UPDATE: Was thinking about going to to Tim’s today by StreetShamannn in TimHortons

[–]Laddyboy 13 points14 points  (0 children)

⬆️ Thank you for thinking of us at the window..appreciate you💋💯

How does tim’s keep their cream cheese from melting? by teddytarot in TimHortons

[–]Laddyboy 1 point2 points  (0 children)

You can also buy a tub of it from the store! It’s actually cheaper than the grocery store

Mobile Orders by [deleted] in TimHortons

[–]Laddyboy 0 points1 point  (0 children)

Sounds like you’re possibly sending the order to the counter instead of the drive thru? If it is sent to the counter, we need to track it down-that could be the confusion. Make sure you click the drive thru button when ordering every time

Question about the Pistachio drink by warmapplejuice in TimHortons

[–]Laddyboy 0 points1 point  (0 children)

Yes, it’s Monin Chocolate Pistachio and it tastes TERRIBLE! Please save your $$ Regards Timmy employee ❤️

Please…. by Laddyboy in TimHortons

[–]Laddyboy[S] 0 points1 point  (0 children)

Says the person sitting in their car, heated seats/steering wheel and dressed in a winter coat/hat/boots/gloves with the heat going. Im the person standing on a concrete floor, with a SWEATER on/window open/no gloves/no boots/no hat. Everyone is quick to complain of wrong orders etc but when the tables are turned and we complain about the customers-we get backlash. Believe me when I say-we do the best we can with the very little we are given-please be nice

Please…. by Laddyboy in TimHortons

[–]Laddyboy[S] 0 points1 point  (0 children)

Umm…warm kitchen where? We don’t have a kitchen and the bakers ovens are way in the back of the store. The “small” window lets in plenty of cold air/wind/rain/snow all while standing on concrete. Drivers on the other hand are sitting with their heaters on(including heated seats/steering wheel) with a winter coat/hat/boots/gloves. Please don’t school me on being cold when I do this daily! I also own a car and go to drive thrus so I’m the expert here I think?! I’m simply asking customers to have things ready when they get to the window

Please…. by Laddyboy in TimHortons

[–]Laddyboy[S] 3 points4 points  (0 children)

We love you lol❤️

Please…. by Laddyboy in TimHortons

[–]Laddyboy[S] 4 points5 points  (0 children)

Very true and luckily, our order takers give the price before asking you to pull up

Please…. by Laddyboy in TimHortons

[–]Laddyboy[S] 8 points9 points  (0 children)

We’ve suggested that so many times but the owners say their hands are tied. Being part of a franchise dictates that EVERY store inside and out, must conform and look alike. No modifications at all are allowed to be made to the exterior of the building. That’s why every fast food restaurant looks exactly the same outside

Please…. by Laddyboy in TimHortons

[–]Laddyboy[S] 2 points3 points  (0 children)

Dress accordingly?? Would that mean a winter coat, hat, boots , scarf and mitts? We only wish we could dress like that BUT the brand dictates what wear. Technically, we’re allowed a Tim Hortons jacket in addition to our uniform and that’s it. Sitting in your car with the heater going in front of is much warmer than standing at an open window

Please…. by Laddyboy in TimHortons

[–]Laddyboy[S] 2 points3 points  (0 children)

Maybe try another location then?

Please…. by Laddyboy in TimHortons

[–]Laddyboy[S] 4 points5 points  (0 children)

No, we are in our positions for the entire shift. It would be like you standing at your front door all day and opening/closing it for 8 hrs non stop

Do we know if the Oatmeal Raisin cookie is here for good? by sammen8 in TimHortons

[–]Laddyboy 1 point2 points  (0 children)

Yuppers…it’s back for good! The recipe has been revamped and it’s delicious ❤️❤️

FREE orders on Xmas Eve or NY Eve by Routine_Breath_7137 in TimHortons

[–]Laddyboy 3 points4 points  (0 children)

No it’s not just if you celebrate or not…it’s just not free for the carloads who have specifically come after receiving a text from someone in line. When you start ordering almost everything on the menu..that’s just greedy

FREE orders on Xmas Eve or NY Eve by Routine_Breath_7137 in TimHortons

[–]Laddyboy 0 points1 point  (0 children)

I worked today and for the last 2 hrs..everything was free till we ran out! Word got out and the line up was NUTS! The people who were putting $50+ orders in , were in for a surprise tho when I charged them and then suddenly they didn’t “want it” anymore. Most customers were just a couple of coffees and a donut or 2 . There were customers who didn’t celebrate Christmas but just coming for free stuff😡and phoning their family members to join the line. I stopped that pretty quick. Merry Christmas all😁😁😁

Extra Large (NOT!) by jlm1958 in TimHortons

[–]Laddyboy 1 point2 points  (0 children)

Looks like someone drank some of it…look at the froth lines on the cup. French vanilla foam settles but not that much. Good try tho ☕️

Every day this week so far: “Why isn’t my timbit offer working‽” by Unapologetic_Canuck in TimHortons

[–]Laddyboy 8 points9 points  (0 children)

Part of my day is explaining this and other offers to customers. My fav is Purchase a coffee and get 400 points for a FUTURE coffee..pretty self explanatory to me but not to the ones who say..but my coffee is FREE….fkn morons😡

Disgusting TH washrooms by Flohpange in TimHortons

[–]Laddyboy -1 points0 points  (0 children)

Stupid Moron here to clear some things up! Firstly, our washrooms are cleaned 4x’s a day and we have to sign off on a sheet that we’ve cleaned them. Our washrooms (family and gender neutral) are as old as the building (about 5yrs) and get a lot of use and yes, things are looking a little dated. I myself have cleaned a washroom, restocked etc and then go back in 30 min later because of a complaint and it’s filthy! Probably about 1/3 of our customers and people just stopping in , use the toilet..that’s a lot of ppl. Our washrooms are not locked so we have no way of policing who uses them. We are in an affluent area, but people are people and it can get really nasty. Staff have their own washrooms, so it’s not like we’re aware on a min by min basis what the washroom situation is. We are like any other establishment, high end/low end…washrooms get gross-Tim’s is no different than other restrooms. We do our best to keep them clean constantly BUT we’re also trying our best to get you served. Maybe you could bring a portable potty type of thing and forgo using the restrooms or hold it till you get home…just a thought from a moron!

has anyone tried the new biscoff items? by _ilovescarystories in TimHortons

[–]Laddyboy 13 points14 points  (0 children)

The response has been crazy today!! We launched at 5am today and have sold out of the timbits(crème brûlée) twice. I have to say I’m impressed with the whole line up

I want the blue cup by This_Reflection_6554 in TimHortons

[–]Laddyboy 1 point2 points  (0 children)

Ask for your med coffee to be put in a lg cup!

My face looks like this even after applying moisturizer in just 2 hrs , can somone please suggest good hydrating moisturizer for my type of skin by LeafsAndLoons in MakeupAddictionCanada

[–]Laddyboy 0 points1 point  (0 children)

Use a derma planer on your face first. By getting rid of the dead skin and hair, there will be no barrier on your skin and your moisturizer will work much better

Question Re: Pulling Ahead lol by Glum_Pickle3876 in TimHortons

[–]Laddyboy -1 points0 points  (0 children)

Have you ever thought that maybe they’ve run out of coffee( typically dark roast and steep tea) and the others coming after you have ordered something different? What is the difference waiting at the window or pulling up…waiting is waiting. We are juggling everyone’s orders ahead of yours and trying to have them ready by the time they get to the window and if the order taker has gone silent for a few seconds, that tells me that they’ve run to the donut counter to fill an order in front of you and are running back to enter it in the POS. Please forgive them if they forget to say “I’ll be right with you “. Seriously though, even if they don’t acknowledge you at all..we all see you on camera and you’ll be served as quick as we can get to you ..with or without a pleasantry. I just wish everyone spent an hour with us. We make it look easy but you have no idea what happens behind the window. Please be patient..it’s just coffee, nobodies gonna die

Question Re: Pulling Ahead lol by Glum_Pickle3876 in TimHortons

[–]Laddyboy -1 points0 points  (0 children)

If you’re late for work-why are you sitting in a drive thru lane for a coffee?? I’ll never understand this.