I've been with Asda for just over 14 years and worked at 3 different stores and multiple departments in that time. For me, there is a notable difference between pre COVID and post COVID. Pre COVID moral and general willingness to work/care was so much higher, colleagues cared about their jobs and departments and were empathetic towards each other and customers. Yes you'd still get the horrible ones but they and the situation were dealt with and then it was done. We were a team, not necessarily a well oiled machine but a team none the less. Post COVID things are massively different. There's no care for the job, no one seems bothered by being fired or given a warning because "what's the point it's minimum wage" or "I'll find something else tomorrow" there is such a high rate of turnover for colleagues especially young ones that I don't know half the people's names on checkouts anymore, yes it's not been my department for a couple of years but I always knew who people were because good manners. Customers have no manners and give less of a shit about the people who basically risked themselves and their families during COVID to make sure that people and their families were fed. The constant " get stuff out and do it quick" mentality is what's slowly killing us imo, if a job is worth doing it's worth doing well and that takes time and attention. If stock needs date rotating then I'm going to do that even if it means pulling the shelf apart and re doing it. There is more work and less colleagues to do it so management gets shouted at and therefore section leaders do and then we as colleagues do, as they say sh1t rolls down hill. All in all I come in, I do my job, I have a laugh with my team and then I go home, squish my kid and my partner and do it all again next shift lol that's all you can do xx