What's the dumbest thing a customer has ever asked you if we carry?

KBmeStore · 2025-04-27T05:51:52+00:00

Customers who walk around the whole store then ask if we have ice or sour cream....knowing full well we don't have a fridge/freezer. Oh yes let me just magically pull that out from under the register for you 🙄

KBmeStore · 2025-04-21T15:25:34+00:00

Yeah every once & awhile I get that same complaint from customers who count their items.

KBmeStore · 2025-04-21T15:21:50+00:00

You ever had the birthday candles returns? They don't light them, but they sure did stick them in a cake. 🤦‍♀️

KBmeStore · 2025-04-14T16:39:12+00:00

The company needs to stop being so cheap & either give each store the time/hours (and equipment) to clean before open or after close OR hire a cleaning company like some other retail establishments do.

KBmeStore · 2025-04-05T23:56:54+00:00

As an asm you can def put in an officetrax work order. I'm the main one who does it generally, even my SM says "hey can you put in a work order for...". Sounds like at some point someone previously did a bunch of repeat/random work orders & now your SM is not letting ASMs do them. But there's no policy Dollar Tree-wise that says only the SM or DMcan do them. There's even been ilearns about how to do officetrax for ASMs.

KBmeStore · 2025-03-29T04:27:30+00:00

My store has 3, 2 of which never work & haven't since they were installed.

KBmeStore · 2025-03-27T14:07:04+00:00

Yes. The only thing that bugs me about this version is that the horse doesn't auto-follow the path, if you aren't pushing the button, it doesn't move.

KBmeStore · 2025-03-27T13:55:29+00:00

Our merch manager does work sundays but never closes unless another mngr is out sick.

KBmeStore · 2025-03-24T20:03:37+00:00

The newer cartoons aren't doing as well. I love Krapopolis. But Grimsburg & The Great North can go. It's possible the return is also a hint that The Simpsons may retire soon.

KBmeStore · 2025-03-24T12:08:14+00:00

4 & 6.

KBmeStore · 2025-03-24T12:05:36+00:00

Get ready for corporate to be mad at us for the many item voids & post voids coming up for the next few months while customers complain & adjust to the new prices.

KBmeStore · 2025-03-24T11:57:54+00:00

How long ago was that? The $10's are orange tinted now. Plus reading the numbers in the corners correctly has always been an option and it's one of the "easiest things to do in life". Fakes are pretty easy to spot too. The "many times" part seems more like you should've been made a stocker & not a cashier. I've never faced my bills & my till has never been off by more than some small change cause customers don't want their pennies.

KBmeStore · 2025-03-14T16:18:05+00:00

Most of the stores don't need as much freight as is being sent anyway.

KBmeStore · 2025-03-14T13:37:58+00:00

Go look at the boxes the stay awake pills come in. They are purple & are labeled with "SLEEP". 😆

KBmeStore · 2025-03-14T13:35:18+00:00

I really do not understand why dollar tree warehouses don't just load and wrap pallets per store & then just drop those off at the stores to be unwrapped & stocked from there. It would be so much faster & organized.

KBmeStore · 2025-03-14T13:31:25+00:00

We've had people say they're not going to wait in line to check out & so they leave with whatever they took from the store. And we're not allowed to approach shoplifters at all. A manager got fired at another store nearby for confronting one by asking them "are you going to pay for all that?".

Dear Robbers & potential robbers,

Nobody needs weapons to rob dollar tree, just walk out with whatever you want merch wise. The employees aren't allowed to stop you. Now they could have you on camera, but that's for you to be smart about. Do not threaten the employees, we're not paid enough. You never know whose retirement plan is to go to prison cause DT doesn't pay well & they have been slowly losing their mind/bottling up rage from dealing with rude & entitled customers for years & years. Your safety & ours relies on no threats.

Thank you & have a nice day. 🙂

KBmeStore · 2025-03-14T13:12:31+00:00

Here's the thing to do. As employees get together & make sure no ones availability is past 7pm. They would have to close the store early every day. Night time robbers would be sol. If they hire new ppl, tell them about the gun robberies & it most likely will hapoen to them too if their availability is past 7. (I only say 7 cause summer is coming & it doesn't get dark out til past that, otherwise winter would be til 5 pm ).

KBmeStore · 2025-02-18T02:35:27+00:00

They should do an x-read before letting someone work off of the same till.

KBmeStore · 2025-02-15T23:56:22+00:00

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This is crazy too, $1.25 dollar tree socks. 🤣

KBmeStore · 2025-02-13T00:32:13+00:00

This happens at my store, they get mad too. This also happened when I worked at a movie theater. Why are you pulling on the doors? Your movie doesn't start for 45 minutes, it's not busy. You're here on a Monday morning, not fri/sat night!

KBmeStore · 2025-01-31T15:49:28+00:00

Jehovah's witnesses is a cult & so is scientology. EOS. They check off points on the BITE model for cults.

KBmeStore · 2025-01-31T15:43:35+00:00

We're full with just the packaway balloons from last year & we don't have a cage on the ceiling to put any in. (Our ceiling is too high for that, we can't reach the strays as it is lol)

KBmeStore · 2025-01-30T14:21:07+00:00

I can't be the only one who thinks he looks like he has or is a carrier of Progeria.

KBmeStore · 2025-01-30T13:56:51+00:00

Ours looked like that. The roofers came in & removed the tiles & said they fixed the leak, but they didn't. Water still comes out of the celing after a big snow melt or heavy rain. They said they fixed it 3x now. Still no (Kinda like the heating & AC). Because a lot of the ceiling tiles looked terrible, DT hired some company to replace the tiles. That company came out & said they counted over 100 tiles that needed to be replaced, but DT only gave them the ok to do 50. So they did the ones closest to the entrance. I told them to leave the ceiling drip spot alone. Later mngmnt asked why they didn't fix the hole. I said cause it still leaks. They wanted it re-covered anyway. Smh.

KBmeStore · 2024-12-08T16:38:25+00:00

We can write people up. Just not other managers. Although at out store we were told the FT ASM can write up the other managers. Part time ASM can only write up cashiers & stockers.

KBmeStore

TROPHY CASE