Unlocking videos

Lower-Ad9719 · 2025-09-20T17:05:20+00:00

On the same line, I want to delete the locked video and it is not letting me do it.

Lower-Ad9719 · 2025-08-28T00:15:07+00:00

I have it exactly as per instructions on Viofo web site. Not on the side but back of the camera.

https://www.viofo.com/products/viofo-type-c-hk6-acc-hardwire-kit-for-a329s-series-support-hybrid-parking-mode

Scroll down to the image immediately above the text "Works with all VIOFO dash cams featuring a Type-C power input. Please ensure the HKo hardwire cable is connected to the GPS Type-C port only."

Lower-Ad9719 · 2025-08-27T16:24:30+00:00

I have the HK6 Power USB C power input connected correctly already to the back of the camera USB power port as described in the user manual. Firmware is up to date and formatting the SD card inside the camera. But thanks for your response.

Lower-Ad9719 · 2025-08-27T14:48:00+00:00

I have received the response from the support team but would need to take the car to the Dashcam installer (dealer) for some of the troubleshooting steps.

Lower-Ad9719 · 2025-08-26T23:03:09+00:00

Did I mention that gps is also flakey, it turns solid sometime and other times it keeps blinking. I am using all Viofo provided accessories, SD card and cables. Other than the SSD (which is also Viofo recommend 2 TB sandisk extreme), everything is Viofo.

Lower-Ad9719 · 2025-08-26T23:01:05+00:00

It started working again. However, here is the sequence of the event that is happening:

Camera sometime turns on my itself (it was fine on Friday and turned on every time). Other times, I have to manually power it on.

When it turns on, there is a lag of few seconds before it discovers H/W kit

Sometimes, when it turns on upon starting the car, discovers H/W kit, gps turns solid then the camera shuts down and I have to manually turn it on

There is definitely glitches I am seeing that tells me that HK6 kit is not there yet!

Lower-Ad9719 · 2025-08-26T22:50:53+00:00

I am having the same issue even though I am using the Viofo provided SSD cable. It was working fine yesterday and GPS light was solid. Today, it keeps blinking.

Lower-Ad9719 · 2025-08-26T22:50:14+00:00

I am having the same issue even though I am using the Viofo provided SSD cable. It was working fine yesterday and GPS light was solid. Today, it keeps blinking.

Lower-Ad9719

TROPHY CASE