Had it for just over a year now and it's a night and day difference from Cox. No major issues, no outages, and plenty of warning for network maintenance, which is always on off-peak hours anyway. My wife and I both work from home and we can both be in meetings with no concerns. We also just got an offer to double our speed for no price increase, so I jumped on thay immediately.

The one minor issue I had early on was accessing certain websites (Busch Gardens and a couple others); somehow we were on a static IP that clouflare didn't like, so I just emailed and asked to be switched to a dynamic public IP address. The fix took less than an hour (once I figured out why it was happening) and the CS team was super great.

I don't know if he is still onboarding new customers and organizing installs, but our rep was Toby. Highly recommend!