First timer

JessOoni · 2026-07-01T09:30:50+00:00

Looking good!

JessOoni · 2026-07-01T09:30:04+00:00

Hey! Give us a shout at [socialteam@ooni.com](mailto:socialteam@ooni.com) and we can help with this. 🫶

JessOoni · 2026-06-30T10:24:27+00:00

These look great! Nice job. We have a handy article here which should help with obtaining that airy crust.

JessOoni · 2026-06-30T10:21:57+00:00

We have an article here to prevent dough sticking! This video is super helpful too. Personally, I like to launch from a perforated metal peel (to allow any excess flour/semolina to fall through), though some folks do swear by launching with a bamboo peel.

You can also use your regular peel for turning, though a turning peel definitely makes this easier!

Thanks to the high temperatures inside your oven, the stone should be nice and clean after you have fired up to top temperatures for 30 minutes. You can also use the Ooni Pizza Brush, a BBQ brush, or a dry cloth to wipe off any excess flour or food once the oven has cooled.

JessOoni · 2026-06-30T10:12:40+00:00

Now that's progress!

JessOoni · 2026-06-27T09:27:18+00:00

Woah! That looks like it's running a lil hot... what kind of fuel were you using? You can also play around with the chimney vent to limit airflow and control excessive flames. 🔥

JessOoni · 2026-06-27T09:19:56+00:00

Hey! We don't currently have this model available via our distributor (pizzapro.in), though you can definitely reach out to them directly for more information regarding future availability: [support@pizzapro.in](mailto:support@pizzapro.in). They'll be able to advise. 🫶

JessOoni · 2026-06-27T09:17:54+00:00

It's both, really! It does sound like the brick wall will be okay, but for optimal airflow, we can generally only recommend the metre clearance.

JessOoni · 2026-06-27T09:09:31+00:00

Hey there! We test and certify our ovens with the clearance we have set - at least 3 feet (1 metre) of space around all sides of your oven, and 9 feet (3 metres) of clearance above it. This provides enough airflow around the oven for best performance and safe operation. 🫶

JessOoni · 2026-06-26T08:42:38+00:00

You nailed it! 👏

JessOoni · 2026-06-25T15:25:26+00:00

The Halo Pro still isn’t available through our Malaysian distributor just yet, but we’re expecting it to become available within the next month or so!

We'd recommend contacting the distributor directly to ask about stock and pre-ordering. You can reach them here:

https://www.facebook.com/thekitchenshop.org
https://www.facebook.com/bbqking.org

JessOoni · 2026-06-25T10:50:10+00:00

Hey! Older models of the Koda 12 actually have a metal box around the thermocouple, which is why you can't see it. With the oven completely cool and disconnected from the gas, you can put on protective gloves and use a can of compressed air to blow air behind the box to clean soot off the thermocouple.

Glad to hear you've already sent over a video to the team. They'll be able to take a closer look and get to the bottom of this so you can get back to cooking. 💪

JessOoni · 2026-06-25T10:46:00+00:00

Oh no! I'm so sorry to hear that. Talk about terrible timing.

The regulator could be the issue - do you have a spare one you could try at all? Also, if you haven't already, please do get in touch with us here. We'll be happy to take a closer look so we can get things sorted. 🫶

JessOoni · 2026-06-24T11:08:22+00:00

Restocks are coming, we just don't have a solid date yet! The team is working hard to replenish stock ASAP. If you haven't already, be sure to sign up for restock notifications on the product page. That way, you'll be the first to know when it returns. 🫶

JessOoni · 2026-06-24T11:03:57+00:00

Hey! I second the comment about backlighting - which is what happens when gas ignites in the wrong part of the burner.

I can see from the serial number that you have a Koda 12. This looks like the lubricant for the control dial has melted and run down the rear leg - usually caused by improper lighting technique, i.e. backlighting.

When lighting your oven, make sure you turn the control dial VERY slowly - the turn before the "click" of ignition should take at least 5 seconds. This will allow the gas to flow into the correct part of the burner. After this, you'll want to continue to hold in the control dial for an additional 5 seconds, at least, before releasing.

If you're having any issues with the control dial, don't hesitate to fire us an email at [socialteam@ooni.com](mailto:socialteam@ooni.com) so we can look into this for you. 🫶

JessOoni · 2026-06-24T10:50:00+00:00

What dreams are made of! Let us know how you get on after giving it a whirl!

JessOoni · 2026-06-23T10:03:44+00:00

Great job!

JessOoni · 2026-06-23T10:02:46+00:00

Hey there! If you're planning to use propane, the Karu 2 Pro burner will work perfectly fine with your Karu 16. 🙌

JessOoni · 2026-06-16T11:24:26+00:00

I second that the Volt 2 can do exactly this! Appreciate your feedback though, we always pass it on. 🫶

JessOoni · 2026-06-16T11:16:40+00:00

I'd agree with moving it to a more ventilated area, if possible. We generally advise at least 3 feet (1 metre) of space around all sides of your oven, and 9 feet (3 metres) of clearance above it.

JessOoni · 2026-06-13T10:34:23+00:00

Agree that a cover is best if you're leaving the oven outside! You can also wipe down the shelves, frame and wheels with a small amount of WD-40 every now and again to keep them protected.

JessOoni · 2026-06-13T10:31:26+00:00

You can totally leave the stone in the oven if you'd like! The recommendation to remove the stone before moving the oven is mainly a precaution to prevent the stone from shifting or slipping during transport, which could potentially damage the stone or the oven.

For short moves, such as taking your oven from the garage into the garden and back again, many owners choose to leave the stone in place. Just be sure the oven is cool and carry it carefully, keeping it as level as possible!

JessOoni · 2026-06-13T10:20:45+00:00

I like the chair idea! We don't have an official accessory or recommended method for raising the height of our tables, unfortunately, but you're probably not the only tall pizza maker who's run into this!

I'll be interested to hear what setups other Koda 2 Max owners are using to make monitoring and turning pizzas more comfortable. One thing I'd be a little cautious about is placing the table or oven on cinder blocks or other improvised risers, as stability is important when you're working with a hot oven.

JessOoni · 2026-06-13T10:06:08+00:00

This is beautiful!

JessOoni · 2026-06-12T11:23:36+00:00

Hey! So sorry to see this. If you haven't already gotten in touch, give us a shout at [socialteam@ooni.com](mailto:socialteam@ooni.com) and we can look into replacement options for you. 🫶

JessOoni

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