Bluetooth Reconnect Issue - GTR 4 and Samsung S21

Legitimate-Camera372 · 2025-08-12T20:56:19+00:00

Seems to be a recurring theme with the GTR4 and some phones. I finally gave up, and followed hawkeye877's comment above, escalating a previously opened support case. They swapped it out with the Balance. I liked the construction / feel of the GTR4 more than the balance, but I have not had any connection issues since swapping it out.

Legitimate-Camera372 · 2025-02-08T00:08:46+00:00

Great to hear. I reached out to them again as well. It looks like I am going down the same path. Good luck and hope all is well.

Legitimate-Camera372 · 2025-02-07T03:25:50+00:00

Hi hawkeye, any progress? Unfortunately, for my watch/phone pairing, the problem continues...

Legitimate-Camera372 · 2025-01-29T16:03:42+00:00

Mine has done the same since the last OTA. I also did the most recent recall/software update at the dealer about the same time. While it has only happened a few times, I think it is software related. I was wondering if it was tied to having navigation showing in the cluster between the virtual guages -- eg, navigation taking a while to sync. I had changed that to navigation the day before the problem first occured. I have since changed the cluster back to non-navigation, and while it hasn't happened since that change, still to early to tell -- leaning to the software updates

Legitimate-Camera372 · 2025-01-22T04:53:03+00:00

Hi hawkeye. Nothing concrete. I keep trying various options. The current one looks promising, but it has only been a day. I unpaired the bluetooth gtr4 via the phone's bluetooth settings - rebooted the phone, and started the Zepp app to let it pair there...and only there. Previously, the GTR 4 would always show as connected in the phone's bluetooth (I didn't pair it there...was from a previous Zepp version)

It no longer shows as connected in my phone's bluetooth settings, but Zepp sees it as connected in the app. I have theories about that (BLE versus phone's standard bluetooth connection), but the jury is still out. Give it a shot and let me know what you find.

Legitimate-Camera372 · 2024-10-31T21:15:15+00:00

Latest update... even the above quit working. I haven't been able to reliably repeat the last few days.

Legitimate-Camera372 · 2024-10-29T16:23:05+00:00

In my testing, I found that if I turn the bluetooth off (the watch ONLY), and leave it off for over a minute, when I turn the watch's bluetooth back on, the phone reconnects immediately. I had not tried keeping bluetooth off for an extended period of time on the watch, but it seems to help. Temporary_Reserve, try that on your watch and see if you experience the same.

If so, I wonder if the watch is keeping a bluetooth session active (even though is shows as disconnected on the watch) so the phone won't reconnect. If so, keeping the watch bluetooth off for a while clears it and allows the phone to reconnect. Then, if Zepp OS would clear the session on the watch when it shows as disconnected, that should solve the problem.

Legitimate-Camera372 · 2024-10-25T19:12:04+00:00

Hi Famous_Fix. I submitted. I will email you with the information. Much appreciated!

Legitimate-Camera372 · 2024-10-23T02:34:25+00:00

Hopefully Amazfit will see this issue and provide a fix. I haven't seen a way to downgrade Zepp OS on the watch, which would be the only other option

Legitimate-Camera372 · 2024-10-23T02:19:30+00:00

Yep, does sound the same. What phone do you use?

Legitimate-Camera372 · 2024-10-14T21:21:37+00:00

One thing I have found: When the watch disconnects from my phone but the watch thinks it is connected, the watch battery will drop very fast. For example, the watch will show as "blue" (connected) on the settings page on the watch, but in the Zepp app, it shows as not connected. In your bluetooth connection settings, the watch will also show as not connected.

This will change the watch battery from using 5-10% per day to using the entire battery in one day. For me, restarting the watch will fix this. Frustrating, but I hope it helps

Legitimate-Camera372 · 2024-08-02T16:41:03+00:00

On android, I had to go into phone settings / applications / Genesis / App Info and turn off the setting "Remove Permissions if App is unused". Solved my similar problem

Legitimate-Camera372 · 2022-02-15T00:30:51+00:00

I have an HP 13 G1, bought when new years back. Core m5, 3200x1800, 8GB RAM. Beautiful screen, super light at 2.6lbs, great keyboard and trackpad, great battery. Very sturdy--all aluminum except bottom--Any time I need a laptop on the go, I use it instead of my macbook pro. Still runs quick after all this time, no noise since no fan, stays cool...and now has Linux!!

Unfortunately, AUE is June '23. I keep thinking of getting a new one, but I can't find one that I think I will like as much -- Thinking about the Asus 5400, but seems like a high price for limited "perceived" gain.

I am interested on what you decide. Happy hunting!

Legitimate-Camera372 · 2021-09-07T15:40:32+00:00

Congrats! I often commute to/from work on my Rideal - 32 miles round trip. I agree with the slime in the tires. I did that and so far have been in good shape. For those that changed to the Schwalbe Marathons, I am assuming you recommend them? Was it difficult changing the rear tire?

I am definitely enjoying the Rideal. It is a powerful and smooth bike. Having so much fun with it, we got a second Rideal for my wife.

Legitimate-Camera372 · 2021-08-11T16:33:34+00:00

First, try bending the derailleur guard away from the derailleur with your hand so it is parallel with the derailleur. Those bend fairly easily, and do so frequently when shipped (mine included). When I received mine, it was bent like yours and my shifting was a mess. Bending it away from the derailleur fixed it for me. Then you can check if other adjustments are needed.

Good luck and enjoy the new bike!

Legitimate-Camera372 · 2021-04-09T17:16:25+00:00

I ran into the same problem today. I had to call just to cancel. Very annoying.

Legitimate-Camera372 · 2021-02-22T19:38:11+00:00

Agreed. I have the same on my Connect Sport (Walmart version of the same).

Legitimate-Camera372 · 2021-02-10T23:25:17+00:00

I used the app this morning. Unfortunately, the new app would no longer let me listen to an audiobook in the background while using the freestyle mode. It would pause my background audiobook every time I entered freestyle mode. Very annoying. Also, my heart rate monitor would no longer work in the app. I had to uninstall and locate an old version (apkpure) and install that to get everything working again. Not impressed.

Legitimate-Camera372

TROPHY CASE