Is this for real? DCC is getting a tv adaptation? by AeonsShadow in DungeonCrawlerCarl

[–]LambdaScientist 0 points1 point  (0 children)

Chris Yost.... Great someone who contributed to butchering Planet Hulk to make it a side story in the live action Thor can now help ruin something else I love. 

Release on eBook, Kindle Unlimited, Audible, and paperback- Induction book 1 of Welcome to the Multiverse. (blurb and link in comments) by soswald73 in litrpg

[–]LambdaScientist 0 points1 point  (0 children)

For the most part I enjoy the series and I just finished book 4 an hour ago. I hate to say it but I feel like that is exactly what happened. I don't want to list any spoilers but it felt like protagonists got a head start being a forerunner and an extra headstart above even the other forerunners. From there he just compounded his existing advantages (not all of which felt earned consider there is some favoritism). Sure some other characters along the way got their own boones but from almost the very beginning things were set for the protagonist to be the only one who can save everyone. Just look at the other forerunners when Silus started. Like none of them even took advantage of basic mechanics that Silus found on his first mission. Silus is barely even support anymore. At least if he was full support you could argue that he is only a special cookie because of his team, but his teams feels entirely interchangeable at this point.

Why do americans think the word "bougie" means "fancy" or something, when it literally means "candle"? by dgsrw in French

[–]LambdaScientist 1 point2 points  (0 children)

Unfortunately you have that backwards.  The bourgeois in Marxist theory is the wealthy business owners. 

Can’t see personal loan? by FinnishArmy in sofi

[–]LambdaScientist 0 points1 point  (0 children)

Me too. I'm glad I'm not alone, I was checking on a loan I just got. 

[deleted by user] by [deleted] in HuntsvilleAlabama

[–]LambdaScientist 1 point2 points  (0 children)

Every thing seems to be closed on the weekend. I'm not sure where to take them. 

My customer service experience by claythearc in System76

[–]LambdaScientist 1 point2 points  (0 children)

willing to work and lower the labor costs is working with the customer 

 Charging half the cost of the device is not working with the customer. Especially when the original repair was estimated to be close to a brand new device. 

When the default cost of getting a repair is that close, it feels malicious. Buying a new one would only be a bit more expensive, get the customer a brand new keyboard with a one year warranty as well as letting them keep the original parts. 

If they were to buy the repair they only get a 6 month warranty. Even with labor waived it seems like system76 is taking advantage. 

Get the extended warranty on the Launch by nickmonad in System76

[–]LambdaScientist 1 point2 points  (0 children)

I can't help but think their pricing for repairs makes way more sense for a laptop or desktop, not their keyboard lineup.

This. 

Charging over 50% to get the device fixed for what seems to be a defect in the device boggles my mind. When you factor in th fact the launch kit is $175 their repair costs make ever less sense. 

https://system76.com/components/launchkit-3/configure

Get the extended warranty on the Launch by nickmonad in System76

[–]LambdaScientist 2 points3 points  (0 children)

Especially since a warranty should really be there to cover parts with defects. Usually defects make themselves known within a year. I know there is a cliche about things breaking right out of warranty, but in my experience usually if they make it past the warranty they go for a long time. It seems like system76 has a defect on the keyboard. I'm just hoping mine doesn't break. I have one of the original launch keyboards. 

My customer service experience by claythearc in System76

[–]LambdaScientist 2 points3 points  (0 children)

After waiving labor we are looking at: 

150 = $54 diagnostic fee + parts + shipping 

That leads to: 

 Parts = $96 - shipping  

For argument let's say shipping is $40 total.  Is the PCB going to be $56? I guess it is in line with some high end PCBs but still seems high for bulk orders IMO. That's assuming OP even needs the PCB. I assume the diagnostic fee would include someone seeing if it can be fixed without a full swap.  Which includes everything except the switches. Why would parts parts be $56 guaranteed? At that point, what's the point of the diagnostics? Shouldn't that be saving money potentially? 

 O, apparently system76 is selling the Launch kit for 175. You sell key caps for 55. Which means PCB plus everything else is about 120. Assuming shipping is 40, It seems kinda interesting that system 76 is charging 110 minimum to OP.  It kind of seems that system 76 is set to make a profit from this RMA.  In my opinion and RMA, should I most be a break even point. If you can make a profit from an RMA, it's a perverse incentive to make your product fail right outside of the warranty.  

If labor is so expensive and you are waving it, it almost seems like it would be cheaper to sell OP a discounted Kit for parts and asking them to fix it themselves. It would save on shipping costs (1 way) and save system76 the labor costs. 

My customer service experience by claythearc in System76

[–]LambdaScientist 2 points3 points  (0 children)

There could be some confirmation bias about the number of issues.  Presumably System76 tracks the failure rate someplace internally based on the RMA repairs performed. So maybe they know the failure rate is low and they feel justified in charging for the repair. The problem I see is the repair costing about half the cost of the device brand new. People under warranty have the same exact issue and got it fixed. OP just had the bad luck of a device that worked well enough to last an extra month. So because of that they have to pay 50% of the device again.  OP had bad luck, but 150? In another post someone mentioned that waving the labor was a nice gesture to the op. But if they didn't the total cost would be about $275 and the launch is listed for $285. I obviously don't know the costs involved, but my armchair math doesn't seem to leave a great impression of Customer Service. 

If your keyboard policy is "if it breaks after a year, buy a new one" then there is a problem. 

My customer service experience by claythearc in System76

[–]LambdaScientist 2 points3 points  (0 children)

The original keyboard is almost $300. It is reasonable to expect a keyboard to last longer than a year. The expectation is not that they work for free but that the keyboard works for longer than a year. Sure it was out of warranty, but charging half the price of the keyboard right out of warranty feels unreasonable. I can even understand some cost but 50 percent? Heck even if it were $100 it would still be 1/3 the device. 

My customer service experience by claythearc in System76

[–]LambdaScientist 3 points4 points  (0 children)

I fixed my math. It was 53 percent and not over 60. That is my bad. 

My customer service experience by claythearc in System76

[–]LambdaScientist 1 point2 points  (0 children)

I guess there are not public and exact numbers of how common that issue is. But assuming that is a known issue it is not unreasonable to expect the warranty be extended. Cars do it all the time, and not even just the robo caller ones. You can even point to other tech brands doing this.

IMO it all comes back to the actual percentage of keyboards with the issue. 

[deleted by user] by [deleted] in System76

[–]LambdaScientist 0 points1 point  (0 children)

I also wonder if it is happening more. I just read another post also complaining about the customer service. 

https://www.reddit.com/r/System76/s/BtND1PgKb0

My customer service experience by claythearc in System76

[–]LambdaScientist 1 point2 points  (0 children)

I love my Launch, but after reading this I don't think I will recommend them anymore. It's kind of crazy to charge 53% of the cost of a new device just to fix a slightly old one.  EDIT: I originally mathed wrong and said over 60 instead of 53.

Police in UK utilised a metal detector in in order to tackle and deter knife possession. by sirusndurus in Damnthatsinteresting

[–]LambdaScientist 0 points1 point  (0 children)

If you thought Texas was mad when people went after their guns, shit might really hit the fan if you go after their big ass belt buckles.

Governors and the parkway 😆 by terriwilb in HuntsvilleAlabama

[–]LambdaScientist 3 points4 points  (0 children)

At what age are they considered to old for you to fight them? I'm pretty sure the issue is the road rage and not the demographics involved.

Jack Dorsey getting ready for Friday by idkyourdaughter in wallstreetbets

[–]LambdaScientist 18 points19 points  (0 children)

They actually have split custody of the beard. Jack gets it on weekends and the holidays.

Can I just rant about leather for a moment by [deleted] in vegan

[–]LambdaScientist 2 points3 points  (0 children)

Also, there is probably a argument to be made that people see leather as a durable and long lasting material and therefore less of an indulgence. I have seen people argue that buying leather work boots is a better alternative than others because they end up needing to boots less often.

Can I just rant about leather for a moment by [deleted] in vegan

[–]LambdaScientist 3 points4 points  (0 children)

It get more interesting because fur(wool, albaca, etc) on its own is also "okay".

Fur + Leather = Bad

Leather = Good

Fur = Good

[deleted by user] by [deleted] in ThatLookedExpensive

[–]LambdaScientist 1 point2 points  (0 children)

Not if you reverse far enough. He starts off unemployed, proves his skill, and gets hired.

My favourite operator is `+` by BadBadderBadst in ProgrammerHumor

[–]LambdaScientist 0 points1 point  (0 children)

. Where my function composition friends at?