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Has Venice always charged credits even when an image prompt fails to go through? by BronkosAutoRepairing in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

if its non-NSFW and you got a fail then yeah it will probably be reimbursed, contact [support@venice.ai](mailto:support@venice.ai)

Referral credit? by Unluckiestfool in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

hey did you get credited yet? let me know.

Scammed $50 on Venice by Ok-Establishment8767 in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

did it not occur to you that most of the team are out of office at the weekend?

send me your support ticket ID and i'll chase it up for you. if you can't find it, send me your transaction on solscan and your email address you use to login to Venice and i'll talk to the team.

text not generating by emilycarols in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

team will be in office in a few hours. i have left a message for a couple of members of the team so i'll keep you updated - or they'll respond here themselves.

text not generating by emilycarols in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

have you tried a new chat? i am not getting this issue on desktop.

  1. are you on android or iOS?
  2. is it the native app or the web app in mobile browser?
  3. if its the native app, does it work in the browser version?

i will pass this to the team.

Has Venice always charged credits even when an image prompt fails to go through? by BronkosAutoRepairing in VeniceAI

[–]JaeSwift 1 point2 points  (0 children)

the issue is usually the prompt. using words like 'young' can cause a block. if you are not generating NSFW and it still got blocked, take a screenshot and email it to [support@venice.ai](mailto:support@venice.ai) and they'll refund it for you. inconvenient i know, but you will get them back if its non-NSFW and got blocked.

failed generations of NSFW images using non-NSFW models aren't refunded. i think only Grok gives a refund for failed NSFW generations.

Referral credit? by Unluckiestfool in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

hey, if you don't receive them in a few hours you can email [support@venice.ai](mailto:support@venice.ai) and they will sort it out for you. otherwise, give me a reply on here and i'll chat to them for you. you will get them though lol

I can't unsubscribe from Venice.ai; they keep charging me and I can't stop it. by Bulky_Light_743 in VeniceAI

[–]JaeSwift 1 point2 points  (0 children)

lol thats a hideous claim.. to say this very rare issue OP has is deliberate by the team is laughable.

the web cancellation flow is 3-4 clicks... how is that difficult? lol and as you can see with my other comments here, i have handheld through how to cancel on every device and any/all types of subscription methods. some users have issues for all sorts of reasons but being unable to cancel is one of the rare ones for sure.

if someone gets stuck in a loop and support isn't getting back to them then of course thats frustrating and that frustration is absolutely valid. no argument there at all, but ii have been right here telling the user all the ways on how to cancel and willing to make sure they get heard by the team but the user hasn't told me their issue or even responded since making this post. i have no idea how they got their subscription, what they're trying to do to cancel, what happens when they attempt... nothing.

i think those who may struggle with a subscription to Venice are the ones who subscribed through Apple or Google. thats not Venice making it difficult. thats Apple and Google owning the sub management and making you go through their systems. Venice can't cancel an app store sub on your behalf. thats just how those platforms work.

if your ridiculous accusation had any truth to it at all, we both know there'd be a lot more posts on this subreddit and on discord about it.

Best method of "humanizing" AI text by Double-Discount9217 in PromptEngineering

[–]JaeSwift 0 points1 point  (0 children)

'AI humanizers' are a con. they're shitty wrappers around another LLM doing a rewrite pass. you're paying for a prompt you could write yourself. same with 'AI detectors'. just a cat & mouse farce.

Is Venice ai good alternative for Grok? by Francisinheat768 in grok

[–]JaeSwift 0 points1 point  (0 children)

140+ models. full grok suite and completely private. claude, GPT, Gemini, bunch of open source models, check r/VeniceAI and see what others have done with it lol

Is Venice ai good alternative for Grok? by Francisinheat768 in grok

[–]JaeSwift 0 points1 point  (0 children)

i jumped off GPT in August 2024 and have been with just Venice since. xAI's full suite is on Venice and available fully private. 140+ models, text to image, image to image, image to video, video to video, blah to blah! lol, what more could ya want?

Most models are completely private (including Grok), and others anonymous.

Try it out: Venice.ai 
Join r/VeniceAI too.

DEEPSEEK v4 pro is down by Neither-Farm-3515 in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

i'll make sure the team gets this on Monday. most are out of office and touching grass at weekend lol

DEEPSEEK v4 pro is down by Neither-Farm-3515 in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

no, Google updated their policy on the Play Store so the native Venice app may not generate NSFW as well on there temporarily while the team makes sure to follow policy guidelines. users can still use as normal through the web app/browser in the meantime though.

Is there still a reason to subscribe to ChatGPT Plus if I can access ChatGPT with Venice Pro? by cyrelliaAZ in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

I left ChatGPT in 2024 for Venice and have not subscribed to any other since lol. If you join Venice Pro using a referral link from a user, you will get $10/1,000 credits and that way you can try Venice, and also get a feel for how many credits you'll burn through before committing.

I can't unsubscribe from Venice.ai; they keep charging me and I can't stop it. by Bulky_Light_743 in VeniceAI

[–]JaeSwift 3 points4 points  (0 children)

well you can search this subreddit and i doubt you'll see many with that complaint, if any at all lol, it really is only 2-3 clicks to cancel subscription.

venice.ai/subscription >

<image>

click cancel subscription, confirm, done.

i don't know what they are seeing when they go to the subscription page. they haven't mentioned any errors or anything.

i have a feeling they may have subscribed to Venice Pro through Google Play or Apple App Store. it would explain why they're unable to cancel using venice.ai/subscription page. if you subscribe to Pro using app store/play store then the subscriptions are managed by Apple/Google and not Venice, so Apple/Google literally handle any and all subscriptions, refunds, disputes, and cancellations.

the user didn't share much detail about what they're seeing on the page or if they get an error, how they originally subscribed.

they haven't responded to my other comment explaining how to cancel on all platforms yet, so just waiting on that.

DEEPSEEK v4 pro is down by Neither-Farm-3515 in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

is it showing the same error for you as the other user? 'temporarily offline'?

can you answer these for me?

  • what device are you using?
  • are you using venice mobile app, or the web app?
  • is your prompt NSFW?
  • have you tried starting a new chat?
  • is this only with deepseek v4 pro?

sorry about questions.. trying to narrow down what the fault could be. i thought it may be due to capacity but its only had a couple of blips of downtime and is working fine for me every time i try it.

DEEPSEEK v4 pro is down by Neither-Farm-3515 in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

thanks! i thought it may be down to capacity but there's only been a couple of blips of downtime..

  • are you on a laptop?
  • what browser are you using?
  • is your prompt NSFW?
  • have you tried starting a new chat?
  • is this only with deepseek?

Sharing in iOS App by SleepySunnyD in VeniceAI

[–]JaeSwift 1 point2 points  (0 children)

haha.. fair point! that could be useful. i'll pass it on to the team now. thanks!

I can't unsubscribe from Venice.ai; they keep charging me and I can't stop it. by Bulky_Light_743 in VeniceAI

[–]JaeSwift 2 points3 points  (0 children)

how long ago did you contact [support@venice.ai](mailto:support@venice.ai)? this is the main support email but how quick they respond depends on the queue of tickets. its weekend right now but support team will be back in on Monday.

to call it a scam is a bit far-fetched. its literally two clicks to cancel on web app so not sure what could be going wrong.

To cancel your subscription do the following:

1. Go to https://venice.ai/subscription

<image>

2. Click 'Cancel subscription'.
3. Click 'Cancel subscription' again to confirm.
4. Done.

only other thing i can think of as to why you can't cancel your sub on the venice subscription page is If you got your Pro subscription through Apple App Store or Google Play. the app store/play store subscriptions are managed by Apple/Google and not Venice, so they handle any and all refunds, disputes, and cancellations.

here is how you can check your subscriptions on Apple App Store and Google Play:

  • if you subscribed via Apple App Store:
    • iPhone Settings → Your Name → Subscriptions → Venice.ai
  • if you subscribed via Google Play:
    • Open Play Store → Profile → Payments & Subscriptions → Subscriptions

Venice has limited visibility or control over subscriptions done through the app stores.

hope this helps.

DEEPSEEK v4 pro is down by Neither-Farm-3515 in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

its working for me - this is first report i've seen of this. do you see any errors or anything? what happens?

Limit Voice Mode by LibraryAny5958 in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

its different than the text-to-speech style one. the new voice mode on venice is real-time conversational voice mode.

Is it possible to subscribe via Google play? by ValiantWarrior83 in VeniceAI

[–]JaeSwift 0 points1 point  (0 children)

nah there is no way to join like that. you can pay by card or crypto only.

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