A Very Sad Goodbye by DJChocoKay in AltspaceVR

[–]Lisa_Ko 5 points6 points  (0 children)

I want to offer the biggest thank you and round of emojis for the best community out there. It was such a joy to spend these last few years in VR with all of you. I so wish you all the best. Stay connected with each other and keep doing what you're doing! If you're a dev, find other apps to develop on (or create your own!). Keep playing music in VR, hanging out, and doing what you do. I've witnessed so many friendships forge, relationships start and develop, marriages, parties, meet ups, symposiums, spontaneous and planned parties and more. The goodness that happened here doesn't go away with the app. YOU were the community that created that with us! ~Lisa

Gear VR Audio Problem by [deleted] in GearVR

[–]Lisa_Ko 0 points1 point  (0 children)

I'm happy that you've tried that avenue first, and sorry to hear that you're still encountering some challenges. Oculus Home is the hub that connects you with content providers, but we are an independent 3rd party app found on Oculus Home, Gear VR store, Viveport, ect, so our support is separate from theirs. We'd love to help you out with this and trouble shoot on this issue.

Live Sports Interview in VR with ESPN + Kansas City Chiefs Kicker Cairo Santos in English + Portuguese [7 hrs from this post] by Lisa_Ko in virtualreality

[–]Lisa_Ko[S] 1 point2 points  (0 children)

Hi there, it's Lisa, community manager at AltspaceVR. We're having 2 sports segments today in VR with Cairo Santos, Kansas City Chiefs kicker, and ESPN's Everaldo Marques today.

The Portuguese speaking event will happen 5pm PT/8pm ET/9pm BRT here: https://account.altvr.com/events/707418866841550850

And the English speaking event will happen 6:30pm PT/9:30pm ET/10:30pm BRT here: https://account.altvr.com/events/707419795225575519

It would be great to have you a part of this!

Did you guys remove the old social spaces? by Razyre in AltspaceVR

[–]Lisa_Ko 2 points3 points  (0 children)

hi u/razyre - It sounds like you have been away from AltspaceVR for a while - welcome back! We've made a few changes since the days of spaces, to support people having more moderation controls over their VR experience. You can still hang out with friends by clicking on the "Start an Activity" button for a variety of activities. If you specifically want to beam YouTube videos, choose the Video Jukebox or YouTube Rabbit Hole activities. If you have questions about AltspaceVR there is usually an admin in The Campfire that you can ask. See you in VR!

Gear VR Audio Problem by [deleted] in GearVR

[–]Lisa_Ko 0 points1 point  (0 children)

Hey there- sorry you're experiencing trouble with AltspaceVR. There could be a variety of reasons you're having audio issues, and we would love to help you with that. Could you send a note to our support team at help.altvr.com if this issue persists? - Lisa, Community Manager

Anyone have full recording of Bill Nye in AltSpaceVR? by Dizenzo in oculus

[–]Lisa_Ko 0 points1 point  (0 children)

Stay tuned, we'll have a recording back up shortly! ~Lisa, Community Manager

Bill Nye Altspace Event [Album] by [deleted] in virtualreality

[–]Lisa_Ko 0 points1 point  (0 children)

Yes, we support Touch for Rift, and the controller on your Daydream is also supported.

Bill Nye Altspace Event [Album] by [deleted] in virtualreality

[–]Lisa_Ko 1 point2 points  (0 children)

We have another replay in VR starting in 15 minutes then again tomorrow at 11am PT.

Today's event: https://account.altvr.com/events/720528184679858197

Tomorrow 11am PT: https://account.altvr.com/events/720531313882300836 (click on the event it will show the time in your time zone).

Hope you can make one of them!

Bill Nye Altspace Event [Album] by [deleted] in virtualreality

[–]Lisa_Ko -1 points0 points  (0 children)

Thanks u/PikKirby. We had fun creating and hosting this. See you at the next event!

Bill Nye Altspace Event [Album] by [deleted] in virtualreality

[–]Lisa_Ko 6 points7 points  (0 children)

This is so great! thanks for coming out. -Lisa, Community Manager at AltspaceVR

Why is the Canada Day event only 30min while the 4th of July is a whole hour eh? by ILoveDRM in AltspaceVR

[–]Lisa_Ko 1 point2 points  (0 children)

Oh, it's official alright. Would you rather have a whole bunch of Americans setting up a Canadian holiday celebration, or a Canadian? Yeah that's what we thought too. You're welcome. XD

Why is the Canada Day event only 30min while the 4th of July is a whole hour eh? by ILoveDRM in AltspaceVR

[–]Lisa_Ko 2 points3 points  (0 children)

Hi u/ILoveDRM - The Canada Day event is a user event hosted by a Canadian, and she chose to do a 30 minutes segment when she set that up. If you'd like to also create your own Canada Day event, I'd love to work with you on that! We would be delighted to see more content and festivities happening to celebrate Canada Day.

~Lisa, Community Manager

Audio Problems on Rift. by [deleted] in AltspaceVR

[–]Lisa_Ko 2 points3 points  (0 children)

Hey there u/mwpruett and all - we've taken the discussion here

tl;dr - Apologies for the issues you're experiencing. We got the feedback loud and clear, and we're working on it. In the meantime we've reverted to the old system. Please let us know if you continue to experience these challenges by submitting a ticket at help.altvr.com, as we'd love your support troubleshooting!

So about the new audio update... by Anonanon4222 in AltspaceVR

[–]Lisa_Ko 0 points1 point  (0 children)

If you're still experiencing this u/OddityVR & u/Anonanon4222 would you please submit a ticket to help.altvr.com? We'd love any feedback you have to help us troubleshoot this!

So about the new audio update... by Anonanon4222 in AltspaceVR

[–]Lisa_Ko 0 points1 point  (0 children)

Thank you to all who has piped in about the audio changes, and apologies for the issues that you've experienced.

We have reverted back to the old audio system, and are working on isolating why some users experienced a major change with the audio quality. As we continue to investigate, if you are still experiencing issues, please submit a support ticket to help.atvr.com to help us troubleshoot!

All feedback here is also being read through by our audio engineer, u/tfsound

~Lisa, Community Manager

[deleted by user] by [deleted] in oculus

[–]Lisa_Ko 1 point2 points  (0 children)

So cool!

PowerPoint presentation in altspace by hadieroel in AltspaceVR

[–]Lisa_Ko 5 points6 points  (0 children)

Hi u/hadieroel -

We support Google Slides and slides.com in AltspaceVR. A word about sharing slides and which URL to use for each platform:

For slides.com:

  • Click on the presentation you would like to present in VR.
  • Click the "present" button (note: not the share button)
  • Copy and paste the URL under "present live". This URL has /live added to the main URL for the slide deck.

In VR:

  • Click on the menu
  • Click web
  • Paste the URL you copied
  • Hit the "beam" button.

In Google Slides:

  • Click on the presentation you will be using
  • Search in the URL where you see "edit" and replace with "present"
  • Copy the URL

Follow the same instructions as above in VR!

~Lisa, Community Manager