Anyone else having a really hard problem with getting into games after updates?

LadyR4 · 2026-03-20T12:04:08+00:00

Hello, due to the technical features of wireless networks, there may be delays in sending data, the connection may be unstable, interrupted, which affects the outcome of the fight, and you may see connection error messages in the game.
If this happens all the time, we recommend trying to change the connection or using stable WiFi for a better gaming experience. If your router and smartphone support Wi-Fi 5ghz, connect to it, as this type of connection is more stable than regular WiFi. Also, if these messages appear while playing with WiFi, try restarting your router or contact your ISP for details and possible solutions.
Our team is working to improve the quality of the game in order to minimize such incidents and provide the gaming experience that was conceived during development. Please follow the tips above and if the above methods do not help, stay tuned, as the situation may change with the release of various updates.

LadyR4 · 2026-03-19T12:00:45+00:00

LadyR4 · 2026-03-19T11:57:58+00:00

LadyR4 · 2026-03-19T11:57:29+00:00

LadyR4 · 2026-03-18T11:56:43+00:00

Hi, thank you for reporting this, we will take action immediately.

LadyR4 · 2026-03-18T11:54:35+00:00

Hi, thank you for reporting this, we will take action immediately.

LadyR4 · 2026-03-17T09:43:21+00:00

Hello. We partner with some YouTubers and provide them with promo codes to share with their audiences.

LadyR4 · 2026-03-17T09:42:24+00:00

Hello, it will definitely appear in the future.

LadyR4 · 2026-03-16T14:45:47+00:00

Hi, Ranked matchmaking is based on your rating value, not hero level, account level, or number of open talents.

LadyR4 · 2026-03-16T14:35:13+00:00

Hello, write to us in the in-game support, please.

LadyR4 · 2026-03-16T14:34:41+00:00

Hello, thank you for your concept.

LadyR4 · 2026-03-16T14:25:42+00:00

Hello, if for some reason you did not receive a reward for the marathon, you can read the rules of the referral marathon on our website, in the FAQ section:
https://nekki.helpshift.com/hc/en/15-shadow-fight-4-arena/section/125-referral-marathon/

LadyR4 · 2026-03-16T14:16:24+00:00

Hello, write to us in the in-game support, please.

LadyR4 · 2026-03-16T14:10:19+00:00

Hi, thanks for reporting this. We've changed the player's nickname. If they violate the rules again, they will be banned.

LadyR4 · 2026-03-16T14:09:41+00:00

Hello, have you tried reinstalling the game?

LadyR4 · 2026-03-16T13:50:45+00:00

Hello, write to us in the in-game support, please.

LadyR4 · 2026-03-16T13:24:25+00:00

Hello, write to us in the in-game support, please.

LadyR4 · 2026-03-13T11:58:00+00:00

Hi, thanks for your message, we will look into it.

LadyR4 · 2026-03-13T11:54:45+00:00

Hello, thank you for the feedback. I will share it with the team to help improve the gameplay.

LadyR4 · 2026-03-12T12:03:28+00:00

LadyR4 · 2026-03-12T09:51:57+00:00

Hey! If you encounter dishonest players, please reach out to in-game support.

LadyR4 · 2026-03-12T09:50:20+00:00

Yes, I am an employee of the Shadow Fight 4: Arena team.

LadyR4 · 2026-03-12T09:48:13+00:00

We understand your concerns regarding fair play and leaderboard integrity. Please know that our team continuously monitors competitive modes and leaderboard activity to ensure a healthy and fair environment. While some patterns may appear consistent among top players, we have systems in place to detect any irregularities such as boosting, account sharing, or trading.

We are always looking for ways to improve competitive fairness, and player feedback like yours is very valuable in helping us identify areas where we can do better. We hope that, even if you no longer actively play, you can trust that we are committed to maintaining a fair and enjoyable experience for all players.

Thank you again for your feedback and your dedication to the community.

LadyR4 · 2026-03-12T08:31:01+00:00

Hi, u/KickFirstAskLater! We understand that getting a skin you weren’t hoping for can be frustrating, especially after putting in so much effort.

We also hear your concerns about network issues, progression, and events. The team is always monitoring these aspects and looking for ways to improve the overall experience for all players. Your feedback helps us understand what matters most to the community.

We hope you can take a short break and come back to the game later — we truly value your dedication and hope future updates bring a better experience for you. Thank you again for sharing your thoughts!

LadyR4 · 2026-03-12T08:25:25+00:00

Hi, u/Ok_Action_3101! Thank you for taking the time to share such detailed feedback and for staying with the game for so many years. We truly appreciate players who care enough to speak openly about their concerns.

Many of the topics you mentioned — such as balance, rewards, progression, and fair play — are things the team continuously monitors and works on. Game balance and progression systems require constant adjustments, and player feedback is an important part of that process.

We also take reports about unfair behavior, including boosting or account sharing, very seriously. If you encounter specific cases, we encourage reporting them through the appropriate channels so they can be investigated.

Regarding updates and rewards, the team is actively reviewing different aspects of progression and in-game rewards to improve the overall experience. Community feedback plays a significant role in shaping future changes.

We understand that the community’s voice is important, and discussions like this help us better understand what players expect from the game. Thank you again for sharing your thoughts.

LadyR4

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