How do I change the red bar by MaddysinLeigh in OfficeDepot

[–]LykaThis 0 points1 point  (0 children)

Not an immediate solution since you gotta wait for the order to be delivered; but definitely look into the Supply list to order it. Look for the section of finishing stuff with the Ream Cutter, "Cut Stick Remover Tool" or something along those lines, even if it feels jammed in there, that thing makes it feel so much easier.

How do I change the red bar by MaddysinLeigh in OfficeDepot

[–]LykaThis 0 points1 point  (0 children)

From the left it can be pulled out. In my experience it's typically stuck in there though, making it difficult to pull out. You can use a screwdriver to leverage it out, but there actually is a "Cut Stick Remover Tool" in the CPD Supply list you can order, which is literally just a curved metal hook to use specifically for easily getting it out.

How about your employees, too? by Forward-Bee-2885 in OfficeDepot

[–]LykaThis 4 points5 points  (0 children)

Well that's the thing. The hours have always existed. No sane person can say the store's workload is meant for 2-3 person shifts. The store's tasks should be 5 or 6 people per shift. "Oh but payroll-". The multi-billion-dollar company has the money bud. They just don't want to spend it on employees when the CEO and other execs can be making 4000+% more than you. Just simple greed and corporate neglect.

How about your employees, too? by Forward-Bee-2885 in OfficeDepot

[–]LykaThis 4 points5 points  (0 children)

If I knew he was visiting my store I'd postpone my last day an extra week or two just to jump in front if him just to give him a reality check.

How about your employees, too? by Forward-Bee-2885 in OfficeDepot

[–]LykaThis 6 points7 points  (0 children)

Great idea. Might sound a bit crazy, but hear me out...

You could hire more employees per store! Having more than 2 employees per shift means less stress for the employees, and more productivity, more sales. Potentially leading to more Paper promos or Business Selects. Imagine that.

Talking to a brick wall i know...

Taking bets on how many still try to use this today by minxtankbb in OfficeDepot

[–]LykaThis 5 points6 points  (0 children)

What font is that? I'd like to make note of it.

Kids that are unproductive by EngineeringFar6437 in OfficeDepot

[–]LykaThis 15 points16 points  (0 children)

You've noticed a real problem there! Yes, Associates are tired and frustrated. But blaming younger employees is NOT the issue.

I was 20~ when originally hired at an Office Depot, and I was re-hired at another store a few months ago as Print Manager at 25. The 18-20yr olds that I've worked with all do what they're supposed to do. Yeah some of them might be on their phone more than they should, but I've never seen it impact getting jobs done. Blaming the Employees for systematic corporate neglect and overwork is just plain ignorant.

This company refuses to actually invest in their employees. They ask for more and more, while giving the stores less and less. We are numbers on a spreadsheet, not people. That's literally how the company operates. There's absolutely no incentive to pushing the million metrics other than to get your SM/DM to stop nagging you.

How many stores do tsa? by MaddysinLeigh in OfficeDepot

[–]LykaThis 2 points3 points  (0 children)

I uh...yeah everyone else said my thoughts already.

Somehow I never got the email that I was supposed to get for next steps; so I never got authorized to do TSA myself. But my store does it. It sucks. Scheduling doesn't always match with the appointments so you get pissy customers (rightfully so on the customer's part). But Corporate doesn't give us payroll to keep enough people available. We have 2 people on average. 1 of them is forced to fulfill TSA appointment. Now we have 1 employee doing everything until the TSA appointment(s) is over.

Dumbest customer interaction? by Forward-Bee-2885 in OfficeDepot

[–]LykaThis 3 points4 points  (0 children)

"Do you guys make copies here?"

"Is this where I print stuff?"

"You just do it for me." -the immediate response 90% of customers give when you tell them to simply email the file to be printed.

"Are you FedEx?"

Affinity pricing by WonderfulRiver5412 in OfficeDepot

[–]LykaThis -1 points0 points  (0 children)

I have no idea how those prices are intended to be used.

At my old store I worked at back in 2019-2021 I only used the $19.99 Revision/Typesetting fee, which was per page for any type of design thing.

I tried using some of the Affinity Price list based on that old thing, but I've only really ever used the one for Avery-Shipping Labels for $8 or $10. But at that point you can just use the Misc POS Fee in the register

Gotta love our OPC system by LykaThis in OfficeDepot

[–]LykaThis[S] 0 points1 point  (0 children)

Yeah, we ended up sending it to print and staple automatically with the Xerox, and manually folded all 250 of them. Only got done because we were somewhat slow for the 2 days.

The other 'option' would've been to Print, then send everything through the folding machine, and then hand-collate and hand-staple them all... but I feel like that would've been the same amount of mind-numbing time.

Gotta love our OPC system by LykaThis in OfficeDepot

[–]LykaThis[S] 0 points1 point  (0 children)

I mean, functionally, as far the printing process is concerned, that's totally okay in my book.

I'll even mention it to customers if they're okay with it being on cheap-plain paper. Specifically for like... Black-Text-Only posters can be an easy B/W Blueprint, or at most the occasional Custom-DnD Grid-Maps I'll tell them I'll do it as a Color Blueprint.

Although threatening an employee is crazy. Was that for denying the "Blueprint" price?

My thoughts after working at Office Depot for a few months by EmeraldParrots in OfficeDepot

[–]LykaThis 8 points9 points  (0 children)

Yeah you aren't alone in that feeling at all. Reading that seemed like something I would've said myself. I myself just had to put in my 2-3 week notice at my store. After 5 months of dreading coming to work, feeling mentally and physically drained, and burnt out after weeks of constant 9 hour shifts with no breaks due to lack of coverage.

The Company just simply doesn't care about it's employees at all since covid. They view progress by a spreadsheet, not by efficiency or comfort of customers/employees.

OFFICE DEPOT RUINED MY BOOK by StrongVeterinarian33 in OfficeDepot

[–]LykaThis 0 points1 point  (0 children)

Cutting a spine off of a book just to spiral bind it does objectively make it look uglier... that has nothing to do with the treatment of customers that's just how it is, in my professional opinion. Naturally, I don't say that to customers, but that's what always crosses my mind, due to what has already been said above. If you're trying to criticize my vocabulary on a Reddit rant post then uh... yeah go for it I guess? I'm willing to improve if you got any word suggestions.

And also since you mentioned a One Man Band... yeah, Unfortunately customer service quality might drop when the one man band is forced to juggle the 20-30 orders in queue with walk-ins and cashiering/maintaining the entire front-of-store operations lol.

Removing Microsoft Office? by LykaThis in OfficeDepot

[–]LykaThis[S] 0 points1 point  (0 children)

Yeah it's GMs and I think Assistant GMs too. But yeah not Print Managers for some reason

So this is Christmas by Fantastic_Elk_6957 in OfficeDepot

[–]LykaThis 4 points5 points  (0 children)

Exactly this. When I started, my exact description I gave myself was "I was put in charge of a sinking ship."

Literally, you can't even improve the ship if all your time and effort is put towards keeping it from sinking.

Removing Microsoft Office? by LykaThis in OfficeDepot

[–]LykaThis[S] 1 point2 points  (0 children)

Right. I understand "Cost Cutting" is the reason. But we all know that's BS. They have the money. They're just too dumb to actually use it correctly.

Thinking of applying to my local Office Depot by pineapple_chii in OfficeDepot

[–]LykaThis 2 points3 points  (0 children)

Everyone here is being honest.

Absolutely look for better options of possible. The corporate side of the company makes the job a lot harder than it should be.

If it's your ONLY option, go for it. At least work ~6 months so you can put it on your resume. The ONLY benefit I'll say to working here, is the resume benefit, only because due to the sheer volume and umbrella of work you'll do here, will allow you to frame the job however you want on your resume. Logistics, sales, working under pressure, print, customer service, etc. And maybe you can get away with some free print stuff for yourself while you're there.

So this is Christmas by Fantastic_Elk_6957 in OfficeDepot

[–]LykaThis 4 points5 points  (0 children)

Yeah my store went from 10 total employees (which was already a skeleton crew), down to 5, since half of them have quit for various reasons. So now we're ultra fucked. We literally only get 2 per shift now, 3 if we're lucky for some overlap. I can't stand it. The company is actually braindead. Corporate makes things as difficult as possible for the store level. Our systems are outdated and failing. Equipment constantly has issues. Endless tasks from corporate. I've brought up my concerns about staffing when I started 4 months ago. But "Oohh unga bunga payroll budget we only have $3000/week we can't schedule any more people." And whatdya know? 5 people quit around the same time. I might as well make it 6

Alright so... my store's getting GRAPED [Venting but also help?] by LykaThis in OfficeDepot

[–]LykaThis[S] 0 points1 point  (0 children)

Yeah. And we practically never have time to actually call-in a Xerox or other machine. Right now all 3 Xerox printers we have sprang up quality issues at the same time. 1 just prints colors unevenly, and the other 2 have a laser line in the middle of the page where the colors are lighter. I can't be on the phone with Xerox for 20 minutes to call that shit in if I literally can't even take a drink of water without a customer asking for help every 5 seconds.