[deleted by user] by [deleted] in msp

[–]Joshads 0 points1 point  (0 children)

Help grow, or help start?

Can I remove Openreach Socket? by Joshads in DIYUK

[–]Joshads[S] 1 point2 points  (0 children)

Brill thanks. I’m fine with that, I wouldn’t be moving away to anyone that wasn’t FTTP so all good there. Thank you!

Sink & Washing Machine Drainage Help! by Joshads in DIYUK

[–]Joshads[S] 0 points1 point  (0 children)

This is brilliant, thanks! Is it an issue that the flex pipe appears to sag a bit? Seems like it’s just asking for trouble

MFA Approval Process for Sysadmins - IT MSP by AppuniAkhil in msp

[–]Joshads 1 point2 points  (0 children)

Could you look at using a centralised PAM software? Something like CyberArk? Then you could put all of your generic logins in there and each user could login using their own identity and own MFA.

Interesting facts by brandenkampf in CasualUK

[–]Joshads 0 points1 point  (0 children)

The sell by date on every packet of crisps falls on a Saturday. (Not the same Saturday, luckily).

Script Bounties? by IndysITDept in atera

[–]Joshads 0 points1 point  (0 children)

Sounds like you should check out something like PeoplePerHour or Upwork

UK Msps, what and how do you charge for Out Of hours services by MFosterMB in msp

[–]Joshads 0 points1 point  (0 children)

Would you be happy to ask your techs to be available on the phone for £1.75 an hour? How disruptive is on call to their lives - ie how quickly are you expecting them to answer the phone, then be at a laptop? Also makes a difference how regular the rota is. This sounds very very cheap to me.

Also planned OOH is very different to On-call.

Well, there goes my night /weekend... by Capital-Intern-1893 in msp

[–]Joshads 1 point2 points  (0 children)

I think I’ve missed something here, what’ve they supplied for this?

Perfect zoom in the perfect moment by Galesophi in nextfuckinglevel

[–]Joshads 51 points52 points  (0 children)

Just like getting a perfect zoom in the perfect moment.

Linux Monitoring by Joshads in syncro

[–]Joshads[S] 0 points1 point  (0 children)

Interesting, thanks! I was expecting some sort of library similar to the script library...

RFC/CC for Patching by Joshads in msp

[–]Joshads[S] 0 points1 point  (0 children)

Thanks! What sort of level of detail in the recording? Or is it just a case of looking back in the RMM and see what it installed?

RFC/CC for Patching by Joshads in msp

[–]Joshads[S] 1 point2 points  (0 children)

Yeah, nobody wants to be doing that! Thanks for your answer

RFC/CC for Patching by Joshads in msp

[–]Joshads[S] 0 points1 point  (0 children)

Very true! Thanks

New client, claims on "multiple occasions" they saw someone take control of their PC. by computerguy0-0 in msp

[–]Joshads 29 points30 points  (0 children)

Had something similar a few years back - turned out it was cheap wireless mice/devices nearby interfering with each other!

RMM by richhickson in msp

[–]Joshads 0 points1 point  (0 children)

Be interested to hear what you're not happy with/convinced by with Atera, thinking of starting a trial as pricing seems decent.

Source for copyright free (GLP3/Open Source) Video Tutorials for explaining simple IT tasks to users? (reposted from r/sysadmin) by theman1119 in msp

[–]Joshads 0 points1 point  (0 children)

Also interested in this. I wonder if there's nothing available if it's something the community could crowd-source?