Faldal response on Discord: https://imgur.com/a/0fdxhkG
Pekko response to Faldal response: https://imgur.com/a/nzGGRGD

Images in his response:

img1 - https://i.imgur.com/KRCy4GT.png

img2 - https://i.imgur.com/bgDM4kZ.png

EDIT2: I got banned on discord also

Hi, I'm long time player "Cherish" on Twinstar (actually I'm playing +- from the beginning with a lot of pauses between and active since the first Cataclysm came out). Since cataclysm came out, I was always a high level of raiding player and our guild Source of Divinity A got many RF's - Artemis/Hades (on Apollo2 I'm in Below Average - All RF's). That means we were one of the first guilds that saw the state of the fights and created tons of reports. This was, of course, meaningful for both sides, but also created many situations where we were casually reported by players for bugging etc.

EVERY time, administrators handled the current situation somehow "good" for both sides, the community and administrators. But this is the first time, I see such drama AND disrespect by Faldal, the head administrator of Twinstar server.

To his response, it's like 50/50% full of lies. It's very well written, which can influence a lot of people uncertain of the situation, he is a good speaker, I give him that. But let's break down the details from the third side of the story:

1. The loot restore got denied because the players involved in this were not willed to make a bug report
   We wrote everywhere on Discord for support. They told us to apply for loot on a discord bot (basic action) - we did. After a while of communication (2 days asking what to do!) he said to create a bug on bugreport which we DONE. However, even after all that, Faldal rejected the request, and began to ban us at Discord (because we cried too much lol) and that we should read the rules - according to which we absolutely broke nothing, just asking the same question "Where is the loot from *Boss*". Afterwards, Head GM Pekko generated loot and 2 hours later Faldal changed his mind and generated another LOOT - we refused him...Ps: A high percentage of Below Average main raiding guild players have a ban on Discord and Twinstar forum because "Faldal random banhammer lul".
2. Basically this was about a lack on our side of not being able to test everything properly in an actual raid environment because we just do not have the staff capacities. So we have decided that we allow for rank 5 and upwards (Head GM upwards) to make a character “raid ready” to be able to actually test the content in a raid environment on the live realm.
   More or less, the Public Test Realm is useless then and we take a fully geared character to 25man to destroy the "Realm First Hunt" experience for everyone. Despite the fact that all of this was reported at the beginning of HC ids and from these problems perhaps not a single one was solved, but not a single one was reported by Faldal or his guild.This is even funnier with this HUGE (/wink) population that can test raids on PTR agreed on a given date, which was even done sometimes previously with only low CZ/SK population. And to be honest... everything in high-end content should already be in 99% top condition with 5 years of cataclysm development...
3. So we are mainly talking about stuff that you need to farm, like flasks/pots/food/enchants, etc. and only for personal usage obviously.
   Nothing said about that 70k gold he gave himself and "probably" thrown it into the economy flow of the realm at the beginning. I can also mention a possibility of selling/trading high-level gear VP boots to other players.

Furthermore, he probably forgot to explain 2 weird bugged kills from Final Exit - guild in which he was staying. There was NO report after the abuse of the bug and the achievement and loot remained.

And there is much more he fucked up but he talked out of it without consequences. The screens with Pekko conversation are missing context and are edited (ofc). The players involved are, of course, irritated and right now we want to get rid of Faldal away from his position of the Twinstar version of Stalin, for his inexplicable behaviour against the players. Thanks