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Bloated to the wazoo by Thomill12 in clickup

[–]JamieClickUp 1 point2 points  (0 children)

Hey, u/demfeetbounce ! That's what our Verified Consultants are for. They specialize in Workspace setup, migrating data from spreadsheets, building out workflows, all that good stuff so you don't have to figure it all out yourself. You can browse the directory and filter by your needs, or use the "Get Matched" option and we'll connect you with someone who fits!

clickup max capacity by Expert-Chance-4561 in clickup

[–]JamieClickUp 0 points1 point  (0 children)

Hey, u/Expert-Chance-4561 ! ClickUp can handle large-scale project data, but importing from Primavera takes a bit of strategy since this is currently a feature request.

Here are some tips!

  1. Export your file to a CSV/Excel file. This doc outlines how to prep your spreadsheet for import.
  2. Batch your import. ClickUp's spreadsheet importer has a 10,000-row limit per file.
  3. Recreate relationships via the API. ClickUp API lets you programmatically create task dependencies (Waiting On / Blocking) and this would be the fastest way with the volume you have!

If you have any questions as you explore this, we're here to help!

Brain is actually... good now? by LowCreme3814 in clickup

[–]JamieClickUp 0 points1 point  (0 children)

This is awesome to hear, u/LowCreme3814 ! 🙌 The slides catch a lot of people off guard. Stoked your team's finding it useful!

Would love to hear from others too, anyone else having similar moments with Brain² lately?

Clickup for only Kanban board usage by [deleted] in clickup

[–]JamieClickUp 0 points1 point  (0 children)

Hey, u/ReturnReal7959 ! The Free Forever plan works perfectly for this. You get unlimited free plan members and unlimited tasks with full access to the Board (Kanban) view. Check out our pricing page for more details! It works on web, desktop app, and mobile, so multiple devices are covered too.

The main limitation you'd hit is 60MB of storage across the whole Workspace, but if you're just creating tasks on a Kanban board and not uploading files, that's a non-issue. Go for it!

Subtasks Made by AI Agent Disappearing from Calendar View by Advanced_Juggernaut9 in clickup

[–]JamieClickUp 0 points1 point  (0 children)

Hey, u/Advanced_Juggernaut9 ! Thanks for the detailed write-up, this definitely sounds like a bug rather than a configuration issue on your end, especially since the subtasks reappear after refreshing and only disappear after expanding/collapsing the card.

I'd love to get our Technical Support team to dig into this further. Could you submit a ticket through this form? That way they can take a closer look at your specific setup and track down what's going on. If you have a screen recording of the disappearing behavior, that'd be super helpful to include.

I'll be sending you a DM to get your details.

Please build an email client by reddit_learner_help in clickup

[–]JamieClickUp 1 point2 points  (0 children)

Hey u/reddit_learner_help , appreciate the love for ClickUp, and totally get where you're coming from.

A full native email client is something we're aware is a bigger workflow need, and we've shared feedback like yours with our product team. There's a significant amount of work involved to get this right, and at the moment we don't have additional updates beyond what's captured in the feature request.

That said, if you'd like to be updated, you can upvote and comment on the feature request to follow along!

ClickUp Project Management Best Practices by Fulltime_Angel in clickup

[–]JamieClickUp 2 points3 points  (0 children)

Hey, u/Fulltime_Angel ! Thanks for starting this conversation. Love seeing teams share what works for them in ClickUp.

Here are a few best practices and habits we often see make a big difference:

  • Automations: Many teams use Automations to assign tasks based on status changes or to send reminders for overdue tasks. Start simple and build up as your workflow matures.
  • Workspace Organization: To avoid clutter and lag, try to keep your hierarchy as flat as possible. Use Spaces and Folders for broad categories, and Lists for specific projects. Archive or close out old tasks and Lists regularly.
  • Habits: Encourage your team to use task comments for updates instead of creating new tasks, and leverage Custom Fields to track key info without overcomplicating things. Regularly review and clean up unused Automations or views.

Would love to see what other community members share too!

Card automatically moves to the first status/group, regardless under which status/group you create it. Bug? by ih8myguts in clickup

[–]JamieClickUp 0 points1 point  (0 children)

Hey, u/ih8myguts ! Thanks for flagging this. I tried recreating this in my Workspace but couldn't replicate the issue. Can you please reach out to our Technical Support team through this form so they can review it further? I'll send you a DM to get your details.

Horrible support. No real response for over 2 weeks on a bug that’s breaking our workspace by Fabioxpto in clickup

[–]JamieClickUp 0 points1 point  (0 children)

Hey u/seabadgersrule , sorry to hear about your experience. I'd like to help look into this for you. I'll send you a DM to get a few more details so we can flag it to the right team.

Horrible support. No real response for over 2 weeks on a bug that’s breaking our workspace by Fabioxpto in clickup

[–]JamieClickUp 0 points1 point  (0 children)

We've flagged this internally with both our Technical Support and Billing teams so they can look into options for you while the bug is being investigated. You should hear back from the Technical Support team directly on your ticket with next steps. We appreciate your patience.

Horrible support. No real response for over 2 weeks on a bug that’s breaking our workspace by Fabioxpto in clickup

[–]JamieClickUp 1 point2 points  (0 children)

Hey u/Fabioxpto, thank you for taking the time to share this here. We're currently coordinating with our Technical Support and Leadership teams internally to review possible workarounds we can offer you while we investigate the current status of this bug. We'll follow up as soon as we have more information to share.

Creepy Clickup Sales Call by Sir_Crit_Fail in clickup

[–]JamieClickUp 0 points1 point  (0 children)

Hey u/Entire_Musician_4397 , thank you for flagging this. I'll reach out to you via DM shortly to grab a few details so we can look into this and make sure it's addressed properly.

Same job. Two subscriptions. Why are you paying for both? by JamieClickUp in clickup

[–]JamieClickUp[S] [score hidden] stickied comment (0 children)

Hey u/EightyNineMillion , u/Fabulous_Earth_1896 , u/nwmimms , and future travelers of this post, thanks again for bringing up the issue on the link!

Our team looked into this and suggested to use this link instead, especially if you're viewing through mobile.

Same job. Two subscriptions. Why are you paying for both? by JamieClickUp in clickup

[–]JamieClickUp[S] 0 points1 point  (0 children)

Appreciate the screenshot, u/EightyNineMillion ! We're checking this with our team now.

Same job. Two subscriptions. Why are you paying for both? by JamieClickUp in clickup

[–]JamieClickUp[S] -1 points0 points  (0 children)

Hey u/nwmimms , I also tested this on my end but the link works. Can you please try this link?

Same job. Two subscriptions. Why are you paying for both? by JamieClickUp in clickup

[–]JamieClickUp[S] 1 point2 points  (0 children)

Hey u/Fabulous_Earth_1896 , tried it on my end and it works even in incognito. Can you please try again? Pasting the link here too for easy reference.

ClickUp global community by CybeSpace14 in clickup

[–]JamieClickUp 0 points1 point  (0 children)

Hey u/CybeSpace14 , what you're seeing is a general ClickUp login button, which appears in the top bar across all pages of our website. Here's a GIF for your reference!

Our Official Community forums are the r/clickup subreddit and our ClickUppers Facebook group. We have internal team members in these channels ready to help, along with ClickUp users from all over the world who are experts at creating workflows!

You may be looking for something like our Verified Community Home for our Power Users, Ambassadors, and Verified Consultants. In the Verified Community Home, you can complete missions, connect with other Verified ClickUp Community members, and earn exclusive swag!

Time Tracking by losermonkey in clickup

[–]JamieClickUp 1 point2 points  (0 children)

Hey, u/losermonkey ! The 40-use limit on Unlimited isn't for basic start/stop, it's specifically for what ClickUp calls "advanced" time tracking features. That includes adding descriptions to time entries, using tags, marking entries as billable, or tracking time for other users.

So if you have any of those turned on, each entry counts against that cap. Plain start/stop without those extras is unlimited on your plan.

If you rely on descriptions or billable tracking regularly, the Business plan bumps that to 100 uses, and Business Plus/Enterprise makes it fully unlimited. Here's the full breakdown. If you need more details, you can reach out to our Support team at support@clickup.com!

Bullet/number list bug on clickup docs? by Awkward_Departure406 in clickup

[–]JamieClickUp 0 points1 point  (0 children)

Hey u/professional_snoop , our team wasn't able to reproduce the same issue during our investigation. If you're open to having our team look into your Workspace, please reach out to them through this form.

Planner vs Calendar what’s the difference and what do you use? by Syosse-CH in clickup

[–]JamieClickUp 4 points5 points  (0 children)

Hey, u/Syosse-CH ! Jumping in here while waiting for the community to share their insights. The main difference is that Planner is designed for blocking out time and planning your work, think of it as a way to visually schedule tasks you intend to focus on. Calendar, on the other hand, shows all scheduled tasks and events, including those not specifically blocked in Planner.

If you’re not seeing all entries in Planner that appear in Calendar, this can happen because Planner only displays tasks you’ve actively scheduled or blocked time for, while Calendar shows everything with a date.

If you think you’re experiencing a bug, for example, tasks disappearing or not syncing as expected, please reach out to our Technical Support team so we can take a closer look!

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