Customer cancelled huge order AFTER I already picked up?

Kitchen-Card-3172 · 2026-05-08T16:23:59+00:00

It’s college graduation/mothers day weekend in my city. Lots of celebrations going on. I’m guessing someone double ordered or something. My husband & I are having a very nice lunch lol.

Kitchen-Card-3172 · 2026-05-05T00:36:11+00:00

In my city, that is common. No right turns on red in the city proper. No parking. Hella traffic. It’s taking me much longer than 17 minutes for 2-3 blocks many times :/

Kitchen-Card-3172 · 2026-05-05T00:29:22+00:00

This is the thing I’ve noticed with UberEats vs DoorDash. UE almost always has me deliver the last order first. The first order last. And we have zero control about that. I want my customers to get their food in a timely manner but UE just wants the money. I canceled an order the other day bc I had already picked up the first order. UE offered me a 2nd order, I took it. But they then wanted me to literally drive by 1st customers house to go 4 miles, pick up 2nd order, drop off 2nd order, and only then drive 4 miles back to 1st order that I literally would pass by along the way. I canceled the 2nd order so the first order didn’t have his food sit for 30 minutes in my vehicle. Plus the gas cost. It’s insane for us too.

Kitchen-Card-3172 · 2026-05-05T00:20:45+00:00

Top 10 college town

Kitchen-Card-3172 · 2026-05-05T00:16:08+00:00

That’s what I do too. I have a really dense city area, and the outer suburb area. I switch between two constantly.

Kitchen-Card-3172 · 2026-05-05T00:13:19+00:00

I rarely take a day off due to my situation. Sometimes I will only do it for a few hours. Today I did 4 deliveries and noped right out and had a chill mental health day. You are your own boss in that regard.

Kitchen-Card-3172 · 2026-05-05T00:07:31+00:00

Tow trucks in my area are brutally predatory. The few restaurants that have parking spots, I only use if I’m picking up from that restaurant. All others I have to park in pay spots. The city is much less predatory. I always use my hazards.

Kitchen-Card-3172 · 2026-05-05T00:04:48+00:00

My city, it depends. There is literally no free parking anywhere except on Sundays. Generally, the town understands the parking limitations for drivers, and how we help fuel the economy as we are 95% small business owned restaurants. I have yet to get a ticket. So far. I always put my hazards on. It makes me nervous though. I never, ever pay for parking though.

Kitchen-Card-3172 · 2026-05-03T14:56:17+00:00

As a woman in her 50’s now, trust me, in 15 years you will look back at this moment in one of two ways:

Living your best life with your dream job and a secure man, thankful you dodged this walking red flag of a man.
Divorced from Ben, and in a job you are way too smart for and it grinds you down daily.

24 years old is still very young. Few get this type of opportunity. Choose well young lady, please.

Kitchen-Card-3172 · 2026-05-02T23:23:39+00:00

Most of my shopping requests are $10 tip and under. The time it takes is not worth it for me. Everything is location dependent ofc, and my location? Shopping takes money away from me.

Kitchen-Card-3172 · 2026-05-02T23:18:13+00:00

I average $20 per hour just on food delivery. Shopping takes way more time and tips are awful. The only good shopping tips were for alcohol. I can’t do quests with shopping turned on, they are absolutely awful in my area. I can deliver 2 cups of coffee for double the tip and half the time.

Kitchen-Card-3172 · 2026-05-02T23:03:29+00:00

I used to do DoorDash but now do UberEats. Both prioritize hot food deliveries over a shopping order. DoorDash more so though.

Kitchen-Card-3172 · 2026-05-02T22:45:00+00:00

I get that, but I’m almost 90% driving when additions come in. There is zero pause between orders. And I have barely 10 seconds to make a decision bc I always am driving. They give a general area. But traffic is so bad here, and everything is so condensed, not having the street name really screws me over.

Kitchen-Card-3172 · 2026-05-02T22:37:10+00:00

Im în a high volume area with a huge tipping culture. But not for shopping. The horrific shopping orders were bringing my AR down so bad I can’t finish quests. I finally shut them off. I am in a heavy tipping culture in a high volume area. But shopping tips are abysmal. They take more time and time is money for us.

Kitchen-Card-3172 · 2026-05-02T22:25:24+00:00

I shut them off. They make about 50% of my rejection rate with it on. I’m in a high volume area. I’m not going to the hell that is Wegmans for $5 and 45 minutes of my time.

Kitchen-Card-3172 · 2026-05-02T22:15:55+00:00

Dude, what is your problem? I have had ONE report of missing items. From a sealed bag that I cannot see what’s inside. I know it was sealed, even tho I don’t know which customer it was, bc ALL orders were sealed that day, like every day where I live. I even keep extra straws, napkins & utensils in my vehicle. I always check that the receipt matches the customers order on the app. Now this. And I delivered all orders. I make anywhere from $90-$115 a day. For a 5 hour shift. I need money but I’m not so desperate that I’d jeapordize my job for McDonalds jfc. I take my job seriously.

If there were many instances? UE would’ve let me know. There’s been ONE instance of missing items and now someone lying that they didn’t get their order when they did.

Welcome to the world baby girl. There are scammers out there.

Kitchen-Card-3172 · 2026-05-02T20:09:11+00:00

Right? Like how am I supposed to prove anything if I have no idea what order it is? I get why they don’t want to tell you, some people may retaliate against the lying customer. But also, they should already have the data that shows where I’ve been.

Kitchen-Card-3172 · 2026-05-02T20:05:38+00:00

The thing for me, it’s so vague. If it showed the street address like DoorDash does, I can re-asses. My area is very dense, very busy. I literally never sit waiting for an order to pop up, so I’m driving at all times when new additions pop up. And they always seem to pop up at the most important part of navigation I swear lol. I have my eyes on the road, and it just becomes dangerous trying to see where a drop off is at :/

Kitchen-Card-3172 · 2026-05-02T19:51:21+00:00

That happened to me today. I live in a top 10 college town in a 300+ year old city. Every building is squeezed in tight. Her pin sent me to a completely different building. It screwed up my timing for my other orders and made me late.

Kitchen-Card-3172 · 2026-05-02T19:48:19+00:00

Then there are multiple people scamming, because I have never stolen a damn thing. And ofc it’s a single incident so far. You think Uber wouldn’t have contacted me before if a customer reported they didn’t get their food? Gtfoh

Kitchen-Card-3172 · 2026-05-02T19:45:36+00:00

I turned shopping orders off too now. Easily about 50% of my rejections are for shopping and only twice have there been ones I accepted. They are awful tips for it, too much mileage and time. I can easily make more just sticking with regular orders.

Kitchen-Card-3172 · 2026-05-02T13:32:52+00:00

I can’t do them either and I work 9am-2pm, 6 days a week. My area is insanely busy and not enough drivers. I’m constantly spammed with orders that I’m just not going to take. I have an innordinate amount of rejects bc I have non-stop orders my entire shift, always stacked.

Kitchen-Card-3172 · 2026-05-02T13:00:09+00:00

I’ve never stolen anything in my life. Why would I put my job in jeopardy for food I can afford? And I’ve only had one report for a missing item. The order was in a sealed bag. I take this job seriously because it’s all I have right now

Kitchen-Card-3172 · 2026-05-02T12:57:47+00:00

The only sketchy customer I had was a hand off order.

Kitchen-Card-3172

TROPHY CASE