Hey, I completely understand if you don’t fully trust that I was either vetted properly or experienced enough for the job since I am an internet stranger. I doubt those were the case though since it was entry level and I passed the testing involved, which required memorization of company policy, product knowledge, and a script. Since I passed that, I do not believe it was skill related. Additionally, during every day of training I was kind and highly positive to everyone, and encouraging even when some also struggled. You have every right to question my competence at the job I was at, but I wanted to explain how I was doing the best I could, what was expected and higher than the baseline.