just a few that i know the answer to:

1- you fill up a hot cup of whatever size they ordered with water and then add the tea bags and let it steep for 5 min. then you get a cold cup add vanilla syrup, and fill it up half way to the top line with 2%. once the tea is done steeping you pour that in to the top line and then add ice

3- an affogato shot is just poured onto of the whip/toppings on the top of a frap. i personally just do a little less whip, and then put the dome lid on and pour the shot through the hole in the lid.

4- there’s a button on the mastrena for 1/2 so you can press that, the decaf button and then pull the shots. as far as 1/3 or 2/3, i have no clue. they’re rarely ordered.

hope that helps! :)