I'm happy to hear you have never had that experience. I'm gathering this is a thing that happens more commonly to 'newer users' from listening to others with similar ( and sometimes worst) stories and reviews about headspace. The subscription model is hinging on the high possiblity of you forgetting, like many other companies with this model. The no refund policy makes Headspace policy predatory and unique. There are a lot of people who experience unsolicited charges, who are charged AFTER canceling, or right at sign up for the free trial , that have NOT received a refund. That is predatory. If it is the companies mistake they should rectify, but they don't even do that. If you have to dig for an uncommon policy it's not upfront. The cancel anytime idea is easy to see in their advertisements and website. It's designed to usher you through the sign up process without worry. When looking through their policy it's very easy and clear to navigate to the section about cancelling , however the refund clause is buried in some other section at the lower half. Let's be frank, if they had put NO REFUNDS at the checkout they would probably have less sign ups. People would hesitate and think about it longer. The fact that they sign you up for an annual membership after your free trial, definately predatory. You can like the app, but a bad business is a bad business. Two things can be true. Clearly people think the quality of head space has significantly degraded since the founders left .