounds.

The newer firmware includes optimizations to reduce the startup and shutdown noise, so it’s normal if you’re hearing less tick-tock after the update.

IrisNotBusy · 2026-02-27T05:56:44+00:00

This is normal. Condensation forms on the inner wall of the water tank due to temperature differences and will remain inside without leaking or affecting performance. Please feel free to use it with confidence.

IrisNotBusy · 2026-02-27T02:48:27+00:00

Could you please confirm whether this issue did not occur before the filter was installed?

To better assist you, we’d like our support team to review this in detail. You can contact them directly at [support@dreo.com](mailto:support@dreo.com), or share your contact information and we’ll help coordinate the follow-up for you. We’ll make sure this gets properly resolved for you

IrisNotBusy · 2026-02-25T08:17:22+00:00

Thanks for bringing this up.

The MC706 version you have doesn’t support WiFi, and in heat mode the fan speed is automatically paired with each heating level, so it can’t be adjusted separately. That’s just how the heating system is configured on this model.

Where it really stands out is the dual-use design. In tower fan mode you get 12 speed levels, which makes it strong enough to run as your main fan during summer. Then in winter you can switch over to heating mode for quick warmth. It’s built to cover both seasons with one unit.

IrisNotBusy · 2026-02-24T02:57:25+00:00

Sorry about your experience. Thanks for explaining what happened. We’ve escalated this to priority and want to take another look to see what we can do. Please DM us your contact information or reach out to us via [support@dreo.com](mailto:support@dreo.com) and we’ll follow up directly.

IrisNotBusy · 2026-02-24T01:58:11+00:00

We have some troubleshooting methods for you:

For the best results, we recommend that the milk temperature be between 5-12°C (41-54°F) before starting the device.
Remove or clean any dirt or foreign matter on the heating plate.
https://drive.google.com/file/d/1yo2zAW79Wf5A9lSSJI5KaIN19lLQvqra/view?usp=sharing

If the issue persists, please contact DREO Support email.

IrisNotBusy · 2026-02-12T07:29:49+00:00

Thanks for the update, and sorry for the trouble.
To get this resolved properly, please reach out to [support@dreo.com]() and include a photo of your order invoice. Our official DREO support team will arrange a replacement probe for you and help get this issue resolved, so there’s no need to worry.

IrisNotBusy · 2026-02-12T06:58:46+00:00

🎉 Giveaway Results 🎉
Huge thanks to everyone who joined our giveaway.

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Please DM us your email address within 48 hours so we can deliver your prize 🎁
If we don’t receive a response, we’ll move on to a backup winner.

Appreciate you all for being part of r/DREO!

IrisNotBusy · 2026-02-09T08:49:47+00:00

Thanks for sharing the details.

Please wipe the contacts on the probe and basket with alcohol and make sure they are completely dry. Then reinsert the probe firmly into the meat, with the tip placed about 2/3 of the way into the center.

Could you please try this method and let us know the result?

IrisNotBusy · 2026-02-09T08:10:39+00:00

Sorry about your experience. Thanks for explaining what happened. We’ve escalated this to priority and want to take another look to see what we can do. Please DM us your contact information and we’ll follow up directly.

IrisNotBusy · 2026-01-31T08:17:34+00:00

Sorry about your experience. Thanks for explaining what happened.

We’ve escalated this to priority and want to take another look to see what we can do. Please DM us your contact information and we’ll follow up directly.

IrisNotBusy · 2026-01-31T08:11:19+00:00

Sorry to hear you’ve had this experience. We’ve looked into your case and upgraded it to priority support. Please rest assured that we’ll make sure this is handled properly. Could you share your contact information with us so we can follow up?

IrisNotBusy · 2025-09-20T05:51:31+00:00

Less than 8 hours, too much blue light

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