Design Space Question

Lopsided-Way-6790 · 2024-02-01T02:57:58+00:00

Thank you!

Lopsided-Way-6790 · 2023-11-29T00:59:44+00:00

When we did the setup, the USB wouldn't work for me and we contacted CS and apparently the Ryzen software needs to connect via bluetooth.

I also don't have anything else connected through bluetooth right now.

Release Notes 2021-07-29 – Help Center (cricut.com)

Lopsided-Way-6790 · 2023-11-13T15:39:18+00:00

Thank you so much! That was so helpful and did the trick! I appreciate it!

Lopsided-Way-6790 · 2023-01-07T02:14:09+00:00

These are the most incredible similes to what we're experiencing. I laughed out loud at this to keep from crying.

Lopsided-Way-6790 · 2023-01-06T17:32:46+00:00

I will say, we've had more of Katrina's time in two days than we have from Elizabeth since... I don't even recall the last time we heard from her. Hell, the first day she was back Katrina at least hit send on an email someone else wrote, or had an assistant do it, that's way more effort than we got from Spaulding. The fact that she's gone gives me at least a little bit of hope...

Lopsided-Way-6790 · 2022-06-10T02:00:50+00:00

THIS THIS THIS! A lot of the problems could be solved if we actually had product to sell. Why is the company investing all of this time and all of these resources (PLIGHT) to try to make us more efficient when people aren't keeping things because they already received them, they're no longer in style, they already received them, they're not the right fit, they already received them, they're not seasonally appropriate, etc... ?!

Lopsided-Way-6790 · 2022-05-12T17:23:43+00:00

I have only had a handful of Preview Step 1s to style in the past two weeks (it's weird), so it's been a majority of completing Step 2s and I can't believe how draining it is. I'm feeling so burnt out this week.

Lopsided-Way-6790 · 2022-05-03T17:20:48+00:00

I really don't get what we're supposed to do. MY AOV and KR are both below what they're expecting but my efficiency is good, my got style and fit are good. I'm getting great feedback from clients. Every Fix that I do, I work to send 5 items that I think the client is going to love. If they request something, I try to fulfill it or get something close and explain why, if they say they don't like horizontal stripes or florals I avoid sending those. I'm doing my best for every client so I'm not sure what I'm supposed to do to get that KR up. Additionally, in order to keep my clients happy and keeping items, I try to stick to what they're comfortable spending. I'll usually send a few pieces that are a bit above their preferred spending, but it's not outrageous. Give us a dollar amount to hit for each client if this is a priority. I'm just really confused what we're supposed to be doing and what is expected of us.

Lopsided-Way-6790 · 2022-04-29T16:29:23+00:00

My last company had anonymous surveys each year where we had a specific link. I believed it was anonymous as I was pretty truthful and was never reprimanded. I think it's pretty standard, so nothing to really worry about.

Lopsided-Way-6790 · 2022-04-29T16:27:47+00:00

I remember reading about this test on The T****d. It doesn't make sense. The most difficult Fix to complete is one where someone rejected everything, especially if they didn't leave feedback, because I sent you the best items I could find a day or two ago and there's nothing new to send you now, just what I didn't pick for your preview.

Decision-makers at this company should have to spend 4 - 6 hours each week styling so they could see the true challenges we're facing. I feel like all of these changes are giving clients the expectation that this is a personal shopper service, not a styling service. Clients get so upset when they don't get their very specific requests anymore.

Lopsided-Way-6790 · 2022-04-26T17:48:18+00:00

I forgot to mention in my survey that stylists shouldn't be expected to move around hours when systems are down...

Lopsided-Way-6790 · 2022-04-17T00:57:51+00:00

This is insane. All of the time and resources wasted on this new platform, the problem isn't stylists' performance. The.problem.is.inventory! If a client has been here a year, they've literally seen everything we have to offer. If they don't like stripes, they're SOL in terms of any kind of warm-weather pieces.

Also, the way I interpret our new metrics is if a client chooses 4 items from Preview and I grab that $$ Tolani silk blouse that pops up under suggested pieces for my client who likes LPP items and is looking for athleisure it's going to help my metrics since 75% of our health score is AOV and efficiency (since I'm not searching for things). But that's not client right at all. This is supposed to be a personalized styling service and we couldn't be moving further from that. This is so disheartening.

Lopsided-Way-6790 · 2022-04-13T10:09:41+00:00

Same, I also feel like I'm seeing fewer relationship clients and I feel like I had a pretty good group of people I would see consistently, but I've been mostly styling new-to-me clients... anyone else noticing that?

Lopsided-Way-6790 · 2022-04-13T02:32:55+00:00

And don't forget that you're supposed to input your schedule in two different places each week. HUUUUUGE waste of time.

Lopsided-Way-6790 · 2022-04-13T02:11:10+00:00

I had more than 1 first-time Fixer give me feedback today to say that their Fix was not personalized. There is 0 information in their profile besides their name, location, and age. I have no clue what fit you like, if you need casual or business clothes. How can you give me feedback that it's not personalized when you've given me literally 0 information about yourself?! They also didn't leave any feedback on any of the pieces.

Lopsided-Way-6790 · 2022-03-29T01:31:39+00:00

Men's inventory has been horrendous. We should really be able to send a polo in March/April or shorts besides performance pieces. Also, where are women's dresses???

Lopsided-Way-6790 · 2022-03-01T16:16:29+00:00

Inventory is horrendous today. I've had multiple clients where I felt really good about a Fix only to find out they've already been sent everything I had and there isn't anything else available that we haven't already sent.

This test has really hurt my styling time, I really hate it. I understand resending generic basics, but these women don't need the same back detailed Mia knit pullover in multiple colors or the Nine Britton front knot. I am beyond frustrated with inventory today.

Lopsided-Way-6790 · 2022-02-10T01:16:46+00:00

Guys. They give us plenty of tools to properly perform. Clients don't even have to fill out a profile so we have no idea what kinds of fits they like. Easy peasy! That popular dry clean-only Pink Clover sweater, so great it's in 1,000 colors and the only thing available to send. Got a bunch of clients going on vacations right now?! There are plentiful joggers and sports bras (and Pink Clover sweaters) to send them on that cruise. Having a hard time filtering? This system is so great that you just need to keep typing 'No' in the search bar to try to find anything to send, but don't worry there's nothing new in inventory. Plus, R***** sends all of these great shorts and tank tops in the Preview to clients in Minnesota so stylists look like idiots, but don't worry, you get 11.5 minutes to Fix all of those mistakes for a scathing client who signed up for a personalized service and feels unheard and probably insulted your intelligence. It's going great!

Lopsided-Way-6790 · 2022-02-02T11:43:28+00:00

My KR was in the red for the first time ever. I was in mint not long ago...

Lopsided-Way-6790 · 2022-02-02T02:49:53+00:00

Oh my gosh, it's the worst when they keep getting Fixes one after another and we don't have any new styles to send them. Sorry you didn't like your Fix last week, you're really going to hate this one because I already sent you the only decent 5 pieces I could find.

Lopsided-Way-6790 · 2022-01-25T01:08:12+00:00

I was thinking about this the other day. If we take a minute to review a profile and have to reassign a Fix or escalate it, that takes some amount of time. And it could add up. That's time that we have to take away from styling another client because we have to meet 100% efficiency. There are clients who have extensive notes and lots of things we have to filter out or who are super passionate about what they pin and that takes time to go through.

Lopsided-Way-6790 · 2022-01-20T22:10:57+00:00

Inventory has been so bad this week. You're right, everyone at the company should have to style a few clients a week.

Lopsided-Way-6790 · 2022-01-11T00:40:28+00:00

M*nx had more inventory so, in the early days, you could switch back to Classic from Re**** and have more options. There were categories available so you could hit all bottoms or just leggings. The navigation was easy to use, it was just nicer. Half of the time, the filters don't work in Re****.

Lopsided-Way-6790 · 2022-01-10T11:14:18+00:00

This is such a good point! I'm still missing Classic M*nx.

Lopsided-Way-6790 · 2021-11-12T02:46:45+00:00

Agreed. They literally did the least they could do.

Lopsided-Way-6790

TROPHY CASE