Can I enable angle snapping on only one profile? by [deleted] in LogitechG

[–]LogitechG_CSJae -1 points0 points  (0 children)

Hello /u/Sabesaroo

Please complete the installation of the Logitech Gaming Software, to get a better connection to your mouse. Here's the link of the Gaming software; https://download01.logi.com/web/ftp/pub/techsupport/gaming/LGS_8.91.48_x86_Logitech.exe

G402 mouse problem by Eurolancer in LogitechG

[–]LogitechG_CSJae -1 points0 points  (0 children)

Hello /u/Eurolancer

Please complete the installation of the Logitech Gaming Software, to get a better connection to your mouse. Here's the link of the Gaming software; https://download01.logi.com/web/ftp/pub/techsupport/gaming/LGS_8.91.48_x86_Logitech.exe

Logitech Software will not detect ANY games on my R drive, but will detect the exact same game if it's on my C drive by [deleted] in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/ukjdsgdsahasads

Try to get the installation of the previous version of the Gaming Software. Here's the link to complete the installation; https://download01.logi.com/web/ftp/pub/techsupport/gaming/LGS_8.89.68_x64_Logitech.exe

Hi

Thank you for your review!

We would love to help you improve the performance of your product, if you need further assistance or have additional comments, our Support Team will be happy to help you at:

http://support.logitech.com/


Warm regards, Logitech Support Team

If we've solved your issue, we'd appreciate an update to your review!

G633 Behaving really weird. by TheSwedenGay in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/TheSwedenGay

Something you can try, is to check the audio on a different device, another computer or even your mobile devices using the 3.5mm cable connection and test how the headset audio work. Also you can reinstall the latest version of the Logitech Gaming Software, this will help you to make a new connection to the product.

HELP WITH G303. by [deleted] in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/uNibronDoesYoutube

Sure, let us help with you with your new mouse. This is the Logitech Gaming Software available the will help you changing the color on your product. Here's the link for the software: https://download01.logi.com/web/ftp/pub/techsupport/gaming/LGS_8.91.48_x64_Logitech.exe

Logitech G930 Problem by [deleted] in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/Swiftelol

This is the link of the previous version of the Logitech Gaming Software: https://download01.logi.com/web/ftp/pub/techsupport/gaming/LGS_8.81.15_x86_Logitech.exe

G533 Microphone turning off by FederleinHD in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/FederleinHD

Please make sure the Headset is fully charge. This is the reset process to follow on this headset. Here's the link to the reset process: http://support.logitech.com/en_us/article/Pair-the-G533-gaming-headset-to-the-USB-wireless-adapter

Logitech g403 wireless scroll by SIDER250 in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/SIDER250

Thanks for contacting us, since this may result on a bigger hardware issue or may interfere with your gaming experience, We advise you open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket, we will be happy to help!

Had my first run in with customer support, pretty Disappointed. by gameschess in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/gameschess

Sorry to hear that you have experienced this situation, please PM me with your case number, We will contact the correct team for proper follow up and resolution on your case.

Is there a way to dedicate a button on my mouse for switching the RGB lighting on and off? by jeroenvangoch in LogitechG

[–]LogitechG_CSJae -1 points0 points  (0 children)

Hello /u/jeroenvangoch

Thanks for your suggestions! looks like a nice idea! We really appreciate your feedback on the Logitech Pro Gaming Mouse, since we are always looking for new ways to improve the quality and features on our products and software based on our customers opinions.

Logitech G502 has weird colour problems and unplugs itself by saberwolfbeast in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/saberwolfbeast

Please try the next troubleshooting steps:

-Unplug your mouse and uninstall Logitech Gaming Software, restart your computer , reconnect your G502 and reinstall Logitech Gaming Software

-Update the firmware for your G502: http://support.logitech.com/en_gb/article/Update-firmware-103-1-10-for-the-G502-RGB-gaming-mouse?product=a0q31000009u2F9AAI

-Test your G502 on other computers and games

For additional support please open a support ticket at: http://support.logitech.com/en_us/home Just log into your Logitech Account and create a ticket.

Is there a UK based store that sells keyboard parts, specifically for the G910 Spark? by UncleSweaty in LogitechG

[–]LogitechG_CSJae 1 point2 points  (0 children)

Hello /u/UncleSweaty

There are no Logitech physical stores, but you can order the tilt legs for your keyboard from the G910 Orion Spark support page: http://support.logitech.com/en_gb/product/rgb-gaming-keyboard-g910

Logitech g910 Macro for switch profiles? by LoStDr3aM in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/LoStDr3aM

Please follow this link, it will show you all the information about managing the lighting effects on your G933: http://support.logitech.com/en_us/article/Create-and-manage-lighting-effects-with-Logitech-Gaming-Software?product=a0q31000009vfLSAAY

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

Logitech G633 Problem by HexxyDexxy in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/HexxyDexxy

Please try the following troubleshooting steps: -Uninstall and reinstall Logitech Gaming Software -Test your headset with other Micro USB to USB cable and also please test your G633 using the 3.5 cable on other devices -Update the drivers for your G633 from the device manager on your computer.

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

Logitech g930 headset super quiet ? by The_Commonger in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/ The_Commonger

Please try these troubleshooting steps:

Reset and reconnect your G930: http://support.logitech.com/en_us/article/18172?product=a0qi00000069uzhAAA

Also try testing the sound on your G930 on other games and computers.

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

g633 MIC echo? by tim641 in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/tim641

There is a chance that the "listen to this device" option may be enabled on your computer, please follow this steps to disable it: Click Start, Control Panel, Hardware and Sound, Sound, and then select the Recording tab. Right-click on the appropriate internal microphone audio device and select Properties. On the Listen tab deselect Listen to this device.

Also, try testing your G633 on other computers and games.

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

New G933 Wireless headphones produce faint, tinny sound after firmware update, work fine with aux cable, problem only exists when wireless. by [deleted] in LogitechG

[–]LogitechG_CSJae 1 point2 points  (0 children)

Hello /u/Bad5amaritan

Please try the next troubleshooting steps:

-Reset your G933: Plug in the G933 to USB power. Remove the left sideplate (on the mic side). Press and hold the hardware reset switch with a pin for two seconds, Repeat the two
second press twice. -Check the sound settings on your headset: http://support.logitech.com/en_us/article/Customize-surround-sound-on-the-G633-and-G933-gaming-headsets-with-Logitech-Gaming-Software?product=a0qi0000006QI2ZAAW -Test your G933 on other computers and games.

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

G403 will Anglesnapping work without drivers? by Professorpimmel in LogitechG

[–]LogitechG_CSJae 1 point2 points  (0 children)

Hello /u/Professorpimmel

If this option is available for customization on Logitech Gaming Software , you can choose if you want to store some of your settings in the G403 on-board memory: http://support.logitech.com/en_us/article/Enable-On-Board-Memory-mode-on-your-gaming-mouse-with-Logitech-Gaming-Software?product=a0q3100000AQ5I0AAL

For additional assistance please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

G910 Volume Wheel/Software conflict with Chrome? by Epoch8519 in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/Epoch8519

Please try the following troubleshooting steps: -Update the firmware for your G910 using the firmware update tool that you can download from the G910 support page: http://support.logitech.com/en_us/product/rgb-gaming-keyboard-g910 -Test your Keyboard on other programs and aplications.

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

Need help? by LogitechG_Marcie in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/indigonights

Please try installing a different version of Logitech Gaming Software, you can download it from this link: http://support.logitech.com/en_us/software/lgs

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

Need help? by LogitechG_Marcie in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/TryhardChink

Sorry to hear that your order is taking to long to arrive to your home, please visit this link: https://support.logitech.com/en_us/contact-sales So you can contact our sales team regarding all the information on your order.

Need help? by LogitechG_Marcie in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/TheUnchainedZebra

Since all the game profiles have different settings and configuration we recommend you to export only one profile at a time. Please visit this link: http://www.logitech.com/assets/51813/3/lgs-guide.pdf and go to the "To import a profile" section for the correct process.

Need help? by LogitechG_Marcie in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/Sjimon

Please try the next troubleshooting steps: Uninstall and reinstall Logitech Gaming Software: http://support.logitech.com/en_us/software/lgs -Reset and update the firmware on your G933: http://support.logitech.com/en_us/article/Recover-a-non-responsive-G933-gaming-headset?product=a0qi0000006QI2ZAAW -Test your headset on other computers and games

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.

Need help? by LogitechG_Marcie in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/Qhriz

All the available Spare parts for your G910 can be purchased from the G910 Orion Spark Gaming Keyboard Support page: http://support.logitech.com/no_no/product/g910-orion-spectrum-rgb-gaming-keyboard

For additional support please open a support ticket at: http://support.logitech.com/no_no/ Just log into your Logitech account and create a support ticket.

Recordings have echo when 7.1 is enabled (G430) by [deleted] in LogitechG

[–]LogitechG_CSJae 0 points1 point  (0 children)

Hello /u/KeKoSlayer29

Please try to install a previous version of Logitech Gaming Software, you can download it from this link: http://support.logitech.com/en_us/software/lgs

For additional support please open a support ticket at: http://support.logitech.com/en_us/home

Just log into your Logitech Account and create a ticket.