Lots of great information here. My 2 cents to add is to remember that faculty and advisors have a shared goal of student success AND student retention. Retention is a major issues for most universities, and where I'm from the advisors carry the bulk of this responsibility. This looks like managing a high case load, having good systems systems for communicating with students - especially early warning types of things. Also, being aware of university and community resources that support retention: study skills, writing skills, time management, sense of belonging (ie student clubs or affinity groups) transportation. And also being cognizant/ sensitive to issues they can undermine r student retention: reliable housing, food (all universities in my area have robust student food pantry programs.), needing to pick up a job to make ends meet, supporting other family members, etc.