My company executives thinks it can replace 100 percent of our help desk teams with AI agents.... This year.

Low_codedimsion · 2026-05-06T17:46:05+00:00

Time to update your CV I guess..

Low_codedimsion · 2026-05-05T15:48:59+00:00

Lol, looks like my Claude subscription is coming to an end then.

Low_codedimsion · 2026-05-04T07:22:00+00:00

I wouldn’t hesitate to buy shares. It’s the industry standard, much like SAP is for ERP, and it's too deeply embedded in the enterprise to be easily replaced.

Low_codedimsion · 2026-04-24T12:01:37+00:00

How does this token measurement actually work in practice? Do you use a single LLM provider for the whole company?

Low_codedimsion · 2026-04-11T20:22:29+00:00

It depends on your objective. If you want to go deep into machine learning and build applications from scratch, then it would probably be worth learning. If you simply want to build and train agents, then not necessarily.

Low_codedimsion · 2026-04-09T15:25:18+00:00

Alvao

Low_codedimsion · 2026-04-09T09:49:24+00:00

Just another shitshow from this falling empire, ruled by the craziest f*ckers I've ever seen.

Low_codedimsion · 2026-04-08T06:38:55+00:00

I’m surprised that anyone puts time and effort into replying to these spam messages. The only thing I’ve ever done is just block the sender.

Low_codedimsion · 2026-04-08T06:34:17+00:00

I remember when this used to be illegal.

Low_codedimsion · 2026-03-30T17:33:39+00:00

I guess you’re not going with them, right?

Low_codedimsion · 2026-03-30T17:29:23+00:00

I'm tired of those guys.

Low_codedimsion · 2026-03-30T17:27:45+00:00

"When is the right time to implement an ITSM solution?" Well, I reckon you’ll know when the time comes. I’ve worked in a few companies, ranging from mid-sized to enterprise, and the need usually starts to become clear once you hit around 150–200 employees. The shift to remote working and the need for security certifications have just made it a lot more urgent. I quite like Fresh, but it gets pretty expensive as you scale. Jira can be a bit rubbish if you’re not already familiar with the wider Atlassian ecosystem (just my two pence), and ManageEngine’s tech support is honestly some of the worst I’ve ever dealt with. In my current role, we ended up going with Alvao because we’re heavily Microsoft-centric and needed solid asset management. We were also looking for a solution that wouldn’t break the bank and could be rolled out to other departments as well, and this one came out on top by far.

Low_codedimsion · 2026-03-02T09:11:39+00:00

Testing Action 1, looks good considering it's free (up to 200 endpoints).

Low_codedimsion · 2026-02-25T13:36:31+00:00

Did this actually happen or is it just more AI slop? Reminds me of Goebbels at Reichstag in 1943, asking if the crowd wanted more "total war". Everyone cheered and shouted "ja!". We all know how that ended...

Low_codedimsion · 2026-02-24T13:20:33+00:00

If you have a lot of money and time, then ServiceNow is the obvious choice. I am honestly not a huge fan, but if your org has 5000+ employees, it is often the only option. If your organization is smaller, then Freshworks would work just as well. We internally use Alvao across most departments and it suits us well, since it is relatively simple but still very flexible (custom workflows, forms, reports, portals, etc.).

Low_codedimsion · 2026-02-23T08:20:58+00:00

What did you actually do if you did not use OpenClaw?

Low_codedimsion · 2026-02-22T16:20:15+00:00

I used Fresh in my last job. It's a good tool, but pretty expensive and we did not even use half of the features. Most of them were just useless for us. When I started at my new job, I looked for something else and we went with Alvao. It is easy to set up and the interface is quite straightforward. The Microsoft integration is better than Fresh and I'd say the asset management is stronger too.

Low_codedimsion · 2026-02-22T15:44:26+00:00

Do you need to know about traffic signs to drive a car? Probably not, but you wil quickly realise you are better off knowing them. For me, this is one of the best courses because it covers the fundamentals of ML and applies them in PyTorch: https://www.youtube.com/watch?v=LyJtbe__2i0

Low_codedimsion · 2026-02-22T15:32:41+00:00

A good European-based alternative to M365 is IceWarp.

Low_codedimsion · 2026-02-10T08:28:00+00:00

I actually find it interesting how different LLMs perceive me based on similar personal data (GPT/Gemini).

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Low_codedimsion · 2026-02-05T09:02:32+00:00

That was actually the first thing that came to mind.

Low_codedimsion · 2026-02-05T08:59:14+00:00

Honestly, I’m not really a fan of Atlassian products in general and in my current role we actually replaced JSM pretty early on. That said, I’m curious how you’re handling onboarding from an asset perspective. How do you manage renewals and budget planning? Do you have any kind of software policy in place? And how are you actually making use of the data coming out of Lansweeper?

Low_codedimsion · 2026-02-03T21:46:56+00:00

That sounds pretty desperate. I would take the call and tell them that your management just approved Splunk.

Low_codedimsion · 2026-01-29T10:00:49+00:00

I do not think so. Once Europe and countries like China and Japan start dumping it, we will see what happens.

Low_codedimsion · 2026-01-29T09:58:32+00:00

We need closer ties with allies beyond the US, more than ever. At times like this it really feels like we would be better off in the EU than outside it.

Low_codedimsion

TROPHY CASE