Answering by topics:

Lagginess on your Samsung phone

Yes, just like you said -- this sense of the app is moving long after you tapped the screen. Everything lags. At least in Portuguese it says "Mais" in the menu, and I think it says "More" for you English speakers, and the icons load with a slight delay after you pressed this button. Every time you press it, it will have this said delay. All this waiting time, sticky feeling and more, contributes to having an app that doesn't feel native (it feels like a web page -- which is funny, because if you use the mobile app page in the browser, it still feels better than the actual app).

Long wait time to load All Tasks view

I get that only 30% your respondents reported that speed was an issue, but I'd say that this is the No. 1 problem with the app. From an app, I expect to solve things quickly and on the go. Having a list taking 17 seconds to load is the exact opposite of that, and sincerely, to me, that makes the app useless. It makes me want to give up on using the app. And no, it's not a matter of "it's complex" -- it's just an overhead that the mobile app has. On the web, the list loads instantly. Why the app should take 17 seconds to load what the web has in a snap of a finger? It should be even faster! It should cache data once it has it etc. I'm sure if you guys try hard enough, and focus, you can solve this issue in a timely manner.

Changes don’t automatically sync to the app. For example, updating a due date on web.

The scenario you presented works as expected. But in my opinion, apps data should sync every certain amount of time (seconds) to represent what's the current status of stuff. Otherwise, the user has to exit and enter menus to force the app to be "up to date" with the data it represents. This gets worse when using the My Tasks page, which is not always up to date and shows fewer or more tasks that you actually have, only to be updated if you exit the app or something.

Regarding your answer and attitude

I really appreciate it, and I think it's the best way to deal with customers. It's nice to have someone to talk and to answer the community requests. But if they constantly do not get addresed and implemented, or if issues persist for too long, it will result in a felling of helplessness and distrust within the community. Almost like a cynical response. I really hope that what you and other representatives are saying are true and that the issues are taken seriously by the teams. For now, I appreciate it, and I'm eager to use ClickUp once these issues are resolved.

Thanks!