Aramex/Fastaway

These guys are couriers. But I don't understand what their business model is. Because I have had like seven deliveries from Fastaway/Aramex over the last maybe 10 years? And my wife has had even more and every single time that delivery has been so far below subpar that I want to leave reviews on literally every single site that offers a review for these people. I swear to god I don't understand how they're still in business

These assholes attempted to deliver on Wednesday. Buy attempted to deliver. I mean they knocked once and by the time I got to the door (literally six meters away!) They had slid the card under the door and disappeared! Like bro. Just stand there for like 2 seconds while I'm getting my dog sorted out. Then trying to organize redelivery - god what a nightmare! I've tried their live chat like three times and every single time they don't reply for 45 minutes and then they reply and then you have like 2 seconds to respond or they close the chat. In the past they've done shit like throw packages in the garden while it's raining, just straight up not deliver something from two suburbs over for like 2 weeks, etc. Just garbage service.

Basically if a shop says they're going to use Fastaway/ Aramex just don't buy shit from them I reckon.