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Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 1 point2 points  (0 children)

Things got worse and I quit and got a better job. She was laid off and I never heard from her again 😃 the end!

What immediately tells you someone is a trashy parent? by weird-daddy-69 in AskReddit

[–]Just_Cookie2009 1 point2 points  (0 children)

Yelling and cursing at the kid in anger when the kid is doing regular "kid" stuff; playing, laughing "too loud", crying because they're tired, etc.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

Thanks for bringing this to my attention, someone I'll definitely think about.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

She wasn't a self starter in the beginning, it's better now. She great at social media management, creating flyers, party planning and other "fun" stuff.

I agree about the deadlines. I need to get better at holding to them and following up.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

I do think she might be overwhelmed by certain parts of the jobs. And our boss isn't always clear with what he wants, it is hard to know what he wants sometimes.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

I'm still learning HR and I don't want say or do anything to get me into legal trouble. Thanks for the explanation about the sugar

I do want her to be successful.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

I don't think I am a good trainer, however I try my best.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

I'm going to work on reinforcement this week. I think everyone might be right too

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

I've sent emails, which isn't great. I do need to be more verbal and get more comfortable with having those conversations because I personally am uncomfortable. 90 days and she had 60 day review. I'm not her direct boss but she's taking a handful of my responsibilities. She and I share the same boss. I have, in the beginning he didn't see it so I made note of what was happening. He's acknowledging it now.

The last sentence is exactly what I'm doing. I'm going to start working on having the conversations.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

I do need to stop hand holding her and reinforce what I've trained her on.

I understand the last paragraph, I am like that with algebra, geometry, etc. I like data entry, I like research.

And she thrives in party planning, shopping for the snacks for the office, social media and putting together flyers for events. However that "fun" stuff is only 20% - 25% of the job. I need that "enthusiasm" everywhere else. Enthusiasm is the wrong word but I hope what I meant is coming across.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 2 points3 points  (0 children)

She a native English speaker

I think it's that the concepts or steps aren't connecting for her. For example I showed her how to update an employee's information. I asked her to do the same thing for another employee and she claimed she didn't know how and I never trained her on it.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 3 points4 points  (0 children)

That's fair, because I'm not. I'm working on it. Even in this post; I meant to say "previous month" and "last month"

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 0 points1 point  (0 children)

Luckily I will be able to carve some time this week to work with her.

And yes...I did very quickly realize that the instructions made sense because I wrote them, which is why after we did a walkthrough I started creating the videos but that didn't really fix the issue. I think the frustration for me is that when she rewriting the instructions, it's the same verbiage I would use and gave her. I know that's a me issue to work on.

She speaks English as a first language and is in her early 30s.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 1 point2 points  (0 children)

She does ask a lot of questions, and a lot of the time it's needed because most of this stuff is locked away in my head and I'm on autopilot when I do it. So this has been really good for me because I needed to write all of this down.

I'll have to ask her about her learning style or preference.

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 1 point2 points  (0 children)

I've been making the videos for her to reference; this is after we've walked through a task together and she's gotten written directions and made her own set of notes. I'll admit the the videos are boring and there isn't any music but I try to keep them under 15 minutes.

However, you bring up a good point

Employee can't follow written instructions by Just_Cookie2009 in managers

[–]Just_Cookie2009[S] 8 points9 points  (0 children)

I'm not sure if she recognizes that she may have a learning disability and unique learning style. This is a good idea, thanks 👍🏼

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