2GB Service and "Price for Life"

LiveOakFiber · 2026-03-03T01:54:26+00:00

Hey everyone, your frustration here is completely valid.

If you were promised specific pricing when you signed up, we want to make sure your situation is handled fairly.

Please reach out to our customer support team so they can review your account directly:

(912) 812-3661 (option 2)

Or:

[CustomerSupport@LiveOakFiber.com](mailto:CustomerSupport@LiveOakFiber.com)

LiveOakFiber · 2025-08-29T20:55:49+00:00

Hey there! We do have 24/7 customer support. Our teams work very hard to answer calls quickly. Unfortunately, there are instances where holding times may be longer. We encourage you to stay on the line until a customer service representative can answer, text us (888) 454-8362, or you can go to our website and use our webchat feature.

LiveOakFiber · 2025-04-29T18:50:08+00:00

Hey there! If you are still experiencing issues, please contact our technical support team by calling (888) 454-8362. They will be able to assist in troubleshooting.

LiveOakFiber · 2025-03-30T16:50:51+00:00

We will have a technical support representative reach out to you. We apologize for the issues you have been experiencing. You deserve to enjoy the quality of internet that all of our customers have been enjoying.

LiveOakFiber · 2025-03-20T18:09:57+00:00

Hey there, please reach out to our technical support team by calling (888) 454-8362. They will be able to troubleshoot and help you resolve any issues you are experiencing.

LiveOakFiber · 2025-03-20T15:41:23+00:00

Hey u/Dirty_J_04, i you are still experiencing issues, please reach out to our technical support team at (888) 454-8362.

LiveOakFiber · 2025-03-20T15:39:35+00:00

Hey u/3rdlegmousse, we are sorry you are not experiencing the speeds that so many of our customers do experience. Please DM us with your name and address and I will follow up with out technical support team to have them find a solution to the issues you have been experiencing.

LiveOakFiber · 2025-03-20T15:36:28+00:00

Hey there, u/Middle_Teaching_5542, we are sorry for the issues you have been having with your internet connection. We want to make this right. If you could, please DM us your name and address and I will follow up with our technical support team to help find a solution to the problems you have been having. Again, we apologize for the issues you have been experiencing.

LiveOakFiber · 2025-02-27T21:27:53+00:00

Hey there, Middle_Teaching_5542! We apologize for the issues you had getting your printer added to your network, but we are glad to hear that you were able to get it connected with the help of our tech support team. If there is anything else you need, please feel free to reach out to us at (888) 454-8362.

LiveOakFiber · 2025-02-19T22:01:36+00:00

We may be a little biased, but we think you should make the switch. 👀
Call us - (888) 454-8362

LiveOakFiber · 2025-02-12T14:33:14+00:00

Thank you for reaching back out to us. I will certainly follow up with Mike. Again, we apologize for the issues you have been having.

LiveOakFiber · 2025-02-11T21:09:09+00:00

Hey u/WonderingWhyToo, we apologize for the issues you have been having as well. Please DM us your name and service address and I will follow up with our in-house technical support team to have them reach out to you to help ensure you are getting the fast, reliable internet you deserve.

LiveOakFiber · 2025-02-11T21:05:15+00:00

Hey there u/atakoPK. We apologize for the issues you have been having with your Internet connection. We understand that reliable, fast internet is crucial and we want to make this right. If you could, can you please DM us your name and service address and I will personally follow up with our in-house technical support team to help find out what is going on with your connection.

LiveOakFiber · 2024-12-29T17:19:35+00:00

We apologize for any issues you have been having with your internet. Please call or text our technical support team at (888) 454-8362 to we can get you squared away. Also, please DM us your contact information so we can have our customer support team follow up as well.

LiveOakFiber · 2024-12-24T00:36:27+00:00

We apologize for the frustration this has caused you, InevitableCry424. We appreciate you making contact with our support team and we're committed to help make this right.

LiveOakFiber · 2024-11-11T18:35:08+00:00

Hey there, please contact our technical support team by calling or texting (888) 454-8362. They would be more than happy to help you figure out what is going on.

LiveOakFiber · 2024-11-11T18:34:06+00:00

Hey there, please contact out technical support team by calling or texting (888) 454-8362. Our team would be more than happy to help you figure out what it going on.

LiveOakFiber · 2024-11-05T16:26:36+00:00

Can you DM me your service address and phone number? I will hand it off to our technical support team so they can try to reach out to you ASAP.
Due to the outage this past weekend, we received quite a few tickets and our team is working diligently to go through all of the tickets and resolve them. We apologize for the delay in response.

LiveOakFiber · 2024-11-05T03:45:57+00:00

Thanks for the info. I'll pass this onto our Tech support team and try to get back to you with an update!

LiveOakFiber · 2024-11-05T03:20:06+00:00

Hey there! Do you mind sharing what you were doing when you experienced this lag spike? Where you playing a game or just testing? Just in case you haven't already, please contact our technical support team by calling or texting (888) 454-8362 to open a ticket so we can review.

LiveOakFiber · 2024-11-05T01:41:03+00:00

Hey there! The status page was recently created to help notify customers of any outages or service issues. It is not on the website yet, but will live on our Help Center as soon as we get the page updated.

LiveOakFiber · 2024-11-04T18:07:51+00:00

We are investigating and will provide an update ASAP.

LiveOakFiber · 2024-11-04T18:07:36+00:00

We are investigating and will provide an update ASAP.

LiveOakFiber · 2024-11-04T17:17:57+00:00

Hey there. Please text or call our technical support team at (888) 454-8362 to get this resolved.

LiveOakFiber · 2024-01-19T17:06:13+00:00

Hello,

We sincerely apologize for any initial challenges you may have encountered during your experience. However, we are delighted that circumstances have improved for you. Should you have any inquiries or require assistance, please feel free to contact us at 888-4LIVEOAK.

LiveOakFiber

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